Capital Hill Hotel and Suites

Capital Hill Hotel and Suites

7.8
Good

Based on 3,848 reviews
 
88 Albert St, Ottawa, ON K1P 5E9, Canada
  +1 613 235 1413
Capital Hill Hotel and Suites - Ottawa, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
KAYAK $96
Expedia $97
Hotels.com $97
KAYAK
per night
Expedia
per night
Hotels.com
per night

Rooms

Check-in
Check-out

Standard Rooms

$96+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$100 per night
IMAGE
Unknown
$101 per night
IMAGE
Unknown
$102 per night
IMAGE
Unknown
$102 per night
IMAGE
Unknown
$104 per night
IMAGE
Unknown
$105 per night
IMAGE
Unknown
$105 per night
IMAGE
Queen bed
$114 per night
IMAGE
Queen bed
$117 per night
IMAGE
Unknown
$121 per night
IMAGE
Unknown
$159 per night
IMAGE
Queen bed
$178 per night
IMAGE
Queen bed
$178 per night
IMAGE
Queen bed
$96 per night
IMAGE
Queen bed
$97 per night
IMAGE
Queen bed
$97 per night
IMAGE
Queen bed
$99 per night
IMAGE
Unknown
$99 per night

Double Rooms

$108+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$108 per night

Reviews

Pros

Cons

Traveler rating

294
237
69
20
3

Time of year

Traveler type

Show reviews that mention

+
parliament hill
close to parliament
fridge in the room
downtown ottawa
great location
free parking
valet parking
room had a nice
location for a walking
bed was comfortable
bathroom too small
staff were friendly
great value
rooms clean
comfortable hotel
  • Good
    Aug 2018
    8.0

    Location

    Only here for one night, and for us it was all about price and location. Easy walk to parliament, by ward market, museums. Surrounded by great places to eat.

    Needed more elevators. Parking was a bit far for added cost.

  • Excellent
    Apr 2018
    8.2

    Good price for the location. Basic but it was clean, quiet and the bed was comfortable.

  • Okay
    Feb 2018
    4.8

    No working internet or phones or fitness center

    The staff is very professional

    When I arrived the fitness center the phones and internet in the the rooms wasn’t working and so my ability to work from the hotel was crippled.

  • Good
    Jun 2017
    8.0

    Great location.

    Too much street noise. Shower curtain smelled.

  • Good
    Dec 2016
    6.5

    Great location and parking

    Its a bit old now. Rooms are out dated and smell like grandmothers house. Bathroom from the 80's and water pressure like an asthmatic smoker blowing water at you through a straw. For $200 a night you expect more.

  • Good
    Nov 2016
    7.1

    I did not hear any noise from my neighbors. I slept really well.

    During my checkin, the staff was somehow indifferent to me. But during the checkout, another staff at that time was very nice to me.

  • Okay
    Sep 2016
    5.7

    Leisure

    Location, staff were nice

    It is dated and could upgrades. Carpet was not the cleanest, but overall I would say it is just ok.

  • Mediocre
    Aug 2016
    4.0

    Room tatty tv didn't work moved room after much confusion would not stay again

  • Good
    Jun 2016
    6.8

    Wasteful

    In an age where preserving our environment is important, they kept replacing soap bars that were used once. On a side note, don't ask to settle your bill the night before for an early departure. Every excuse under the planet.

  • Okay
    Dec 2015
    4.5

    Questionable quality but good location

    I loved being only a couple blocks from Parliament, numerous restaurants and cafes.

    When I arrived, they gave me the wrong room (I booked a basic room and they gave me a room with a kitchenette). When they realized they'd upgraded me and I was staying three nights, they immediately downgraded me. I had already unpacked a little, had to repack, return to the lobby (at 2 am), and get a second room. Room number 2 had a king size bed that I wish I could post pictures of. The mattress was literally V shaped, as though an elephant had slept in the middle prior to my visit. Further, it didn't have a fitted sheet - just a flat sheet that barely covered the top, exposing an offer looking, striped mattress, ew. I eventually complained and was given a third, nicer room. So, I packed my things a second time, and went up and down returning/exchanging keys. I'd note that the woman working the morning I complained was absolutely terrible. I showed her the pictures I'd taken of the bed, which I'll eventually post on yelp, and she merely played dumb. I was not happy with the comfort or service at this hotel.

  • Excellent
    Oct 2015
    8.2

    Excellent location with reasonable price

    Location and price

    Conditions

  • Good
    Feb 2015
    7.4

    Great location, Okay room

    Bus stop right out front across the street, easy to get to anywhere in the city, we were able to walk to a couple museums as well as the canal for winterlude activities. We only stayed for one night and had a very jammed packed weekend so really only checked in, left came back to sleep then checked out when we woke up in the morning. They have underground paid parking across the street but it is a free service on the weekend so that was a plus!

    ceiling paint was cracking, bathroom very small and outdated, as well as some apparent damages to the door (chipping paint etc). Whole floor smelled strongly of cleaning supplies (harsh not nice) and also the air was so dry we both woke up with very sore throats.

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About

Overview

Located in Ottawa (Downtown Ottawa), Capital Hill Hotel and Suites is within a 15-minute walk of Parliament Hill and National Gallery of Canada. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.8 Good

Based on 3,848 reviews

8.6

Location

8.2

Service

2.9

Vibe

1.3

Bar and Beverages

Things to Know

  • Wonderful sightseeing

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
Business center
Internet
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Elevator
Concierge service
Laundry facilities
Hairdryer
Coffee shop
Parking (surcharge)

Location

Most Popular Landmarks

  • National War Memorial 259 yd
  • Parliament Hill 0.3 mi
  • Peace Tower 0.3 mi
  • Shaw Centre 0.3 mi
  • Bytown Museum 0.3 mi
  • Supreme Court of Canada 0.5 mi

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