Capital Hill Hotel and Suites

Location, staff were nice It is dated and could upgrades. Carpet was not the cleanest, but overall I would say it is just ok.

Room tatty tv didn't work moved room after much confusion would not stay again

I loved being only a couple blocks from Parliament, numerous restaurants and cafes. When I arrived, they gave me the wrong room (I booked a basic room and they gave me a room with a kitchenette). When they realized they'd upgraded me and I was staying three nights, they immediately downgraded me. I had already unpacked a little, had to repack, return to the lobby (at 2 am), and get a second room. Room number 2 had a king size bed that I wish I could post pictures of. The mattress was literally V shaped, as though an elephant had slept in the middle prior to my visit. Further, it didn't have a fitted sheet - just a flat sheet that barely covered the top, exposing an offer looking, striped mattress, ew. I eventually complained and was given a third, nicer room. So, I packed my things a second time, and went up and down returning/exchanging keys. I'd note that the woman working the morning I complained was absolutely terrible. I showed her the pictures I'd taken of the bed, which I'll eventually post on yelp, and she merely played dumb. I was not happy with the comfort or service at this hotel.

Good location - convenient to bus stop When asked for assistance with getting a bottle of water because I was too sick to get out of bed - I was told to drink out of the tap. Also a confectioners bar was requested but all I was offered was to go to a vending machine.

Proximity to the Parliament Buildings, the market, museums and tours made it a perfect base of operations. The price was very good compared to other hotels in this specific location downtown. The hotel is very old and the rooms are okay but showing their age. Our suite was huge and made for a comfortable stay but the kitchenette has only a small bar fridge and microwave - No stove. The washrooms are very old and again showing their age. Basically once renovated the place will be nice but the price of a room will probably double. The parking is a disaster zone - pay the $15 dollars a day or you will not be parking anywhere near the hotel. Most of the staff is good - some of the parking guys don't listen but all and all a great deal for the money. (We had a double queen suite for about $155 a night taxes and parking included).

The hotel offers a comfortable basic accomodation. It's reasonalble price is worth giving up a few luxuries, ie. fluffy towels, bedding, bathrobe. Our room had an inner door which dimmed noise from the hall. A bar frig would have helped in this single bed room. Carpets needed to be cleaned. Otherwise it was fine. It's great location to downtown shopping is a bonus. Nothing, I was happy to find a room close to downtown at a reasonable price.