Overview

Capital Hill Hotel and Suites

88 Albert St, Ottawa, ON K1P 5E9, Canada
+1 613 235 1413

$90+

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Rates

Overall guest ratings

7.3/10 Good
Based on 3,969 reviews
See all reviews

Review highlights

  • 8.5
  • 8.2
  • 4.9
  • 4.8

Nearby

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    About

    With a stay at Capital Hill Hotel and Suites in Ottawa, you'll be minutes from National Arts Centre and Parliament Hill. This hotel is within close proximity of Confederation Square and National War Memorial.

    Rooms

    Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities include gift shops/newsstands and wedding services.

    Dining

    You can enjoy a meal at a restaurant serving the guests of Capital Hill Hotel and Suites, or find a snack in a coffee shop/café.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 3,969 reviews
    • 8.5 "Location is great."
    • 8.2 "Great service."
    • 5.4 "Average cleanliness."
    • 4.9 "Disappointing food."
    • 4.8 "Not very comfortable."
    • 4.0 "Rooms are not good."
    • 3.4 "Bad amenities."
    • 3.1 "Awful breakfast."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 1,706 reviews
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.2 "Food is average."
    • 4.4 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.3 "97% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      0.1 "99% were disappointed with the minibar."
      1.4 "86% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
      4.7 "53% were unsatisfied with the kitchenette."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
      3.0 "70% were unhappy with the view."
      2.7 "73% thought the tv was sub-standard."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      4.1 "59% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
      0.2 "98% didn't like the architecture."
    • 2.9 "Awful breakfast."
      2.4 "76% said the breakfast was too expensive."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 1,389 reviews
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 4.6 "Disappointing food."
    • 3.8 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.4 "86% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      0.2 "98% were disappointed with the minibar."
      1.1 "Air conditioning was criticized by 89%."
      3.0 "70% said the bathroom was dirty."
      2.7 "73% were unhappy with the view."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
      3.2 "For 68%, the lobby entrance was sub-standard."
      0.2 "98% didn't like the architecture."
    • 3.0 "Awful breakfast."
      2.7 "73% said the breakfast was too expensive."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 396 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      4.0 "60% complained about the elevator."
    • 3.7 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      1.8 "82% found problems with the furniture."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 476 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 5.1 "Average cleanliness."
    • 4.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
    • 3.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
      1.6 "84% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
      0.2 "98% were disappointed with the minibar."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      1.7 "83% thought the facilities needed updating."
    • 3.0 "Awful breakfast."
    • 2.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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