Capital Hill Hotel and Suites

7.7
Good

Based on 4,021 reviews
 
88 Albert St, Ottawa, ON K1P 5E9, Canada
  +1 613 235 1413
Capital Hill Hotel and Suites - Ottawa, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
KAYAK $96
Expedia $97
Hotels.com $97
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per night
Expedia
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Hotels.com
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Good to know

Distance to city center 0.4 mi
Location rating 8.5
Nearest Airport Ottawa
Distance to airport 7.0 mi

Rooms

Check-in
Check-out

Double Rooms

$108+

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Bed Type
Provider
Nightly
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Unknown
$108 per night

Standard Rooms

$96+

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Bed Type
Provider
Nightly
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Queen bed
$100 per night
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Unknown
$101 per night
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Unknown
$102 per night
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Unknown
$102 per night
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Unknown
$104 per night
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Unknown
$105 per night
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Unknown
$105 per night
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Queen bed
$114 per night
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Queen bed
$117 per night
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Unknown
$121 per night
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Unknown
$159 per night
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Queen bed
$178 per night
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Queen bed
$178 per night
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Queen bed
$96 per night
IMAGE
Queen bed
$97 per night
IMAGE
Queen bed
$97 per night
IMAGE
Queen bed
$99 per night
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Unknown
$99 per night

Reviews

Pros

Cons

Traveler rating

361
276
78
23
0

Time of year

Traveler type

Show reviews that mention

+
able to walk in 9 reviews
bed was comfortable in 48 reviews
comfortable room in 305 reviews
downtown ottawa in 46 reviews
fridge in the room in 87 reviews
great location in 549 reviews
great value in 46 reviews
location and price in 146 reviews
parking was very limited in 137 reviews
parliament hill in 165 reviews
small bathroom in 80 reviews
staff were friendly in 245 reviews
walking distance to many attractions in 53 reviews
  • Good
    May 2019
    8.0

    Location

    WiFi, Breakfast and Parking

  • Good
    Aug 2018
    8.0

    Location

    Only here for one night, and for us it was all about price and location. Easy walk to parliament, by ward market, museums. Surrounded by great places to eat.

    Needed more elevators. Parking was a bit far for added cost.

  • Excellent
    Apr 2018
    8.2

    Good price for the location. Basic but it was clean, quiet and the bed was comfortable.

  • Okay
    Feb 2018
    4.8

    No working internet or phones or fitness center

    The staff is very professional

    When I arrived the fitness center the phones and internet in the the rooms wasn’t working and so my ability to work from the hotel was crippled.

  • Good
    Jun 2017
    8.0

    Great location.

    Too much street noise. Shower curtain smelled.

  • Good
    Dec 2016
    6.5

    Great location and parking

    Its a bit old now. Rooms are out dated and smell like grandmothers house. Bathroom from the 80's and water pressure like an asthmatic smoker blowing water at you through a straw. For $200 a night you expect more.

  • Good
    Nov 2016
    7.1

    I did not hear any noise from my neighbors. I slept really well.

    During my checkin, the staff was somehow indifferent to me. But during the checkout, another staff at that time was very nice to me.

  • Okay
    Sep 2016
    5.7

    Leisure

    Location, staff were nice

    It is dated and could upgrades. Carpet was not the cleanest, but overall I would say it is just ok.

  • Mediocre
    Aug 2016
    4.0

    Room tatty tv didn't work moved room after much confusion would not stay again

  • Good
    Jun 2016
    6.8

    Wasteful

    In an age where preserving our environment is important, they kept replacing soap bars that were used once. On a side note, don't ask to settle your bill the night before for an early departure. Every excuse under the planet.

  • Okay
    Dec 2015
    4.5

    Questionable quality but good location

    I loved being only a couple blocks from Parliament, numerous restaurants and cafes.

    When I arrived, they gave me the wrong room (I booked a basic room and they gave me a room with a kitchenette). When they realized they'd upgraded me and I was staying three nights, they immediately downgraded me. I had already unpacked a little, had to repack, return to the lobby (at 2 am), and get a second room. Room number 2 had a king size bed that I wish I could post pictures of. The mattress was literally V shaped, as though an elephant had slept in the middle prior to my visit. Further, it didn't have a fitted sheet - just a flat sheet that barely covered the top, exposing an offer looking, striped mattress, ew. I eventually complained and was given a third, nicer room. So, I packed my things a second time, and went up and down returning/exchanging keys. I'd note that the woman working the morning I complained was absolutely terrible. I showed her the pictures I'd taken of the bed, which I'll eventually post on yelp, and she merely played dumb. I was not happy with the comfort or service at this hotel.

  • Excellent
    Oct 2015
    8.2

    Excellent location with reasonable price

    Location and price

    Conditions

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About

Overview

With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

Based on 4,021 reviews

8.5

Location

8.2

Service

2.5

Bar

2.1

Pool

Things to Know

  • Wonderful sightseeing

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
Business center
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Air-conditioned
24hr front desk
Safe
Storage available
Elevator
Laundry facilities
Hairdryer
Coffee shop
Parking (surcharge)
Currency exchange on-site
Gift shop

Location

Most Popular Landmarks

  • National War Memorial 259 yd
  • Parliament Hill 0.3 mi
  • Peace Tower 0.3 mi
  • Shaw Centre 0.3 mi
  • Bytown Museum 0.3 mi
  • Supreme Court of Canada 0.5 mi

Ottawa Travel Guide

Learn about Ottawa on KAYAK

Getting Around

Ottawa 7 mi
Ogdensburg 52.4 mi
Ottawa Station 2.2 mi
Ottawa Fallowfield 8.7 mi

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