Ottawa car rentals

Ottawa car rentals

Compare hundreds of rental car sites at once for car rental deals in Ottawa

Same drop-off
Thu 9/28
Noon
Thu 10/5
Noon

Let KAYAK do the searching

Save up to 34%

Compare hundreds of rental car sites at once for car rental deals in Ottawa

We’re completely free to use – no hidden charges or fees

Filter by car type, free cancellation and more

Cheap car rentals in Ottawa

Economy$29/day
Intermediate$27/day
Standard$41/day
Full-size$42/day
Minivan$83/day
Full-size SUV$81/day
Luxury$62/day
Pickup truck$45/day
Supplier choice$23/day
Compact SUV$34/day
Standard SUV$42/day
Intermediate SUV$55/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car in Ottawa

  • Canada’s capital is an evergreen city that is overflowing with spectacular parks and gardens. Ottawa is located along the Ottawa River and is connected to the Rideau Canal, providing extensive opportunities to get outside and enjoy the wonders of nature. Renting a car will give you unrivaled access to the glorious hiking trails of Gatineau Park while also allowing the time to take in the significant cultural arts attractions, such as the National Gallery and Canadian Museum of History. If you are planning to attend an Ottawa Senators ice hockey match, renting a car is the best option since Canadian Tire Center is more than 25 km (15 miles) from the downtown district.
  • Ottawa Macdonald–Cartier International Airport (YOW) is located approximately 11 km (7 miles) from downtown and you will be able to arrive in just over 20 minutes of driving. Rental companies Alamo, Avis, Budget, Hertz, and Enterprise have their counters located on Level 1 of the parking facility, directly across from the baggage claim area.
  • Since the expanse of parklands and outdoor activities lends Ottawa to be an optimal location for bike riding, so be vigilant while driving and remember to check blind spots regularly. Turning right at a red light is legal in Ottawa unless otherwise indicated by signage; however, always remember to stop at the intersection and ensure the road is clear.
  • Ottawa and the surrounding areas of Ontario are well known for the heavy amounts of snowfall they often get during the winter. If you are planning to travel during this time of the year you will witness some beautiful frozen lakes and scenery; however, be extra cautious while driving. It is important to regularly check weather reports which will provide information on road conditions and safety. When driving on icy roads, remember to reduce speeds and allow more braking time and space than you would in normal conditions.
  • 25% of our users found rental cars in Ottawa for $50 or less
  • Book your rental car in Ottawa at least 1 day before your trip in order to get a below-average price
  • Off-airport rental car locations in Ottawa are around 65% more expensive than airport locations on average
  • Supplier choice rental cars in Ottawa are around 17% cheaper than other car types, on average

FAQs about renting a car in Ottawa

  • What type of car is recommended for driving in Ottawa?

    If you are planning on traveling during the warmer months, a standard sedan such as a Toyota Corolla or Hyundai Elantra will adequately provide you with the capacity to explore any of Ottawa’s attractions. A Toyota RAV4 or similar four-wheel drive will better suit driving demands during the snowy season, offering more traction with the icy roads.

  • What’s the speed limit in Ottawa?

    Throughout the state of Ontario, the speed limit in urban areas such as residential or commercial roads is 50 km/h (31 mph). Be wary of school zones as the speed limit decreases to 40 km/h (24 mph). Freeways can range from 80 km/h (49 mph) to 100 km/h (62 mph), depending on the location and lanes available, so it is best to always check the indicated signage.

  • Where are the best places to park in Ottawa?

    In the heart of downtown, the City of Ottawa has a public underground parking lot situated at City Hall which costs only $2 CAD ($1.50 USD) per day on the weekends. It is recommended that you park here and explore the downtown area by foot if you happen to be visiting on the weekend. If you plan on visiting the National Arts Center, enter after 4 pm for unlimited parking for only $11 CAD ($8 USD).

  • How much does it cost to rent a car in Ottawa?

    On average a rental car in Ottawa costs $63 per day. But prices differ between operators and you can save money through a price comparison of car rental deals from different agencies. The cheapest price for a car rental in Ottawa found in the last 2 weeks is $42.

  • What is the cheapest car rental company in Ottawa?

    In the past 72 hours, the cheapest rental cars were found at Routes Car & Truck Rentals ($23/day), Europcar ($29/day) and Hertz ($40/day). In the last 72 hours the cheapest rental car price was found at Routes Car & Truck Rentals 2644 Leitrim Road K1T 3V3 (8 miles from city center).

  • What is the best rental car company in Ottawa?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies in Ottawa are Enterprise Rent-A-Car (8.3, 66 reviews), Budget (7.6, 75 reviews), and Hertz (7.6, 50 reviews).

  • How much is gas price in Ottawa?

    The average gas price in Ottawa is $5.10 per gallon over the past 30 days. Filling up a gas tank costs between $61 and $82, depending on the car size.

  • What is the most popular rental car in Ottawa?

    Supplier choice (Class Special Car or similar) is the most frequently booked rental car type in Ottawa.

  • Which car rental companies are at Ottawa airport (YOW)?

    Car rental companies onsite at Ottawa airport include Europcar, Budget, Routes Car & Truck Rentals, Avis, Enterprise Rent-A-Car, Alamo, Discount Car & Truck Rentals, Hertz, National and Thrifty.

  • Which car rental companies will pick you up at Ottawa airport (YOW)?

    Car rental companies that offer shuttle or pick-up services from Ottawa airport to off-airport locations include Budget, Routes Car & Truck Rentals, Avis, Enterprise Rent-A-Car, Alamo, Discount Car & Truck Rentals, Hertz, Ace, and National.

  • How can I find car rentals near me in Ottawa?

    Take a look at our extensive car rental location map to find the best rental cars near you.

  • How much does a Special car rental cost in Ottawa?

    A Special car rental in Ottawa costs $65 per day, on average.

  • How much does an Economy car rental cost in Ottawa?

    An Economy car rental in Ottawa costs $43 per day, on average.

  • How much does a Mini car rental cost in Ottawa?

    A Mini car rental in Ottawa costs $109 per day, on average.

  • How much does it cost to rent a car for a week in Ottawa?

    On average a rental car in Ottawa costs $442 per week ($63 per day).

  • How much does it cost to rent a car long term for a month in Ottawa?

    On average a rental car in Ottawa costs $1,895 per month ($63 per day).

  • Should I get insurance when renting a car in Ottawa?

    Most car rental providers in Ottawa offer insurance but the level of protection can differ substantially. If you're unsure whether to get extra protection for your car rental in Ottawa, check out KAYAK's car rental insurance guide.

  • How many car agencies are operating in Ottawa?

    KAYAK has deals for you to compare from 15 car rental agencies in Ottawa.

  • Which car rental companies in Ottawa have updated their vehicle cleaning and safety policies because of Coronavirus (COVID-19)?

    Some car rental companies in Ottawa which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Europcar, Budget and Avis

  • What do I need to know before booking a car rental in Ottawa?

    Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).

  • Why should I use KAYAK to rent a car in Ottawa?

    KAYAK searches thousands of car rental agencies to provide you with offers from all car rental agencies operating in Ottawa so that you can compare car rental rates, reviews and pick-up and drop-off locations to find the best deal for you.

Ottawa car rental reviews and directory

Enterprise Rent-A-Car

8.3

Very good

297 reviews
Best rated

Cleanliness

8.3

Comfort

8.4

Pick-up/Drop-off

8.1

Value for money

8.0

Locations in Ottawa

1003 Airport Parkway Pvt

+1 613 248 0005

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
View deals

11-2194 Robertson Road

+1 613 596 2255

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

1430 Youville Dr

+1 613 841 5110

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

1555 Michael St

+1 613 742 6433

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

1579 Cyrville Road

+1 613 746 2800

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

1615 Laperriere Ave

+1 613 729 4009

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

1788 Bank Street

+1 613 247 0220

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

1997 Merivale Road

+1 613 228 8206

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

226 Queen Street

+1 613 232 3536

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

2450 Palladium Dr

+1 613 595 0999

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

250 Vanguard Dr

+1 613 834 0935

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

2677 Bank Street

+1 613 738 2221

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

280 Catherine Street

+1 613 566 3277

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

355 St. Patrick St

+1 613 236 3366

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

3788 Prince Of Wales Drive

+1 613 692 3022

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

550 Dealership Drive

+1 613 825 5187

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
View deals

Filters

Reviews

2.0 Poor

May 2021

KAYAK

Cons:

They cancelled the booking a few days in advance and I was very upset as I had to vacate my apartment and needed the rental to do so

10.0 Wonderful

Feb 2021

KAYAK

Pros:

The staff was excellent at both Enterprise locations - loved the vehicle - there was no surprises (e.g. switch of make/model). Great service.

Cons:

Pricey. But everything else was great! Thank you!!

10.0 Wonderful

Aug 2020

KAYAK

Cons:

Drive back service

10.0 Wonderful

Jul 2020

KAYAK

Pros:

The staff are nice and they make the effort to show you the car before you drive off.

3.2 Poor

Jul 2020

KAYAK

Pros:

They did not have an economy car available despite the fact that I had booked economy.

Cons:

The car was dirty. The attendant made an excuse to say she tried to clean up the car but in fact she did nothing. There was dirt in the trunk and around the hinges of the trunk door.

4.0 Mediocre

Jun 2019

KAYAK

Pros:

The staff at pick-up was super friendly.

Cons:

The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!

1 out of 50

Alamo

9.2

Wonderful

66 reviews

Cleanliness

9.3

Comfort

9.4

Pick-up/Drop-off

9.1

Value for money

8.7

Locations in Ottawa

1003 Airport Parkway Private

+1 613 737 7264

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
View deals

Filters

Reviews

10.0 Wonderful

Feb 2020

KAYAK

Pros:

Pick up was simple, drop off was easy, staff was very friendly and helpful

Cons:

More signage to help find the drop off location

9.2 Wonderful

Nov 2018

KAYAK

Pros:

Last minute decent few.

7.6 Good

Aug 2018

KAYAK

Cons:

Price

2.0 Poor

Jun 2018

KAYAK

Cons:

I booked a car for a late evening arrival but when I arrived to pick up my car Alamo was already closed. Thankfully Avis was open and able to rent me a car

5.6 Fair

Jun 2018

KAYAK

Pros:

Car upgrade, competitive weekend price.

Cons:

To extend rental for 24 hours was quoted to cost more than the entire total for previous 3 days - no flexibility to meet customer needs despite not needing the vehicle for another reservation.

9.6 Wonderful

Jun 2018

KAYAK

Cons:

I wanted a smaller car but I got a Nissan Altima.

1 out of 8

Avis

7.8

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

7.7

Value for money

7.5

Locations in Ottawa

1003 Airport Parkway Private

+1 613 739 3334

Monday07:00 - 23:5900:00 - 00:00
Tuesday07:00 - 23:5900:00 - 00:00
Wednesday00:00 - 00:0007:00 - 23:59
Thursday00:00 - 00:0007:00 - 23:59
Friday00:00 - 00:0007:00 - 23:59
Saturday00:00 - 00:0007:30 - 23:00
Sunday07:30 - 23:00
View deals

1255 Johnston Road

+1 613 692 9460

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday08:00 - 17:00
View deals

1899 Merivale Road

+1 613 688 0397

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

2141 Saint Joseph Boulevard

+1 613 841 9955

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

2150 Robertson Road

+1 613 726 6596

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

2273 Gladwin Crescent

+1 613 288 0935

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

345 Slater Street

+1 613 232 2847

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

38 Edgewater Street

+1 613 831 3380

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

449 Gladstone Avenue

+1 613 238 3421

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

5835 Hazeldean Road

+1 613 739 4430

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday10:00 - 14:00
View deals

826 Clyde Avenue

+1 613 724 4567

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

Filters

Show reviews that mention

Reviews

8.0 Very good

Dec 2020

KAYAK

Cons:

Despite booking an intermediate on Kayak, the Avis received my booking as a compact. Thankfully, Avis found an intermediate car for me at a nearby location for no extra charge, which I appreciated. Seems like a miscommunication between the Kayak and Avis systems.

6.8 Okay

Aug 2020

KAYAK

Cons:

We received quite a larger vehicle than booked as the type of vehicle we had booked was not available so I think the vehicle should have been the correct size. Also, the vehicle had Florida license plates and being in Canada and driving, because of the travel restrictions and people’s heightened stress, we didn’t feel comfortable driving in Canada with the Florida plates under Covid.

10.0 Wonderful

Apr 2019

KAYAK

Pros:

After streetparking my mirror had been flopped back. Sure enough-two dents in the door - I had been side swiped. I reported to insurance and Avis Ottawa who were very calm and supportive. Returning the car, an employee immediately told me that it was old damage. Honest and clear service.

2.0 Poor

Feb 2019

KAYAK

Cons:

The rental place was supposed to open at 8 A.M. (as was indicated on their own front door), which was when my pickup was arranged for. I got there at 8:05 A.M. and waited until 8:25 A.M. until I had to find other arrangements to get to my appointment because no one showed up.

10.0 Wonderful

Sep 2023

KAYAK
The staff at Gladstone Ottawa Avis were wonderful. I did have difficulty figuring out the Avis drop off place in Toronto was actually at the airport. It would be nice if they somehow could convey that since it had a street address. Unfortunately, I had to cut my trip short and was only charged for the days I rented. I will book again wiyh Avis.

10.0 Wonderful

Aug 2023

KAYAK
Easy to work with!

1 out of 9

Budget

7.6

Cleanliness

7.8

Comfort

7.9

Pick-up/Drop-off

7.7

Value for money

7.2

Locations in Ottawa

1003 Airport Parkway

+1 613 521 4844

Monday00:00 - 00:0007:00 - 23:59
Tuesday07:00 - 23:5900:00 - 00:00
Wednesday07:00 - 23:5900:00 - 00:00
Thursday07:00 - 23:5900:00 - 00:00
Friday07:00 - 23:5900:00 - 00:00
Saturday07:30 - 23:0000:00 - 00:00
Sunday07:30 - 23:00
View deals

1255 Johnston Road

+1 613 692 9461

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday08:00 - 17:00
View deals

1899 Merivale Road

+1 613 288 2828

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

2141 Saint Joseph Boulevard

+1 613 837 9649

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

2150 Robertson Road

+1 613 288 1288

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

2273 Gladwin Crescent

+1 613 739 4231

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

345 Slater Street

+1 613 288 2498

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

38 Edgewater Street

+1 613 831 9090

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

443 Somerset Street West

+1 613 232 1527

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

5835 Hazeldean Road

+1 613 739 4430

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday10:00 - 14:00
View deals

826 Clyde Avenue

+1 613 724 1234

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
View deals

Filters

Reviews

2.0 Poor

Aug 2023

KAYAK
The location on Somerset street Ottawa is my absolute worst experience with car rental. Vehicle had so many KM and was starting to fall apart. Vehicle was dirty even though they said it was clean. Back seatbelt didn’t work. Weird brake noises. Was charged $750 credit card hold.

2.0 Poor

Oct 2022

KAYAK
Car was dirty , hadn’t been disinfected , vacuumed, customer service was ok , felt rushed .. not a personal experience. Most rental places drive you back , but they did not. Price was reasonable, got in on a good price. Don’t think I would go back to that particular location. Maybe try another location next time!

2.0 Poor

Oct 2022

KAYAK
I was unable to rent a vehicle, though I had reserved one. The machine to read my licence did not work, so I could not proceed with renting the vehicle that I had reserved. The staff seemed to imply that my licence was invalid. They said to me that I should try to rent from another company, which I did. There was no problem with my licence being read and another company was happy to rent to me, though I missed out on the better priced vehicle from Budget.

2.0 Poor

Oct 2022

KAYAK
I have been overcharged and will now have to contact Budget to resolve the $500 on my card. Upon pick up, the vehicle was disgustingly dirty. There was a chip in the windshield and during the walk around, the employee said that if it worsened it would be at my cost. He did not even inspect the inside of the vehicle. They were not even open upon me returning the vehicle. They did not honour my promo code. An all around horrible experience and I will not book again.

8.0 Very good

Sep 2022

KAYAK
What’s with two pieces of picture ID required? A driver’s license is no longer sufficient. Hmmmm.

10.0 Wonderful

May 2022

KAYAK
The check-in staff was very good. And the Manager was excellent in quickly approving my request to alter the time of return.

1 out of 17

Hertz

7.6

Cleanliness

7.7

Comfort

7.7

Pick-up/Drop-off

7.7

Value for money

7.3

Locations in Ottawa

1003 Airport Parkway Private

+1 613 521 3332

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

1160 Newmarket

+1 613 745 1396

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

170 Paul Benoit Drivewa

+1 613 521 3294

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
View deals

1916 Merivale Road

+1 613 228 0330

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

30 York Street

+1 613 241 7981

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

320 Catherine Street

+1 613 241 7681

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday09:00 - 12:00
Sunday10:00 - 14:00
View deals

881 St. Laurent Blvd

+1 613 746 6683

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Filters

Show reviews that mention

Reviews

4.8 Mediocre

Nov 2020

KAYAK

Pros:

Noone was there when I dropped the car off. I found papertowel (used) in the car. Not acceptable at all given this is a Covid pandemic. I was told after I had booked the car that Costco members get a discount. The agents never really tell you about any features or benefits. When I showed up the woman was not there so I had to wait for her.

4.4 Mediocre

Sep 2020

KAYAK

Pros:

Nothing but the initial price of the car itself.

Cons:

Customer service, after hour return policy, initial and final inspection accuracy, insurance plans, ease of finding the rental place, and so many more.

2.0 Poor

Aug 2020

KAYAK

Pros:

The company cancelled on me!

5.6 Fair

Jul 2020

KAYAK

Pros:

The staff was okay. I was told the car was a new model but when I got in the car it smelled like marijuana. The AC was on and this is what it smelled like.

4.0 Mediocre

Jul 2020

KAYAK

Pros:

I had asked for an economy car but I was told that none were available despite the fact that I had booked economy.

Cons:

They should go outside with the customer to do an inspection of the car and to explain the features of the car.

6.0 Okay

Oct 2019

KAYAK

Cons:

When someone rents a GPS it should have instructions with it or the operation be explained. I could not get sound out of it and old address kept coming up. It was night time rain and it seems all the City is in Construction, and the GPS does not work very dangerous.

1 out of 11

Routes Car & Truck Rentals

6.0

Cleanliness

6.6

Comfort

6.9

Pick-up/Drop-off

6.3

Value for money

6.4

Locations in Ottawa

2644 Leitrim Road

+1 613 523 3003

Opening times not available

View deals

Filters

Reviews

4.0 Mediocre

Mar 2023

KAYAK
Few points to mention: - Reservation clearly stated and I had the printed "terms and conditions" where it says "Unlimited Mileage" - but when we came to pick-up, we were told that only 200 km a day are included!!! We needed to make a trip involving abut 1000km and accounted for that when booked. - Then we were told that we need to put down a deposit of $1500!, while we have insurance provided by our credit card - The car at pick-up although ok on the outside, inside was dirty - Also, we booked a Nissan Rogue and got a Ford Escape, which was not our first choice... I most likely, will never rent a car from this company. Very misleading information.

2.0 Poor

Mar 2023

KAYAK
The front guy is incredibly ignorant. As someone who lives in the area I’m disgusted by how I was treated. He actually hung up on me when I Was trying to find out why they take a 1500 hold for a car rental

6.0 Okay

Apr 2021

KAYAK

Pros:

The orginal price was 209$ and they end up charging 349$. Also, on the site, it's state 500$ deposit, and once on site, they want 1500$ deposit.

Cons:

Price is a scam. Make sure of what the customer will pay. Really a scam !

6.0 Okay

Apr 2021

KAYAK

Pros:

I scheduled my pick up at 8:00 since I was on a tight scheduled. John was helpful showed me the vehicle and did the walk-around with me. They also dropped me off at work which was fantastic.

Cons:

First off the $1500 hold is a bit excessive. The other thing is the scam with the unlimited mileage, don't advertise unlimited mileage if that is not the case knowing very well that once we have made the arrangements, the customer is at your mercy.

10.0 Wonderful

Dec 2018

KAYAK

Pros:

Friendly, helpful staff. Great vehicle, great price, and a free shuttle to the airport.

3.6 Poor

Jun 2018

KAYAK

Cons:

They advertised Unlimited Mileage but only had 300 kms per day. I had to argue to get more kms included which was ridiculous. Pickup was slow and drop-off as well they took their sweet time, so it was a slow process both times.

1 out of 15

National

8.2

Very good

26 reviews

Cleanliness

8.4

Comfort

8.1

Pick-up/Drop-off

8.0

Value for money

7.9

Locations in Ottawa

1003 Airport Parkway Private

+1 613 737 7023

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00
View deals

226 Queen Street

+1 613 232 3536

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
View deals

Filters

Reviews

8.8 Very good

May 2019

KAYAK

Pros:

Drop off wasnt that easy.

6.0 Okay

Aug 2018

KAYAK

Pros:

People were nice

Cons:

O had booking for 10 am, got there at 930. After checking waited 2 hr to get the car

10.0 Wonderful

Aug 2017

KAYAK

Pros:

They even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.

10.0 Wonderful

Aug 2023

KAYAK
Excellent service

10.0 Wonderful

May 2023

KAYAK
Everything was as announced. 👍

8.0 Very good

Oct 2022

KAYAK
We had to insist on checking the car conditions in our presence at drop off like we did for pickup. Else the practice is to do it later on and send the observations to the customer by emails.

1 out of 6

Europcar

7.0

Cheapest deal
Most popular

Cleanliness

7.5

Comfort

8.0

Pick-up/Drop-off

7.1

Value for money

7.6

Locations in Ottawa

305 Cumberland Street

+1 613 232 2277

Opening times not available

View deals

3347 Fallofield Road

+1 888 412 3734

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
View deals

Go To Discount Automate Kiosk

+1 613 667 9393

Opening times not available

View deals

Please Go To Discount Counter

+1 450 372 0941

Opening times not available

View deals

Please Go To The Routes Counter

+1 613 822 2409

Opening times not available

View deals

Filters

Reviews

10.0 Wonderful

Dec 2017

KAYAK

Pros:

First time with this rental firm and I'll be back Quick pick up at airport Friendly efficient staff Great car

2.0 Poor

Aug 2017

KAYAK

Pros:

Nothing

Cons:

The fulfilling agency lost my reservation. I went off in my own to find a rental.

10.0 Wonderful

Sep 2023

KAYAK
Make pick up and dropped off time more realistic 8am to 8pm

8.0 Very good

Aug 2023

KAYAK
Quite nice, I was surprised to have to take a shuttle to there set up, There office was pretty rough but they were pleasant and the car was new, clean and was a great value, they even offered an upgrade at no extra cost.

4.0 Mediocre

Jun 2023

KAYAK
Got over charged for no reason , outside of brand new car was filthy.

2.0 Poor

May 2023

KAYAK
Good price. Europcar charged us more money for mileage when on Expedia it was supposed to be unlimited mileage