Hotel Santika Premiere Bandara Palembang

The hotel offers a wide range of amenities, including an outdoor pool, massage services, a fitness center, and a kids' club, making it suitable for both leisure and family travelers.

Guests have praised the hotel's breakfast variety and the delicious pasta. However, some have mentioned that certain menu items, like the palembangnese dishes, did not meet their expectations.

Some guests have expressed concerns about the cleanliness of the rooms, mentioning issues such as dust below the table, stained curtains, and a lack of thorough housekeeping.

Many guests have appreciated the helpfulness of the staff and the excellent service provided. However, a few guests have expressed a desire for better understanding and management of certain guest expectations.

The hotel experiences low season in November and high season in February, making February an ideal time to visit for a potentially livelier atmosphere.

Guests highly recommend booking a room with a lake view for a peaceful and scenic experience, especially for birdwatching from the balcony.

Choosing a lake view room is suggested for a peaceful night's sleep, as it reduces noise from the street.

Guests advise against choosing a room with a garden view due to potential noise from street racers, recommending lake view rooms for a quieter stay.

Guests appreciate the convenience of the free airport shuttle service, noting it as a comfortable and excellent service provided by the hotel.

To avoid potential disturbance from elevator noise, guests recommend requesting a room further away from the elevator.

Some guests experienced issues with the air conditioning in certain rooms, so it's advisable to check the room amenities and ensure everything is functioning properly upon check-in.

Guests recommend taking a walk around the hotel's comforting surroundings, including the garden and the small lake, for a pleasant experience.

Some guests suggest booking directly with the hotel instead of using third-party providers to ensure a smooth and satisfactory reservation process.

It's advisable to communicate specific housekeeping requests clearly, as some guests experienced issues with towel changes and room cleanliness.

While the breakfast selection is extensive, guests recommend being mindful of the breakfast crowd and the taste of certain menu items, suggesting improvements in variety and taste.