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location and staff along with how clean the location is kept ,makes it a bonus buy when staying in that area
This is the second time that I have stayed at this hotel since November 2011. Great rooms. Very clean. Very new. Spacious. Breakfast has been fantastic. Many choices for food both hot and cold. Something for everyone. Staff was super friendly. I will absolutely stay here again.
Was one of the cleanest and neatest places that we have stayed lately. The location was close to food sources and the interstate. It made it easy for all parties staying there to locate and enjoy the time spent together.
Nice Hotel, good breakfast, lots of restraunts and shopping nearby.
Rooms were clean, staff friendly. Would stay again.
Love this place...... Would love to come back over here all the time.
This hotel was cleaned, convenient and breakfast was excellent. Whenever I return this will be the only hotel that I stay. Employees were very helpful with my GPS. This hotel is highly recommended.
Our stay at the Holiday Inn Express was outstanding. From the time we checked in the management and staff were sure that everything was fine for us. The breakfast each day was great they had hot and cold selections so that the residents had a choice of what they would like for breakfast. There was not a day go by that someone on the staff asked if there was anything that we needed. My compliment to the management and there staff for making our stay enjoyable and comfortable.
the location , staff, and ease of location makes this a great value.
Hotel was in a good location but upon entering the room, the odor was one of 'staleness' or 'dampness'. After asking the cleaning staff to re-spray, they did but the smell would not leave. Don't think the room was cleaned because the clock was not set on first day checking in and after I PERSONALLY cleaned the bathroom about the 4th day, the smell started to diminish. When first getting to bed, I told my husband that the sheets smelled as if they had not been changed. We requested them to be changed which they were. Even after that, we found out that the sheets were only being changed 'every other day'. We saw lint around the room in various spots on the carpet and it remained there until we checked out. We asked about the vacumming and was told that it should be done everyday....well it wasn't! Also, found out that if we needed an additional towel, we had to 'exchange' one to get another!!!! Never had this happen and we travel a LOT! Never had the 'you give me one' and 'I'll give you a replacement'. We asked for two additional bath towels when going to the beach and noticed that it was marked in a front desk book. Was told that if you do not return, it is $20/towel! Was told we could leave in room but no chances there....WE RETURNED BACK TO THE FRONT DESK AND REQUESTED THAT OUR NAME BE REMOVED FROM THE 'TOWEL/LINEN BOOK'. Overall staff was very nice but not great at all on cleanliness of the room--reasoning for the overall 'fair' score. Discovered that my internet code did not work well I had no idea that it changed on each Sunday. No one told us this which is minor...I did have to call to find out though (thought it was my phone)....
We only spent one night and slept well and thoroughly enjoyed the free breakfast even though we were leaving earlier than the breakfast was scheduled to be available. A sweet and lovely service at a reasonable price! We are already scheduled to stay a few more days there in April! Thanks.
Stayed a few days. Relatively new hotel so rooms are up-to-date and clean. Front desk staff is friendly and helpful. Good breakfast until 10:00AM. Fast food and other restaurants are nearby, but it is a few miles to any tourist locations in Melbourne. Should probably be a few dollars less because of this. Internet connection worked well. Phones on lock-down and staff seems to have a few problems unlocking it. Found this to be the.case at other Holiday Inn hotels in the region. I found this hotel satisfactory.