Extended Stay America Select Suites - Melbourne - West Melbourne

Guests have praised the staff for being friendly and helpful, with exceptional service. However, some guests have mentioned difficulties in reaching the front desk and encountering unprofessional behavior.

Guests have reported mixed experiences with cleanliness. While some have found the hotel very clean and well-maintained, others have mentioned issues such as unclean rooms, strong odors, and a need for better housekeeping.

Some guests have expressed concerns about the lack of certain amenities, such as slow Wi-Fi, old furniture, and a shortage of supplies like dishes. Additionally, noise disturbances and the absence of a pool have been mentioned as areas for improvement.

The hotel's location has been praised for its proximity to shopping and various activities. However, some guests have raised concerns about the neighborhood and noise levels, impacting their overall experience.

Guests have appreciated the comfortable beds, clean rooms, and well-equipped amenities. However, concerns have been raised about issues such as strong odors, noisy surroundings, and the need for better maintenance.

Some guests reported noise issues and feeling unsafe on the ground floor due to inadequate blinds. Request a room away from noisy areas and with secure window coverings.

Double-check room amenities upon arrival, as some guests found missing utilities for cooking and experienced issues with in-room appliances like microwaves.

Guests noted that Wi-Fi disconnects upon checkout, so plan transportation in advance if relying on internet services.

Several guests mentioned thin walls and noise disturbances from neighboring rooms. Consider bringing earplugs for a peaceful night's sleep.

Some guests faced issues with reservations upon arrival, so it's advisable to confirm booking details with the hotel before traveling.

Several guests expressed feeling unsafe due to the hotel's location and reported encountering unruly individuals around the building. Exercise caution and consider alternative accommodation if safety is a concern.

Some guests experienced lapses in housekeeping services, such as uncleaned rooms and insufficient toiletries. Prepare to manage expectations regarding room cleanliness and amenities.

To avoid noise and safety concerns, consider requesting a room on a higher floor with better security features for windows and doors.

Several guests mentioned unpleasant odors in the hallways and rooms. Consider bringing air fresheners or room deodorizers to mitigate any potential discomfort.

If you are a smoker, ensure to inquire about the availability of designated smoking rooms, as some guests were unable to secure such accommodations.