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The staff was very kind and met us late after check in hours. Also provided a tour of the hostel which was greatly appreciated. Could not get through by calling the phone number provided on the website after hours. Was however able to reach someone using a different number given at the hostel entrance.
A very friendly hostel, with cheap, clean, but basic accomodations. Extremely short walking distance to the downtown area (which is nice).
Easy to find, staff polite Rooms to hot and unable to ventilate. Graffitti on the inside of cupboard doors which no one had bothered to remove
Better to notify beforehand about safety but not free of charge hostel parking
It was terrible !!!!!!!! I bought breakfast and I get old meatballs in a opened box ???? nothing more ! No light in the bathroom ! I want my money back ! Brekfast ! ...old meatballs, no bread or anything more ! No light in the bathroom...could not use it !
The rooms were extremely small. The double room would have been comfortable for 1 person.
The location. Downtown Rooms very, very, very smal
la posizione centrakissima. dusty and ugly, no minibar, no air conditioning, no room service, the car park is far away from hotel. they have nothing that the 4star hotel should have. I never came bak to this bad hotel!
staff, cleanliness, TV very small room, breakfast- no more than "fair"
Friendliness of the staff, very accomodating
The reception staff couldn't find my booking. I got a room anyway because the hotel was not fully occupied. It took allmost halv an hour to find parking space.
Superbly helpful staff, very clean room, best location in Helsingborg. Should have had a double bed, but had 2 singles next to each other - not the same.
I lieked that it was in the center of the town, and that it had a realy nice atmosphere.
Great hotel. In the middle of town just near the station and the ferry port. Room was small but clean and pleasant.
nothing The rooms were super cold with no room tempature control. The sheets were dirty and had stains on them. Overall this was a very old unclean hotel.
Excellent service from the reception staff. First class choice for breakfast. Great central location The Ceiling fan is linked to the main light switch. turn the light off and off goes the fan. Not good on a hot night!
I have stayed in this hotel many times.However this time the room allotted to me was in an aquired building.It was not up to the mark.The room was inferior than other rooms in the main building. The room allotted to me this time was not up to the mark.It was inferior compared to other rooms in the main building.
The hotel is in the centre of town.
Room was clean and comfortable. Staff was very friendly and helpful. Location is great, right in heart of downtown, and a short walk from the train/ferry station.
Large room. Easy to locate. Near shops and not far from transport links via train or ferry. Only short ferry trip across to Denmark for approx £4 each way. Bath was not secured to wall so had to stay central if you didn't want to rock it!
Very clean establishment, excellent breakfast. Friendly and helpful staff. Was slightly unhappy about the lack of security around the back of the building if leaving windows open (and the nights were very hot)
The hotel was close to the centre, sober but sufficient. Breakfast was sober but sufficeinet as well.
Though the decoration is not very inviting, the room has everything: good beds, two easy chairs, good wifi connection, good bathroom. There is a large private parking lot, not secured, but the area seems very quiet. The location is close to the city center.
Nothing Bad internet conection,no heating at the room.and the personal ment becuase It is cheap hotel/motel I must not expect at everyting is working.
good location, room OK small and old bathroom
Room was relatively quiet, but too hot (summertime), breakfast was very good.
The hotel staff was service minded, good continental breakfast, however we think that the cleaning and presentation of the rooms would need some control, it happens that even though we didn't change the towels everyday, they weren't put in order, to dry, not a big thing but important for the image of the hotel not really it was a good service
that it was near Quensway underground station. they don't use quilts on the beds, in some room they use extra heaters which is good in the others they don't which is not good.
Good location, clean and comfortable room, friendly staff. no
Excellent internet connection
Central location. had to ask for tea/coffee facilities in room.
Good breakfast, nice and clean hotel. Location in middle of center, good parking possibilities. Internet via cable is free (in room), but wireless is charged extra.
Very spacious, comfortable well equipped room. Quiet and nice modern decor. Large bath and shower.
It was so handy being right next to the train station, ferry station, and walkway along the water. Also, all of the hotel workers- at the front desk, at breakfast, and elsewhere- were pleasant and efficient. Breakfast was fresh, extensive, and delicious.
Good location, good facillities all around Very poor beds indeed! The matrasses were way too soft and it was like sleeping on a waterbed.you should opt for seperate beds if you do not wish to lay on a rollercoaster....
Locate right next to the train station with a relaxing environment inside the hotel. Traveling to Denmark or near by towns and cities with buses are convenient The breakfast was OK but not as good as another Elite hotel in Malmo. I have my breakfast a little late and there were plates left empty without refill
location in the center rooms on the back of the hotel have a nice view on the city hall but also on the discotheque on the boat. Don't expect to sleep before 3 in the morning (closing time) without ear plugs.
Excellent breakfast, which belonged to room price. No free parking even though he hotel info in the weg implicated so.
The idea of using a heritage building and to create room of different style is good, but would need more care and oganisation. Bathroom, quality of beds (even if smaller than booked), free Internet and TV was good. Did not get the room type that I booked. Room was only accessible by crossing the open backyard. Heating could not be regulated (even not by the staff) and the windows opened to the backyard that was easy accessible for everyone and full of smell from the kitchen. A glass of water and other things left on the bed table not removed by the service. On check-out they tried to charge almost the double price.
Great personnel, nice breakfast, cosy
Right in the center of Helsingborg. Upon my arrival, I had to look for the receptionist (who had difficulties smiling). Room was very tiny, but cosy.
The cosy atmosphere! It was a very intimate and small hotel which made it nice to stay in :-)
location in the city centre hotel does not have own parking facilities
Really nice, warm staff. Make you feel at home and very helpful with directions, internet connections, restaurant recommendations etc. Great location very close to the bus station and ferry station. The hotel was undergoing renovation and was a bit noisy. The rooms were small and the one i stayed in faced a peeling wall and lots of clutter below. Their restaurant is not open on Mondays, so one has ot fend for oneself
Excellent location, very nicely decorated, very cozy rooms, clean and nice staff
Very pleasant hotel staff, nice old buiding at splendid location
Cozy, clean rooms, friendly staff
Nice rooms & friendly employees
It's a classic hotel with a lot of atmosphere and first class service. Of course you get what you pay for but there was no informaton that the room would be quite small and simple. knowing that, I would have paid extra for an upgrade.
Nice and clean hotel with a very good breakfast buffet.
It's a very nice hotel. The parking fees are horrible. They sell you ticket for 24 hour of parking even if you need only the night. On that same place (public parking) one can also pay at a meter. Do that!!!!
Generous sized room. Plentiful selection for breakfast. The room seemed a bit warm and stuffy - fixed by opening the windows!
The hotels situation is ideal on a street with very little traffic but still in the centre. Close to some excellent restaurants. The rooms are clean but could do with being renovated. It is very difficult to get in & out of the shower for example.
Hotel staff very friendly, great breakfast, fabulous central location. As this is a very old hotel, it does not have the same air conditioning facilities as more modern hotels. There are fans in some of the rooms, but when it is very hot, these are far from adequate.
fine swedens oldest hotel
Beautiful old building in the center of the city. The room wasn't cleaned properly. There was dust and dirt on the desk and part of the floor and there was dust on one of the bedside tables. And the extractor fan in the bathroom which couldn't been switched off was loud.
Good location, just near the attraction good breakfast Small room
Friendly staff Good breakfast Clean rooms Good location for the town, beach and train station 1St room not refurbished very shabby. Relocated room was refurbished but extremely noisy from nearby bar. Drinks in bar very expensive. Food in restaurant expensive and limited choice
Staff very pleasant. Free internet. Noisy - buses and trains. Road seemed to be used as a race track. Pool out of use
Great and cosy room. The room must be paid in advance. If you want something from the minibar, you have to pay it cash in swedish krona.
Nice room, central location.
service very good, breakfast very very good.
The breakfast and the staff
The hotel had a very nice staff with a great breakfast. The rooms are in desperate need of a renovation. They are very uncomfortable and if its above 20 degrees, very hot. It is too expensive given the condition of the hotel and rooms.
too small pool, does not open before breakfast
The staff were great, extremely friendly and helpful. The buffet breakfast was also excellent and room had everything I needed.
I liked the breakfast very much, most things were ecological.
The space in the appartment.
Good price, clean, lot of space, good location and good staff
Fresh rooms and good price That there was noone at reception
Very efficient automated check-in facility, great value for money, location was ideal for the town centre. Faultless, very efficient automated check-in facility.
Easy check in..easy check out, great breakfast and great beds!
room was ok, as well as location system with cards did not work smoothly at all. I experiences it also as very unpersonal if you arrive and have to talk to a phone to get your cards. modernisation does not go against loss of human contact. staff (both behind reception and in kitchen) was not service minded
Nice location, good value. Actually, I found that somebody else signed my bill at the check out and I was charged without authorization. The manager did not get back to me with clarifications. I'm going to put this forward to the local authority.
no staff to help during the week end.
clean and comfortable
The ease of the operation,the warmness of the staff towards us , I meant to tell you about room 37 the fridge doesnt work,i tried to plug it in but it just immited a horrible smell .
Very well acces nearby the road. Good breakfast. Rooms are well equiped.
staff are friendly. room however is small and expensive. location not convenient. facilities are alright.
We were happy with the check in and check out. The menu was expensive from our UK point of view when the buffet was taken off at the weekend. The breakfast had a good range of foods to choose. The cooked breakfast was not very appetising and the arrangements for taking butter from the butter bowl was not very hygienic.
pool is very little.
Family friendly, clean and good breakfast
- nice reception work and pleasant other staff; - kids' corner at the breakfast area; - comfortable clean rooms; - large free parking; - nice buffet; - outside and inside views of the hotel itself; - if for city trip then too far from Helsinborg, if only to stay one night and go away to the Stockholm direction (as in our case) - then ok;
List of TV programs not OK. No Eurosport and only 1 danish channel
It is a family friendly hotel. The room was clean and well designed.
We travel with a dog and find the hotel always welcoming in that respect. Good parking facilities, restaurant and bar available at reasonable price. Some parts of the hotel and the rooms are in need of refurbishment, but nothing serious. Friendly staff.
Staff were very freindly and efficient service. Room was cleaned to the highest standard. Good shop to buy all the things one might have forgotton to pack.... The hotel deor was very old fahioned. Inparticulrly the dining room. However there was a nice area to watch tv in the bar.
The location good for rail. Lounge very relaxing in evening. Good high speed internet. Helpful staff.
The central location
The private atmosphere and care of staff.
Very helpful staff. Took phone messages for me while I was out. Broadband connection (wireless and ethernet) in the room. Cables available.
Nice staff, easy located, god value. No
It is located at the harbour in the neighborhood of bar/restaurant.
The location is great. The time for breakfast was only until 9.00. Although the site says it ís a palace (Slott) the rooms are in an annexe and rather impersonal. Lots of people there for conferences. One has to wait long for dinner.
The view from the park, the little village and beach at the bottom of the hotel park. Our room directly under the roof was extremely hot. Air conditions did not really work. We had booked a triple room but the 3rd bed was delivered only upon arrival and we had to ask for some extra towels. For breakfast one would expect more for a manor house hotel. Especially the orange juice: it has never seen any oranges ...
Very relaxing atmosphere
The views and landscape is awesome. The breakfast was very various and tasty. The room had balcony with nice view, which makes staying there a lot nicer. The room was ok but would need updating, it looks left couple of decades behind and decorating doesn match with the surroundings.. No air conditioning, so didnt sleep too well on hot summer weather. Bathroom needs updating too and it didnt have good ventilation, floor was wet after shower forever and towels didnt dry. On hot weather was very unpleasant. The walls are pretty thin, could hear other people watching tv and talking. Outside pool was a bit dirty. The hotel price was a bit too high compared to the room quality.
The weekend deal was a great value. Enjoyed the breathtaking view of the Ocean while having a fabulous breakfast
Excellent hotel with wonderful location. Enjoyed our stay and would return again
Staff are very helpful and efficient. Food in rstaurant is very good and the view from the dining room across the sea is breathtaking.
The intimate atmosphere...the welcomming...the central location in town and close to the ferry to Denmark....the size of the room (big - but don´t know if all rooms are the same). No
Very clean and comfortable with great central location. Room a tad small but let's face it...we only slept there ! We even managed to secure a parking space for our mini bus in the hotel parking facility. Not all hotels can boast that !
It is near the centrum poor breakfast
Breakfast and friendliness/helpfulness of staff.
this hotel was much much better than we expected! a cozy hotel lobby with nice interior, nice bar which we can enjoy nice breakfast, room is clean :) not really but one night, the room was bit cold and tried to put heather on but seems one of the two heaters doesn't work and we felt bit cold. But in the morning, the room was nice temprature...
No tea facilities in the room.
The location close to the communication centre "Knutpunkten" and a delicious breakfast.
Fantastic location. Really happy with the space and breakfast to get us going.
Very nice atmosphere, small and well kept, good cleaning and great location close to everything in the old, beautiful part of the city.
Location + staff + private parking
Staff was friendly and helpful. Excellent breakfast.
Good value for money, free parking & WiFi, helpful staff. Situated a 5 min drive from the town centre, it was better than I had expected, and better than similarly priced hotels.
Low cost (for Sweden), good facilities (everything worked), breakfast at reasonable price
Easy to find, excellent location, friendly staff, spacious room. Strong smell of tobacco even there was a "No smoking" sign in the room.
Good location, staff very helpful.
good location, nice room had to go over the street for our rooms.
Bed was somewhat comfortable but definitely not the best in Sweden, free wired internet access in rooms (but you have to borrow a modem from the reception and set it up first!) Room design; cheap Ikea furniture, old TV, very spacious but non-functional, half of the lamps in room didn't work at all, bathroom smelled dirty, curtains were so thin that they couldnt keep any light out of the room, room was in 1st floor and soundproofing was poor, room was not in a same building with the reception, definitely didn't feel like a 4 star hotel
How the staff tried to charge us for damages that was not
Central, easy to find, friendly staff, clean, comfortable, well-furnished, good breakfast.
The renovation of the reception, lounge and bedrooms is really nice, however they have seem to forgotten to also do the stairs /hall ways and bathrooms.
Good location. Not 4 stars in my book. Very plain breakfast - hostel like standard in bathroom. The normal rate is unrealistic and misleading.
Good location, interesting building. Price good. Have stayed before will stay again.
Comfortable room The windows are not clean
This Hostel did not have even right name in the door outside. The whole business oidea was to change office rooms to bedrooms and providing one toilet and shower to 10 people. All the noises are heared from room to another. The price was ridiciliously high compared the value of staying. You can have Hotel with the next building with the same price. I think this Hostel is underestimating the people and just making profit with the one time travellers. Newer Again.
very friendly and helpful stuff and location is in center. I really enjoy staying there.
I loved the international gathering of people there. Very interesting place to make new friendships ~~ I missed access to internet, only wifi was aviable.
nice room and furnishings wireless only being in the lobby area
The hotel was very safe and secure offering a clean modern enviroment. Reception could open longer.
very nice and helpful staff (Fredrik), clean and big room windows were towards the street and it was very noisy
Price Loud, not best hotel if you need a good night's sleep