Overview

Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

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+61 247 217 700
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Rates

Overall guest ratings

7.7/10 Good
Based on 1,588 reviews
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Review highlights

  • 9.5
  • 7.7
  • 4.7
  • 3.4

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Laundry service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • Room service
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,588 reviews
    • 9.5 "Terrific location."
    • 7.7 "Good service."
    • 6.9 "Average amenities."
    • 5.9 "Average value."
    • 4.7 "Rooms are not good."
    • 3.4 "Breakfast is below average."
    • 3.0 "Disappointing internet connection."
    • 1.5 "Bar is disappointing."
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    Overall Rating

    7.9 Good
    Based on 1,000 reviews
    • 9.7 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.2 "82% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 5.8 "Average value."
    • 5.4 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 4.7 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      2.5 "75% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
      2.2 "78% were disappointed with the minibar."
      1.4 "86% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
    • 3.3 "Breakfast is below average."
    • 3.2 "Disappointing internet connection."
      4.8 "52% thought it was overpriced."
      1.1 "89% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 349 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.3 "Average value."
    • 6.0 "Pool is mediocre."
    • 4.5 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
    • 3.8 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.7 "83% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.2 "Awful breakfast."
    • 2.6 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 238 reviews
    • 9.0 "Terrific location."
      7.4 "Great parking, according to 74%."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.2 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 7.1 "Good cleanliness."
    • 6.0 "Average value."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.0 "80% were disappointed with the minibar."
    • 3.2 "Horrible vibe."
    • 3.0 "Awful breakfast."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent Reviews


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