Hotel Serra da Estrela
Overview
Amenities at Hotel Serra da Estrela
- Free Wi-Fi
- Airport shuttle
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
- Express check-out
- 24hr front desk
- Sauna
- Minibar
Parking and transportation
- Airport shuttle
- Parking
Services and conveniences
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
Laundry
- Laundry facilities
Dining
- Minibar
Family friendly
- Complimentary breakfast
Basics
- Free Wi-Fi
Spa
- Sauna
Reviews of Hotel Serra da Estrela
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is centrally located, close to main tourist places, making it convenient for exploring the attractions in Petrópolis.
How is the quality of the beds at Hotel Serra da Estrela?
Some guests mentioned that the rooms were comfortable, but there were also comments about the fan not working properly, causing the room to be hot.
Is parking available at the hotel?
The hotel offers a limited number of car parking spots as a courtesy, which can be very helpful, although some guests experienced issues with the breakfast during their stay.
What can guests expect from the hotel's customer service?
The staff is described as polite, smiling, efficient, and careful, providing a friendly and helpful experience for guests.
How is the cleanliness of the hotel's accommodations?
While some guests appreciated the cleanliness and efficiency of the staff, there were also comments about issues with the bathroom odor and the need to change rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with street noise, so consider requesting a room away from the front street to minimize disturbance.
Check Room Amenities
The fan in some rooms may not work properly, so it's advisable to check the room's amenities upon arrival.
Explore Nearby Attractions
The hotel is centrally located, making it convenient for exploring attractions such as Museu de Cera de Petropolis and Expeditioners Square.
Parking Tip
If you're driving, note that the hotel offers limited parking spots as a courtesy, so it's recommended to inquire about availability in advance.
Be Mindful of Bathroom Odor
A few guests mentioned an unpleasant odor in the bathroom, so it's worth being aware of this issue.
Breakfast Consideration
While the hotel offers complimentary breakfast, some guests experienced issues with it, so it's advisable to check recent reviews or inquire about the current breakfast situation.
Friendly Staff
Multiple guests praised the friendly and efficient staff, highlighting their helpfulness and politeness.
Accessibility Note
The hotel has stairs that may pose a challenge for guests with heavy luggage, so consider this factor when planning your stay.
Temperature Control
Some guests mentioned issues with room temperature, so it's recommended to check the functionality of amenities like fans or air conditioning upon arrival.
Sauna Facility
Take advantage of the hotel's sauna facility for a relaxing experience during your stay.
Location
What's nearby
- Museu de Cera de Petropolis436 yd
- Expeditioners Square0.3 mi
- Liberty Square0.3 mi
- Palacio Rio Negro0.3 mi
- House of Santos Dumont Museum0.3 mi
- House of Princess Isabel0.4 mi
- Imperial Museum0.4 mi
- Cathedral of Saint Peter of Alcantara0.5 mi
- Bohemia Brewery0.5 mi
- Crystal Palace0.5 mi
- Grao-Para Palace0.5 mi
- Palace of the Grand Para0.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Serra da Estrela
Low season | June |
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High season | July |
Average price (weekend night) | $59 |
When to book a room at Hotel Serra da Estrela
KAYAK's top tips for your stay at Hotel Serra da Estrela
FAQs when booking at Hotel Serra da Estrela
Nearby hotels and places to stay
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See most recommended stays in PetrópolisGood to know
Value for money | 8.0 |
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Distance to city center | 0.1 mi |
Nearest Airport | Rio de Janeiro–Galeão Intl |
Distance to airport | 20.0 mi |