Serra da Estrela

The hotel is centrally located, close to main tourist places, making it convenient for exploring the attractions in Petrópolis.

Some guests mentioned that the rooms were comfortable, but there were also comments about the fan not working properly, causing the room to be hot.

The hotel offers a limited number of car parking spots as a courtesy, which can be very helpful, although some guests experienced issues with the breakfast during their stay.

The staff is described as polite, smiling, efficient, and careful, providing a friendly and helpful experience for guests.

While some guests appreciated the cleanliness and efficiency of the staff, there were also comments about issues with the bathroom odor and the need to change rooms.

Some guests reported issues with street noise, so consider requesting a room away from the front street to minimize disturbance.

The fan in some rooms may not work properly, so it's advisable to check the room's amenities upon arrival.

The hotel is centrally located, making it convenient for exploring attractions such as Museu de Cera de Petropolis and Expeditioners Square.

If you're driving, note that the hotel offers limited parking spots as a courtesy, so it's recommended to inquire about availability in advance.

A few guests mentioned an unpleasant odor in the bathroom, so it's worth being aware of this issue.

While the hotel offers complimentary breakfast, some guests experienced issues with it, so it's advisable to check recent reviews or inquire about the current breakfast situation.

Multiple guests praised the friendly and efficient staff, highlighting their helpfulness and politeness.

The hotel has stairs that may pose a challenge for guests with heavy luggage, so consider this factor when planning your stay.

Some guests mentioned issues with room temperature, so it's recommended to check the functionality of amenities like fans or air conditioning upon arrival.

Take advantage of the hotel's sauna facility for a relaxing experience during your stay.