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Hotel Serra da Estrela

Rua Washington Luiz, 21, Petrópolis 25655-005, Brazil
+55 242 242 1973

$38+

Overall guest ratings

6.9/10 Good
Based on 797 reviews

Review highlights

  • 8.6
  • 8.4
  • 4.4
  • 2.5

Nearby

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    About

    Hotel Serra da Estrela is a great choice for a stay in Petropolis. Free perks include WiFi and buffet breakfast daily between 7 AM and 9:30 AM.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Room service
    • Parking
    • 24 Hour Front Desk
    • Designated smoking area
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    6.9 Good
    Based on 797 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.8 "Internet works."
      8.8 "88% said the wifi quality was great."
    • 7.1 "Good breakfast."
    • 4.4 "Value below average."
    • 2.5 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.2 "Terrible amenities."
      0.0 "100% thought the building wasn't nice."
    • 2.0 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.6 "84% criticized the small bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
    • 1.7 "Awful rooms."
      1.0 "90% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.7 "93% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      1.6 "84% criticized the small bathroom."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
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    Overall Rating

    7.0 Good
    Based on 677 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.3 "Very good internet connection."
      9.1 "91% said the wifi quality was great."
    • 7.1 "Good breakfast."
    • 4.3 "Value below average."
    • 2.2 "Terrible amenities."
    • 2.0 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      1.8 "82% criticized the small bathroom."
      2.0 "80% didn't like the uncomfortable beds."
    • 1.6 "Awful rooms."
      1.8 "82% said rooms were small."
      1.2 "88% complained about the bathroom."
      0.9 "91% said rooms were dirty."
      1.8 "82% criticized the small bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      2.0 "For 80%, the rooms looked old."
    • 1.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 71 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
    • 7.5 "Good breakfast."
    • 1.8 "Awful rooms."

    Overall Rating

    6.9 Good
    Based on 47 reviews
    • 1.6 "Awful rooms."
    data provided by TrustYou

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