Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.0 "Excellent value."9.6 "96% were
happy with the price of the breakfast ." 10.0 "100% werehappy with the price ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." -
7.9 "Nice rooms."8.4 "84% thought
rooms were spacious ." 8.1 "81% werehappy with the bathroom ." 8.9 "89% said thebeds were comfortable ." 8.5 "85% liked thebig bathroom ." 8.8 "88% said thebathroom was clean ." 10.0 "100%loved the minibar ." -
7.5 "Internet works."
-
6.7 "Breakfast is mediocre."
Overall Rating
-
9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.7 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.8 "Nice rooms."8.4 "84% thought
rooms were spacious ." 8.7 "87% said thebeds were comfortable ." 8.1 "81% werehappy with the bathroom ." 8.4 "84% liked thebig bathroom ." -
7.4 "High comfort."8.4 "84% thought
rooms were spacious ." 8.7 "87% said thebeds were comfortable ." 8.4 "84% liked thebig bathroom ." -
6.4 "Breakfast is mediocre."
Overall Rating
-
9.1 "Terrific location."
-
8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.2 "Vibe was good."
-
7.7 "Nice rooms."
-
7.0 "High comfort."
-
6.0 "Breakfast is mediocre."
Overall Rating
-
9.3 "Terrific location."
-
9.0 "Excellent value."
-
8.7 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.9 "Nice rooms."7.8 "78% were
happy with the bathroom ."
Overall Rating
-
9.4 "Terrific location."
-
9.1 "Excellent value."
-
8.4 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.8 "Nice rooms."8.1 "81% were
happy with the bathroom ." 8.3 "83% thoughtrooms were spacious ." -
7.8 "Good amenities."7.8 "78% thought the
building was wonderful ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
Everything was great
-
9.7review from
Continental breakfast served in the room at time I choose Great location for walking to restaurants and activities
-
9.4review from
My wife and I were very favorably impressed with the Independent Hotel. The building itself has historic charm. The setup is a bit eclectic, with a small entryway to the elevator up to the lobby. The rooms are quite spacious and well appointed. The staff couldn't be more welcoming and enthusiastic. In addition, the hotel is near some very fine restaurants and attractions. We walked everywhere. Our visit was terrific. We look forward to coming again and we will definitely recommend this hotel to our friends.
-
10.0review from
Every single member of the staff was incredibly solicitous, courteous, and helpful. It overlooks one of Philly's legendary Sistine-like murals and is steps from the main Market St in one direction, and the wonderful antiques / jewelry / historic-homes-on-mews district in the other. One can't open the windows, which is apparently common in many hotels in Philadelphia after an incident with a child falling out, but in New York we have child window guards and I recommend them. It's better for the planet and more pleasant for the customer to have fresh air. What's more, it would save this and other hotels so much money if they didn't have to run the AC all the time! Just sayin'.
-
9.1review from
Erick constantly had a smike on his face our whole experience- He was our bell hop, concierge, breakfast delivery man, and entertainment. He deserves a raise. Our room was beautifully decorated and i felt like i was in my bedroom. Lovely staff and quiet enviornment. The temperature in our room was a bit bi polar- even with our thermostate on 65 it felt like 75. We had cathedral cielings which i am sure caused this- The vents were still blowing cold air.
-
7.3review from
The room was fantastic, the hotel staff were lovely and there were nice added extras like a complementary wine and cheese evening.
-
7.0review from
Very nice room, great location, easy access to & from room, inexpensive nearby parking, breakfast delivered to room, wine & cheese in evenings. Couple minor things - small shower stall, few things need minor repairs, adjustments - but these did not adversely affect our stay.
-
7.0review from
Excellent reception staff, who were incredibly helpful when I needed to take a train to an unfamiliar area. Parts of the room could have been a little cleaner, but nothing that wouldn't make me want to stay there again.
-
8.0review from
Two things: the manager on duty was way beyond-the-call-of-duty in being helpful with advice about restaurants, etc. The in-room breakfast was good, nice selection. The walls are pretty thin; I listened to some revelry that went on in the next room until after midnight. I know I could have complained, but didn't want to. The instant oatmeal is probably expendable, so we avoided it after the first morning?
-
7.7review from
entourage, wine and cheese in the evening
-
7.6review from
Staff very nice and helpful
-
5.6review from
The ventilation system was extremely loud. Breakfast included only coffee, bagels and cereals.
-
7.6review from
Historic city centre, helpful staff, comfortable room and complimentary drinks Noisy fridge
-
7.2review from
Nice room, comfortable bed, wireless included and was easy to set up, business center was handy for last minute printout A little noisy on one night (room on second floor streetside)
-
8.0review from
By paying slightly more than we normally pay, we were able to get a much better room in a quality hotel with a great staff. Discounts are very important to us because they are the reason we are able to travel so often. It really made a difference to have a relaxing stay in a nice hotel. We would definitely recommend the Independent because it offered a modern but affordable room.
-
10.0review from
Everything was great
-
9.7review from
Continental breakfast served in the room at time I choose Great location for walking to restaurants and activities
-
9.4review from
My wife and I were very favorably impressed with the Independent Hotel. The building itself has historic charm. The setup is a bit eclectic, with a small entryway to the elevator up to the lobby. The rooms are quite spacious and well appointed. The staff couldn't be more welcoming and enthusiastic. In addition, the hotel is near some very fine restaurants and attractions. We walked everywhere. Our visit was terrific. We look forward to coming again and we will definitely recommend this hotel to our friends.
-
10.0review from
Every single member of the staff was incredibly solicitous, courteous, and helpful. It overlooks one of Philly's legendary Sistine-like murals and is steps from the main Market St in one direction, and the wonderful antiques / jewelry / historic-homes-on-mews district in the other. One can't open the windows, which is apparently common in many hotels in Philadelphia after an incident with a child falling out, but in New York we have child window guards and I recommend them. It's better for the planet and more pleasant for the customer to have fresh air. What's more, it would save this and other hotels so much money if they didn't have to run the AC all the time! Just sayin'.
-
9.1review from
Erick constantly had a smike on his face our whole experience- He was our bell hop, concierge, breakfast delivery man, and entertainment. He deserves a raise. Our room was beautifully decorated and i felt like i was in my bedroom. Lovely staff and quiet enviornment. The temperature in our room was a bit bi polar- even with our thermostate on 65 it felt like 75. We had cathedral cielings which i am sure caused this- The vents were still blowing cold air.
-
8.0review from
Two things: the manager on duty was way beyond-the-call-of-duty in being helpful with advice about restaurants, etc. The in-room breakfast was good, nice selection. The walls are pretty thin; I listened to some revelry that went on in the next room until after midnight. I know I could have complained, but didn't want to. The instant oatmeal is probably expendable, so we avoided it after the first morning?
-
8.0review from
By paying slightly more than we normally pay, we were able to get a much better room in a quality hotel with a great staff. Discounts are very important to us because they are the reason we are able to travel so often. It really made a difference to have a relaxing stay in a nice hotel. We would definitely recommend the Independent because it offered a modern but affordable room.
-
7.3review from
The room was fantastic, the hotel staff were lovely and there were nice added extras like a complementary wine and cheese evening.
-
7.0review from
Very nice room, great location, easy access to & from room, inexpensive nearby parking, breakfast delivered to room, wine & cheese in evenings. Couple minor things - small shower stall, few things need minor repairs, adjustments - but these did not adversely affect our stay.
-
7.0review from
Excellent reception staff, who were incredibly helpful when I needed to take a train to an unfamiliar area. Parts of the room could have been a little cleaner, but nothing that wouldn't make me want to stay there again.
-
7.7review from
entourage, wine and cheese in the evening
-
7.6review from
Staff very nice and helpful
-
7.6review from
Historic city centre, helpful staff, comfortable room and complimentary drinks Noisy fridge
-
7.2review from
Nice room, comfortable bed, wireless included and was easy to set up, business center was handy for last minute printout A little noisy on one night (room on second floor streetside)
