Would you like to save as your currency permanently or for this visit only?
Fantastic location and thankful for the shuttle to and from HP. Love that the hotel hallways smell like chocolate! Gym equipment is outdated and the breakfast is cleaned up for exactly 10. Not a minute less.
Very Close to the park with free shuttle. Free breakfast was not too bad Pool was very small. Also our room had cracks and water damage to the walls and ceilings
It is conveniently located near all of the Hershey attractions. The room had a refrigerator to store the chocolate. Too much noise from other guests in the halls and slamming doors. Lots of kids running around and partying adults.
Close to Hershey Park - free shittle there, too.
Pool open late. Covered free parking. Clean. Chocolate smell in the morning was awesome !! Breakfast was great, but extremely crowded and crazy. Layout could make things run a little better, as well as moving tables a little further away.
Allowance of pets was a real plus. Front desd staff were very helpful. Room did not get made up on second day.
The shuttle that took us from our hotel to Hershey Park.
The shuttle drivers were especially friendly and prompt. The front desk staff was helpful, especially is providing a list of local restaurants. The wifi didn't work in our room, despite assistance from the front desk staff.
has a great location, clean, well run and cared for, would stay again could use updating but location, cleanliness and value make up for that
Proximity to Hersheypark and area attractions; indoor pool (for the children); the staff was helpfu; and friendly; shuttle to the park.
Front desk staff wasn't very pleasant .
Everything was good.Relaxed atmosphere and staff very helpful and pleasant. No local taxi firm as such,but staff did everything to get us one.Not really the hotel's fault but we were let down by one that we had booked night before we were due to checkout.In fairness hotel staff sorted problem for us.
The staff was very welcoming, helped me and my family with everything we needed and answered all questions quickly. Can't say I didn't like anything all good reviews and thoughts here.
The breakfast was good, out girls enjoyed the selection. Or stay was expensive. We came with 2 little girls the night before a day at Hershey. I thought the staff would have been much friendlier. We paid $400 for the room, they could have at least given the girls a Hershey kiss or a map for the park. Our room had 1 small bottle of conditioner and 1 small bottle of shampoo...there were 4 of us in the room. My daughter went down in the morning to get more and was scolded by the woman at the desk for being without an adult. Our stay was okay, and I feel 400 dollars is too much to pay for just okay! I expected more being that it was a Marriott hotel.
The suites are enormous. The staff is very friendly. They have free hot tea, coffee & hot chocolate in the lobby 24/7. To quote my girlfriend, "This bed is heaven." There wasn't really much I didn't like except the TV was incredibly far away from the bed, but you can pretty much chalk that up to the size of the room.
Location was good. Staff was courteous and pleasant.. Room was sub-standard for the price. Bed was "thrown together" every day. Bed sheets were thread bare and did not fit well. Bunched up and was terrible to sleep on. Air conditioner blew directly on us while in bed. Bed should be on opposite wall. Very uncomfortable and LOUD!
The room was very spacious and clean the free breakfast and newspaper was a nice perk.
Room so dirty. Sheets were not cleaned after previous guest. Blood stains on pillow and sheet and random loose buttons in other pillow. Bathroom had stinky floor with mold growing in shower. The room door was broke at the door jam making it very difficult to open at times.
The front desk staff were helpful and courteous The large number of animals in the hotel. The fact that we had a room that had been inhabited by animals to which I am very allergic. And the fact that every dog (and there were many) that we saw was obviously over the 25 pound advertised weight limit. One woman had three dogs that probably combined topped 200 pounds.
The rooms were very clean, my kids liked the indoor pool, and free breakfast, and it was close to the park. planning on staying there again.
Overall.. Elevator, i think its only one...
The hotel was clean and new. The staff was great, very pleasant and helpful. Breakfast had a wide selection to choose from and everything was fresh. The location in regards to Hershey Park was perfect, just minutes away. Nothing
Overpriced & overcrowded. The suites are on the small side. I will never stay there again and would not recommend it to anyone. If it weren't for Hershey Park, these people would be out of business.
Lobby under construction. Location perfect. Micro/kitchen so appreciated!!
Nice rooms. Very nice facilities. Excellent breakfast choices. Nothing.
Very close to Hershey Park. Only 10 minutes from a bunch of restaurants. The pool was so heavily chlorinated that you could not stay in the pool area without your eyes stinging and even smelling it from the lobby. I understand the need for chlorine however it was too potent. Maybe more ventilation or opening a door or two....
Breakfast included; nice staff; decent-sized rooms Hallway noise
accommodating, clean beds & bathroom
The staff was friendly. Beds a little harder than other springhills The breakfast was awful for this star level and price.
I thought that this hotel was unbelievably crowded. The breakfast was not the greatest and the rooms were ok. I expected a bit more for the price.
The staff was so polite and provided great customer service.
Great location and Clean! More than I expected it! I read lots of reviews before I arrived. I was wondering the train noise. Fortunately our room is the farest building and we didn't hear anything. If we do hear, we will think that will be great experience because that's the train with cocoa and suger to the Hershey factory! The indoor and outdoor pool was nice. Lots of people play there late night. My daughter and nephew enjoyed very much. It is just minutes from Hershey Park, Cholocate world and museum! and walking to outlet! I can't wait to go back again!
Breakfast Water was not hot enough
The hotel was very clean. The breakfast wasn't that great and there weren't any seats left when we made it down there to eat.
This hotel is close to most attractions--Chocolate museum, Hershey park, Gardens. The hotel is relatively new and the free breakfast is okay. The room is clean, spacious and furniture is new as well. This hotel has mini-refrigerator and microwave. None
This guest did not leave comments about this hotel.
price coffee could have been fresher
Very clean! Nope
Very clean and modern. Walls were paper thin. I could hear the family's conversation next door at 11:30 pm. Had a hard time falling asleep because of this
It was so nice and modern but at a wonderful price and so close to all of the attractions! I could not have been happier with my stay!
The hotel was updated and very clean. I asked for a late checkout and was only granted 1 hour until noon. It would have been nice to have it until 1pm. Other than that, everything was either good or great.
Great location from Hershey Park. The room was clean & perfect sign for our family. Very kid friendly. Was pleasantly surprised by the breakfast selections.
It was very clean, staff was friendly and easy to work with. Light breakfast hit the spot. Location was perfect for the area and the price was right. Everything was great.
Breakfast was less than expected. There were no restaurants within walking distance.
The restraurant was very good. Couldn't beat the price. Looks like they were doing some renovating to some of the rooms. Our first night there our room was very nice. second night we were in a different room because we decide to stay another night in town. Our second night we were in a different room because we decided to stay an extra night. Rooms were cold. They took along time to warm up
Found cockroach in bathroom. (Alive) Dirty with lots of cigarette butts outside room door. Room smelled of cigarette smoke. Breakfast was Blah.
The rooms were ok. I was there for a business class and only needed to stay one night and it was $65 so it served its purpose. Got my reservation wrong, booked a king which they didn't have so they "upgraded" me to a two double bed room, I was with me girlfriend and the reason I got the king was so we could sleep cofortably in one bed, needless to say that did not happen. When I asked for a switch I was told that they had no more kings and I was not able to get a king or even a queen room that they were just "trying to be nice".
This place is a great value. Not a luxury hotel by any means, but you can't beat the price and the room was clean. Waffle iron, indoor pool (tons of chlorine). Sold Milk was a little off. Loads of chlorine in the pool.
Room was very spacious and clean. Loved the two bedrooms with separate TV's. Kitchen area with large fridge and micro a bonus. Lots of towels and supplies provided. Breakfast was minimal. Pool was not heated.
Very clean room and bed was comfortable. Staff were nice. Room looked recently updated and bathroom was totally renovated. Great price on rooms. Will definitely stay again while in town. Everything was good really. Only thing I might change is that the furniture itself was a little outdated, though in very good condition. (It's all pink).
It was nice and clean for a good price. indoor pool and free breakfast was a good deal.
After a long day of traveling, I was greeted by a friendly, welcoming staff member at the front desk. So nice! The room was clean and comfortable. I had a very nice experience. I will come back. The trash can on 2nd floor smelled really bad every time you walked the stairs and opened the door.
The staff was friendly and accommodating, the room was clean and a great deal for the price.
Comforable beds next to great restaurant and bar that is close to Hershey park. Place falling apart .Needs a face lift. If you're going to charge $100 for a $20 room because of location, use some money to fix the towel rack and faucet. Show some love.
The staff was super friendly. Always ready to help or just talk. The office was not alway open during the day. But once you know where to go it's ok
Easy to find. Great stay for the price Bath tub faucet leaked.
Good location, staff was fine. Property not well maintained, badly needs to be updated.
Clean quiet room within close proximity to Hershey park. Good complimentary continental breakfast for a quick meal before heading out in the morning. The carpets and bed covers need to be replaced. The exterior of the building is looking old as well.
The hotel room was a gift while I was traveling with a friend! The hotel is different looking. The hotel staff was polite and kind and the hotel smelled so fresh and clean!!! Like visiting your Aunt's. The beds were comfortable and the wifi was wonderful. Amazing price! The night person forgot to mention we had late check out and the maid opened the door while we were still asleep. I was so out of it I sadly yelled "no". I apologized when we checked out. The toilet in our room didn't flush well.
Nice staff. Clean. Good location and price. Rusted rails in stairway. Only one elevator and entrance.
breakfast was sad
It was quaint on the outside. Very well maintained exterior. Location was really great. As soon as we opened the room door! The floor was wet from a leaking frig. I turned the bed down and found a blood spot and hair. It was too late to go to front desk. Next morning I told them about the problems and their response was' We are short staffed
Homelike, clean and the right price. Nothing.
The location to things was excellent. That was all that was great about it. Lock for the flimsy doorknob, not the deadbolt, no safe, washcloth and used soap from previous visitor left in our bathroom...gross! No hairdryer, nothing
it was super close to hershey park, we left and went back to the park with ease it was a little out dated but nothing to worry about. the tv was to small if i was to complain about anything
Totally campy in a good way! The above ground pool and 1950's motel feel was FANTASTIC. Our family loved it and it was a neat refreshing alternative to the cookie cutter chains. Very cool. Plus close to Pronio's market. Family owned for over 100 years
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Practically across the street from Hershey Park and attractions. Close to nice dining places as well. I feel like I tripped and fell in to the 70s.
When I turned on the radiator in the room, it smelt plastic ordor and triggered the fire alarming system. The repairman confirmed it and suggested me change to a new room, but he did not mention that the hotel will charge me addiditonal money.
It was in close proximity to the wedding I was attending with my parents and sister. I booked it for the price I reserved 2 queen beds and was given 1 double bed room. Mgmt did not resolve but another guest in line traded hers for my rate. Hotel employee later charged an additional amount to my card beyond agreed rate. NEVER AGAIN!!!
This guest did not leave comments about this hotel.
Walking in to the room noticed a hole in the wall behind the door. Then in the bathroom a wet wash colth was haning around the shower head.... beakfast was not good prepreparaed eggs and soggy potatoes. Will not stay in a quailty hotel again unless last resort.
Staff very nice and friendly good value, you need a car it's a bit away from the town centre, but you need a car in Hershey anyway
This hotel was a straight shot from the Hershey Park entrance to the hotel, and only 5 minutes away. The light continental breakfast is just right to start your day off at the park. The hotel never received confirmation from booking.com about my reservation; and although they had room availability, they would not honor the rate on my printed confirmation.
The proximity to Hershey Park The hotel was filthy, the pool was slimey on the bottom and closed at the same time the park did so there was no use for it, the staff was very rude, the grounds of the hotel was overgrown
Everything was clean and it had all required amenities.
Room was very clean and comfortable, close to Hershey park.
After a horrible stay at coco inn . My mother was very sick her hips still hurt her from the beds in the room. The staff at best western hotels let's us get in our room early to accommodate us and our situation. The beds are amazing staff very professional. Thank you best western for helping us in a tuff time.
very comfortable beds,,, fairly quiet most lamps didn't work,, key didn't work in door, was resolved easily,,, more expensive than original quote,,,
Leaving. When we arrived there was no staff on site other than two construction workers that were gutting rooms at this location. Rooms were ice cold, dirty, no shower head, and lights were out. And they still charged us full price. Completely ridiculous.
Not only was this hotel 5 minutes away outside the Hershey gate, it was exactly what we needed. The hotel was clean with all the amenities it said it had it full working order. We intend on staying here whenever we have the opportunity. One staff member at the desk had an attitude, but that should not be a deciding factor.
Loved the lobby.The interior design was very nice.The room was a nice size and the bed was comfortable.The pool was nice but it was a little cool for me. I liked everything.
The staff was very courteous. I booked our hotel over a month out. I wanted a king size bed and a nice room. We had a king-size bed but we are in a room with a water everywhere time you showered and we are directly across from the elevator. Because we hadn't realize the shower till the next morning the contact at the front desk and we could only get a roo with 2 queen beds in a room that was adjoining very loud people. Having a Keurig coffee maker in the room didn't help because our staff did not bring us k cups. I was also not allowed to use my AAA discount because of the way I booked, which did not allow me to percent discount for complementary breakfast tickets All in all it was not a bad hotel, but for the money I would definitely look around a lot more and probably stay elsewhere.
The room was excellent. It was clean and comfortable. The bathroom was clean and had very good lighting. The breakfast was great. It was well stocked. The hot food was good and plentiful. The staff was very friendly.
Close to where I needed to be. Beds were extremely comfortable. Good breakfast !
Convenient location, reasonable price.
Easy check in and check out, very quick, especially if you are in a rush. Breakfast was great!! Staff was very friendly, rooms were great, and the beds were comfy!! Also very close to all of the Hershey attractions!!
Loved the room design. Had plenty of space. We needed room for 5 it provided this well with two beds and pull out sectional sofa. The furnishings were also great. Very well thought out. Unfortunately our room was not clean. This is important to us.
Everyone was so nice, breakfast was great. When they saw we had a wheelchair and going to the hospital, they gave us an upgrade. It was perfect ! Not a thing !
very clean, plenty of parking, quiet neighborhood need cookies in lounge
Close to parkClean rooms and common areas Breakfast quality is fair
Friendly staff. The room was small, the beds were advertised as Queens and were twins. My wife and I felt cramped as there was little room to unpack.
Was very pleased with the overall experience. Would definitely recommend this hotel to others. No dislikes.
slow elevator. cold breakfast
The beds/pillows! I must say that I've never slept this well before in a hotel! The breakfast was good too. Nope...eveything wad great!