Baitong Hotel & Resort Phnom Penh

The Baitong Hotel is an exceptional property in Phnom Penh. The rooms are spacious, clean and well organized. However, the most outstanding element is the attention to detail and customer service. The hotel staff in general were all amazing. In addition, the Bodia Spa provides exceptional services.

The hotel offers practical amenities such as an ATM on-site, wake-up service, car rental, room service, key card access, 24hr front desk, ticket service, safety deposit box, and complimentary bottled water.

The hotel is centrally located in BKK1 and the design is lovely. The reception staff is nice and helpful. The hotel provides storage facilities, and the cleanliness is top notch. However, some guests have mentioned that soundproofing can be improved.

The hotel offers a delicious breakfast included in the stay, a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. The rooftop restaurant offers some nice food over a chill space.

The high season is in October, offering an ideal time to experience the exceptional property and enjoy the spacious, clean rooms, and outstanding customer service.

Some guests reported a strong smell from bathroom pipes on the lower floors, so consider requesting a room on an upper floor to avoid this issue.

Some guests found that the standard rooms did not have the city view as advertised, so it's advisable to double-check room descriptions before booking.

A few guests noted the lack of a mirror over the desk for doing hair, so if this is important to you, consider requesting a room with a suitable mirror placement.

Some guests mentioned noise from nearby construction and restaurants, so if you're sensitive to noise, it may be beneficial to inquire about quieter room options.

Several guests felt that the air conditioning was not effective, so it's advisable to ensure that the air conditioning in your room is functioning properly upon check-in.

The hotel is centrally located near a variety of dining establishments, making it convenient to explore different culinary experiences in the area.

Guests highly recommended the Bodia Spa for its exceptional services, making it a worthwhile experience to indulge in during your stay.

The rooftop bar and restaurant were praised for their amazing ambiance, making it a great spot to unwind and enjoy the city views.

Some guests experienced difficulty in obtaining a late check-out, so it's advisable to clarify this policy in advance if needed.

The hotel's convenient location allows for easy access to various attractions either on foot or through the use of Grab, providing flexibility for transportation.