Pros (+) Convienent location
Cons (-) Snapping up $300 from my credit card in about 10 seconds for a deposit ten saying 5 to 7 days to be credited the money back to my account.
4 stars
Sun & Moon, Urban Hotel
# 68, Street 136 And 15, Phsar Kandal 1, Phnom Penh 12000, Cambodia
Phnom Penh, Cambodia
See location+855 2396 1888Official websitePhotos of Sun & Moon, Urban Hotel
Overview
Located in Phnom Penh, just a 10-minute walk from Mekong Express Bus Station, SUN & MOON Urban Hotel provides 4-star accommodation and complimentary wireless internet. It also offers an outdoor pool, a sauna and a Jacuzzi.
There are a variety of amenities available to those staying at the hotel, including 24-hour business centre, express check-in/check-out and car hire. Staff are available 24/7 and can help with booking tours and tickets.
The rooms at SUN & MOON Urban Hotel have a refrigerator and all the essentials for a comfortable stay.
Those staying at the hotel can unwind at the in-house bar, conveniently based for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace. Guests are also able to try one of the various bars and cafés in the local area.
SUN & MOON Urban Hotel is under a 25-minute drive from Phnom Penh International Airport and Royal Palace is a brief stroll away. The property is also surrounded by a variety of shops.
Latest deals for Sun & Moon, Urban Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sun & Moon, Urban Hotel
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Kettle
- Refrigerator
- Dining area
- Dining table
General
- Window
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Saltwater pool
- Massage
- Pool bar
- Sauna
Bedroom
- Electric blankets
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Cribs available
- Kid-friendly buffet
- Baby safety gates
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Evening entertainment
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Sun & Moon, Urban Hotel
8.7
Very good
1714 verified ratings
Wonderful
990
Very good
361
Good
181
Okay
79
Fair
43
Mediocre
23
Poor
37
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, with many highlighting the rooftop pool and helpful staff. However, there were concerns about cleanliness in certain areas, particularly around the pool and breakfast service, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
693 reviews
8.9 out of 10
450 reviews
9 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at SUN & MOON Urban Hotel?
SUN & MOON Urban Hotel offers a wide range of amenities including an outdoor pool, sauna, Jacuzzi, 24-hour business center, car rental, tour desk, and a rooftop bar with great food and drinks.
What can guests expect from the hotel's location?
The hotel is located in the heart of Phnom Penh, surrounded by a variety of shops and within walking distance of attractions like the Night Market, National Museum of Cambodia, and the riverside area.
How is the cleanliness and comfort of the rooms at SUN & MOON Urban Hotel?
The rooms at SUN & MOON Urban Hotel are clean, spacious, and comfortable, providing a modern vibe and a serene escape from the bustling neighborhood. The hotel also offers a rooftop pool and bar for relaxation.
What are guests saying about the staff at SUN & MOON Urban Hotel?
Guests have consistently praised the staff for being excellent, friendly, and helpful, providing professional service and addressing any requests quickly. The hotel's staff is known for their great attitude and efficiency.
When is the best time to visit SUN & MOON Urban Hotel?
The high season at SUN & MOON Urban Hotel is in May, offering a great opportunity to enjoy the excellent facilities, including the rooftop pool and bar with 360° views of Phnom Penh. The hotel's central location makes it convenient for exploring the nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Some guests mentioned that the hotel is located in a lively area with nightlife, so consider requesting a room away from the street to minimize noise disturbance.
Verify Hotel Name with Driver
If arriving by taxi, ensure your driver knows the exact Sun & Moon Urban Hotel location, as there are multiple Sun & Moon hotels in the area.
Check for Hidden Policies
Be mindful of potential hidden policies, as one guest reported an incident where their girlfriend was denied entry due to a lack of ID, leading to an unpleasant experience.
Consider Alternative Dining Options
While the hotel's breakfast received positive feedback, some guests found the food and drink prices to be high, suggesting exploring nearby restaurants for more affordable dining.
Be Mindful of Surrounding Area
The hotel is situated in a bustling area with nightlife and bars, so it's important to be aware of the surroundings, especially for families or light sleepers.
Utilize the Rooftop Pool
Take advantage of the rooftop pool and bar area, which received praise for its ambiance and views, providing a serene escape from the lively neighborhood.
Confirm Room Details
Some guests noted that the rooms were clean and comfortable, but a few mentioned maintenance issues, so it may be beneficial to confirm room conditions before finalizing the booking.
Explore Nearby Attractions
The hotel's central location offers proximity to various attractions, including markets, restaurants, and the National Museum, making it convenient for exploring the city.
Consider Noise Levels
While the hotel provides a great location, it's important to note that it may experience noise from the surrounding nightlife, so light sleepers should be prepared.
Take Advantage of the Spa and Gym
Guests appreciated the hotel's spa and gym facilities, highlighting them as top-notch amenities worth utilizing during your stay.
Location
# 68, Street 136 And 15, Phsar Kandal 1, Phnom Penh 12000
What's nearby
- Norton University230 yd
- Riverside Park344 yd
- Wat Ounalom427 yd
- Night Market0.3 mi
- National Museum of Cambodia0.4 mi
- Psar Thmei0.4 mi
- Wat Phnom0.5 mi
- Preah Barum Reachea Veang Chaktomuk Serei Mongko0.5 mi
- Cambodia Securities Exchange0.6 mi
- BS Department Store0.6 mi
- Wat Ubosoth Ratanaram0.7 mi
- Wat Botum Vathey0.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sun & Moon, Urban Hotel
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | $53 |
Average price (weekend night) | $53 |
When to book a room at Sun & Moon, Urban Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Phnom PenhGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Phnom Penh Pochentong |
Distance to airport | 5.9 mi |
Everything you need to know for your stay in Phnom Penh
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