Craft Resort & Villas, Phuket Town

The resort offers direct pool access from the rooms, private pools, and a peaceful environment, blending well into the natural surroundings.

Guests have mentioned that the food on site is not up to the standard of the rooms and pools. Some have found the breakfast to be very basic and limited in terms of variety.

The hotel is located in a quiet area, away from crowded places, and is close to Phuket Old Town and the pier for boats departing to Phi Phi Islands. However, it's important to note that the location is not well developed, and there are limited nearby shops and dining options.

Guests have reported issues with cleanliness, such as ants in the rooms and a lack of proper maintenance, including broken terrace door glass.

The staff is described as very friendly, helpful, and polite. However, there have been some instances of guests encountering unfriendly reception staff and challenges with language barriers.

Some guests reported that rooms with private pools can be shaded and cold, so it's advisable to inquire about the sun exposure when booking.

The free shuttle service to town runs three times a day, but some guests suggested that additional evening shuttle services would be beneficial for dinner outings in the old town.

The resort is located a bit far from the city center and major attractions, so it's important to plan transportation accordingly, especially for dining options and exploring the area.

Several guests mentioned issues with the air conditioning, with some rooms becoming significantly cooler in the evening. It's recommended to inquire about individual room controls for air conditioning.

The on-site restaurant may not offer a wide variety of dining choices, and the location is a 15-minute car ride from other restaurants. Guests suggested planning for meals and exploring dining options in advance.

Some guests reported issues with room cleanliness, including insects and debris in the private pools. It's advisable to inquire about the maintenance and cleanliness of the rooms before booking.

The daily shuttle service to Phuket Town is essential for exploring the area, and guests appreciated this service for convenience. It's recommended to take advantage of this complimentary transportation.

The resort's dining options are limited, and the restaurant may close early in the evening. Guests suggested planning for meals in advance, especially if returning to the resort late.

The hotel's remote location may require personal transport methods, such as taxis or rental cars, to access nearby restaurants and attractions. It's advisable to plan for transportation needs.

Some guests experienced issues with room amenities, such as uncomfortable beds and limited room service options. It's recommended to inquire about specific room features and services before booking.