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The rooms were incredible to look at, the grounds were great, and horses grazing were great. The pool was pretty. We found a great place to eat it was called Carmansitas, if you come out of the hotel and take a right it is 2 miles up the road on the left. Menu is in Italain however food was incredible. Almost every dish is 6 euros or less. The staff was not very friendly, except for Danny, he was great. The beds in the Luxury rooms were very hard and very uncomfortable. The refrigerator never stayed cold, and it was very hard to get a outside line.
The staff tried hard to accommodate us. The main purpose of the hotel seems to be as a wedding venue and the noise on the Saturday and Sunday nights was intolerable. The grounds are very poor, small and nowhere for children to play. The pool was dirty and closed off. Although the staff were friendly, the restaurant had a very limited choice, and we only ate there once, the breakfasts were very basic. Not 5 stars!
Very helpful and happy staff, and the many things to look at whilst there. All Good.
Charming staff, comfortable accommodation, incredibly different from the norm, quite kitch in a good way. Over the top, but one of the most amazing hotels we have ever stayed in. Would definitely recommend it to others. Quite an experience. Live groups/music on both sides of the restaurant in the evening. It was difficult to hear ourselves talk, but not a big issue.
Wonderful dekor- beautiful surrondings. Thats it ! They are living on tours and big weddings. They are not used to have normal hotelguests.
Room was comfortable and clean Overall very tacky with no substance. Grandure at a distance,up close very disapointing. Poor staff service, Jacuzzi did not work, toilet not working but fixed hours after arriving, Pool not available due to wedding party. Not to be recommended as a hotel by an means.
As mr. Polese said: At our hotel we don't welcome only aristocrats, we treat everyone like a king, it's trough.
The Hotel itself -Old fashioned Grand Hotel -very unique Too much decoration-in the middle of nowhere without roadsigns breakfast :cold eggs
We had enjoyed our stay in Grand Hotel La Sonrisa so much that at the end we just did not want to leave! Beautiful, comfortable hotel with big rooms and lovely pool area and garden. Very clean, very stylish and very friendly staff. The service was excellent.
very friendly staff and welcoming, lovely room exellent views great location, great food, very relaxing no
Perfect for breaking trip between Airport and Amalfi Coast - close to Pompey and Road - good pool to cool off in. Endearing staff tried hard. Not really - it's big and a bit formal - but that is part of it's charm.
beautiful hotel with terraces and palm trees, staff very kind and helpfull the area is not so nice
Hospitality, attentivenes of staff, great garden and view over Vesuvio
fresh prepared orange juice excellennt bar nibbles
I could find no fault at all with the hotel. For us it was excellent. N/A
Amazing staff, the comments on the other reviews are so true, Maria, Antonio thank u, u were wonderful. Francesco too for ur help. This hotel really should be five star, its service & facilities certainly are. I'd consider us to be experienced traveler's, this hotel surpassed all my expectations. You need a car.
The hotel is surrounded by a beautyfully decorated garden/parc, The stuff of La Medusa is very friendly and helpfull. Evrything in this hotel is excellent, well-cared and well decorated. They have a Vantaxi, which is not too expensive. Traffic in Napoli and in the different towns on the Amalfi coast is especially tiring. A good solution is to take the Vantaxi from the Hotel to go to the station of Castellammare di Stabia. The food is very good and you can ask for special italian preparations.We liked it!
the food was excellent, staff was friendly and spoke english. we slept above the restaurant and in the morning the staff was sometimes a bit loud.
superb hotel with a lovely garden and swimming pool, friendly staff, not far away from the vesuvius, pompei and naples (by car) castellamare di stabia is not the place to be, the hotel is an oasis in a poor neighbourhood
The staff were very helpful. The hotel was ideally located close to the beach.
It was an excellent location, and we loved the view overlooking the town and the street action below. The staff were very friendly, and the breakfast was just fine.
Very clean, nice and comfortable room and staff was extraordinarily friendly and helpful. Very good breakfast at this hotel and service great. Great central location in Positano, near to city bus and coastal buses. Good value for the money. No.
We loved our private terrace with views of the village of Positano and the ocean. We liked being in the middle if the bustle of daily life. Our short walk to the town center and beach was appreciated. Enjoyed our breakfast on the terrace. Staff at Savoia were very friendly and helpful. Small shower stall.
Rooms were lovely and the staff were attentive and efficient. A bit pricey, especially drinks.
Loved the location and the view of the beach No
The location offers stunning views of Positano. The hotel staff were very welcoming and efficient and the room, although slightly dated, was very comfortable and quiet at night. We used a car which was collected and dropped off at the hotel for us whenever we needed it. We didn't eat an evening meal in the hotel but the breakfasts were delicious! All in all a very relaxing stay. make sure you don't get a room next to the lift!
One of the best hotels we have stayed in and our holiday was an absolute pleasure Nothing
It was a beautiful hotel tucked away in the cliffs of Positano. The views were magnificant I didn't like that we had to leave! :)
Location and View, restaurant
Friendleness of the staff of shuttle bus service the shuttle bus times could have been a bit more frequent
OUr view from the balcony was amazing!! The pool staff was not very friendly. All the other staff were superb.
Hotel Staff excellent except the pool attendant he had an attitude problem.Food and service excellent. The beds very uncomfortable
Excellent customer service.
The staff recommended several great restaurants, and also helped set up driver to take us to Pompei. The scenery was magnificent.
The views Their arrangements regarding parking
Loved the hotel & especially enjoyed the private terrace overlooking the Mediterranean Ocean. Hard to find such a good breakfast in Italy. Bus stop located in front of the hotel.
Staff were great. Very helpful. We had a very large terrace with probably one of the best views in the world. Cannot think of anything.
Rooms were as they were depicted; clean and fresh. Staff were very helpful in recommending excellent restaurants and taxi service made the evenings out so enjoyable as we could both enjoy wine with our meals. In room Internet was not working which meant we had to go to the lobby for access. This was a disappointment.
We absolutely loved the view...it was wonderful to have when you wake of a morning! A man at Reception was not pleasant upon arrival (he was not wearing a name badge) and it did not make us feel welcome which was unfortunate being our honeymoon. As a travel agent I was quite disappointed.
Staff was helpful and kind, especially for Italians. Arranged car to transfer us to/from Naples train station. Location was a little high up in the town. It made the trek to/from city center and the beach quite long and arduous. Still, easier to access than other hotels.
Service from the staff,pleasant,cheerful and very helpful
hotel staff and location
the ambience of the hotel was magical and the staff were friendly helpful and so hospitable. the view from the bedroom was stunning. and the terrace off th ebedroom was a lovely spot to sit and relax at
I liked the location and the hotel staff.The owners were wonderful and very helpful. It was noisy.
The staff went out of their way to be helpful and were very polite and friendly. They made us feel very welcome. There was a very pleasant atmosphere in the hotel.
The hotel was extremely clean and well looked after. Not luxury but very professionally run and very neat and tidy. All staff were excellent and nothing was too much trouble for them. A very good atmosphere and a real pleasure to stay in.
The view, the terrace, the cocktails and dinner, the manager and hostess, the breakfast. The staff was helpful. Was nicely furnished. The matress and the pillow.
Great hotel with wonderful views. Staff were very helpful. Also, hotel offers free boat trips, great bonus. Bathrooms are very small and showers are too tiny.
The view from our room was fantastic, the buffet breakfast was also quite impressive there was a lot to choose from. The staff were very helpful and friendly. The hotel did not offer a shuttle service down to beach. Bringing luggage down to the ferry was also quite difficult so we had to pay a porter to do it. This should really be included in the price of the accomodation.
This was the second time we have stayed at the hotel and being a family-run business it has the ideal mix of friendliness, helpfulness and peace that one wishes for in this ideal location.` We found our bedroom rather noisy as it was situated below the kitchens. We asked to change the room but as the hotel was fully booked it was not possible. Whilst slightly annoying to be woken at 6am it did not deter us from enjoying our holiday.
Beautiful spot on the Amalfi Coast, and a good choice if you want to be able to walk to town/breach/restaurants/etc.
Location with fantastic view, excellent place for relax. Nothing!
The terrace. The location.
The staff were really helpful. Breakfast was basic but had a great view. Was 10 minute walk to get to Positano and you could catch the bus back up. Great location.
The balcony to the room was fabulous - enabling us to thoroughly enjoy the view
Fabulous view, clean and tidy rooms, very friendly and helpfull staff Room was not soundproof, heard plumbing and people in other rooms
Loved the balcony and views!! Very comfortable rooms as well.
The views from the room were amazing. The balcony's were also a great surprise. They were very stingy about towels. They argued with us when we asked for another towel for the room (even though they gave us 1 less towel than the number number of people booked in the room.)
This is a wonderful easy-going hotel. The staff was very friendly and the breakfast good. The walk to the beach is 10 min and not too steep up-hill back. The room was big enough and the view from the room and breakfast balcony was absolutely lovely! The on-site car parking made it very easy.
conveniently situated-- friendly helpful staff--
Room and terrace with sea view were exactly as described to us on the website Wish it had a restaurant for evening dining
The hotel has a wonderful staff (family run) and went out of their way to make our stay as enjoyable as possible.
The location Pool not clean enough
Le Agavi is beautiful! It's set on the mountainside, just outside Possitano, Italy. The shuttle from the hotel takes you to and from the town.
Spectacular views, excellent service, and friendly staff. The beds were average comfort.
Amazing views but the hotel is very very dated and done with minimum amount of expense. Not good value for money -- it is 3 stars at the most
The amazing views from the balcony every morning and the relaxing atmosphere The beds were very hard and with two singles pushed together created an uncomfortable lump between my husband and I during sleep. Also due to the surrounding area there were ants in our room that needed to be sprayed each evening. Not a major problem as the hotel was amazing.
The hotel is in a fantastic location , the view from our room (609) was just amazing,, the free bus service takes you to Positano which saves you 30 euro return trip by taxi.The staff were always helpful and the food in the restaurant coupled with amazing views over the sea and Positano was very good.The private beach was good too, we were there two days and had it to ourselves for most of it.We will be back For 5 star we cant believe there is not a kettle and some tea or coffee in the room so you can make yourself a drink , room service is fine but pricey.
The location and views The stairs and the venicular breaking down. A bit shabby around the edges as well.
The best part of the hotel is the private beach. It's a bit of an adventure to get down there... taking the outdoor 'funicular', down some steps, then another lift....but once you're there, it's the most beautiful and peaceful place to relax, swim and sunbathe. We enjoyed the breakfast buffet every morning. It's only a small one but had everything we fancied - fruit, yoghurt, pastries, cereal, scrambled egg and bacon. Our private patio area was amazing. We had a table with two chairs on the upper level of the patio, and two sunbeds and an umbrella on the lower level. And the view was spectacular! The staff are so friendly, pleasant and helpful. If there was one problem I found with it, it's that the umbrella's on the beach aren't weighed down enough. Ours kept blowing over in the breeze.
Beautiful view. Great beach. Lift broke - so we had to walk 400 steps up and down to room. Not fun when you are on vacation. Also, felt staff was not honest about when it was going to be fixed. We were told one day then the next. Loud hotel. You can hear your neighbors very clearly. Ac was broken - thank goodness it was not hot outside. We were told it would be fixed - never got fixed.
Amazing view. Dinner was great. Wine tasting, Service was outstanding Need to improve breakfast. Service was good tho
The staff were very friendly, especially Simona. Location was excellent and the room was great! Antonio or Tony that made breakfast was very accomodating and his scrambled eggs were excellent. Thumbs up in all departments. I thank all the staff for the wonderful stay. Parking was a little pricey.
everyting about eden roc was beautiful. We loved our room, the view and the staff. The bed wasn't great, but easy to forget in such a great hotel.
Amazing staff, always smiling and cheerful. Nice views across Positano from the rooms...big spacious rooms with balcony...a refreshing change from the shoebox I had in Rome which was more expensive. 10 min walk to the beach, bus stop very close by so easy to get to Sorrento or Amalfi where you can catch the train to Pompeii, Vesusvius and Herculaneum. Would definitely go back. No complaints.
The entire staff was exceptional
the stuff is very very nice! they help you in everything. This hotel is well known in positano and everybody respect it and their stuff so when you get to a restaurant you get the best seat! The position of the hotel is great!
The hotel was everything that we could ask for on this part of the coast. The aspect across the bay from our balcony was spectacular and the suite had all the facilities we required. We ate a few times at the hotel in the evening and the food was always good. Nowhere in Positano is an easy walk but the Eden Roc is in a great position to get straight to the shopping. Best of all were the staff. Many thanks especially to Simona, Pascal and Carlo who could not have been more helpful. Nothing!!
Hotel staff helpful and professional. Pillows were like rocks.
Absolutely beautiful landscape, spacesious well furnished rooms, extremely friendly and efficient staff, very convenient packing arrangements, everything is excellent! We liked everything, only cardboard doors were a bit noisy and not fully convenient.
Great value for a four star. Fine location, excellent view and competent/friendly staff. Sould have informed in advance of 25 Euro/night parking charge.
The room was spacious, modern furnishing, good working air conditioning, great shower and of course the private beach was wonderful
Great location. Hotel facilities, layout and design were wonderful. The breakfast was amazing No
location,view, noise of the road near the hotel
The front esk reception area personnel were outstanding and gave great service. I want to particularly site lia as most helpfull. Alphonse, Roberto, and Leonardo were very accommodating. The food service personnel did a terrific job including Ciro and Alphonse. They are added an immeasurable dimension to our stay. Please extend our thanks to them. The only proble for us was transportation. But all did work out well for us.
Very good hotel if you have car.Good price for good quality. We booked standard rooms, and received a superior rooms. Very nice staff at reception, in the restaurant and in the spa. Very good breakfast.This hotel has private parking. This pleace ist close to: Pompeji, Vezuvio,Sorento, Amalfii Coast and Neapol. If you go to Neapol take train from Vicko ( do not drive a car!!!!). Ask at reception. Polecam ten hotel z ręką na sercu jeśli jedziesz samochodem. Super lokalizacja, super śniadania i personel nigdy z niczym nie było problemu. Niedaleko miejscowość Vicko gdzie można zjeść świetne jedzenie i z tej miejscowości dojechać do Neapolu.
Very helpful staff! Beautiful room and very clean! I would definitely stay there again! Very good breakfast and dinner was also delicious!
Fine. Well situated for visiting nearly everything by train and bus.The Hotel has a free shutle bus, bringing you to and fromSorrento as well as to the railway stations nearby. Really fine service. The restaurant should offer better meals. But the breakfast really ok.
the location was good for our purpose . Sorrento , Ischia , Napoli < Pompei . Easy to find , and comfortable rooms. The food
The view Not really
The hotel was beautiful with breathtaking views, the staff was friendly and very accommodating. We would definitely return and stay for a couple of weeks.
This hotel - int this price cat - is the best one on the Amalfi Coast, we travelled around and spent some time to find out> did we choosed well or not? Yes, this was the best. -
Perfect Service, very nice location The design of the rooms is not exactly *****
A wonderful small hotel with an amazing location at the water side. You wake and fall asleep to the sound of the ocean... Everything in detail styled.
Staff were very attentive. The location and view was spectacular. The food was exsquisite not only flavour but presentation. Truly an affordable 5* resort! Very tranquil and suited to both younger and more mature travellers looking for a modern elegant getaway. The pool is fed by the sea, great if you enjoy swimming in the ocean but prefer calm waters (no waves).
It was a super experience , execellent Service, i`love come back again Internet
Location on the rocky coast for access to Pompeii. Smallness of hotel and personal attention from restaurant staff who were excellent. Wood and stone surroundings perfect with environment - great breakfasts! Room terraces great! One big discomfort - the beds were too hard and we could not sleep well - woke up with aches every morning. Hairdryer was not good enough to deal with two persons blowdry as it kept turning off. Pool temp (20c) too cold, jacuzzi not sufficient for all guests to cool down in the hot sun - would suggest pool kept at 25 -26c or at sea temp. On weekend only one pool attendant despite the club members presence - service therefore very slow and unattentive - we had to seek out personnel to get a drink! Also this made for residents area being too cramped. We never saw nor heard from management in the five days we were there which was not acceptable - other than the restaurant manager, no other interest in us a guests was initiated.
The wonderful location right on the sea and the hotel's design which resembled being on a ship - combined with friendly and efficient staff.
Splendid location - one of the few hotels along this coast that almost actually is situated in the water :-). Terraces are great, staff excellent (when we asked how far it was to the town they spontaneously offered a free shuttle service within 2 minutes!!). Great hotel!
The Driver with the glasses in the evenings (who's name eludes me) was very accomodating. Proper nice chap. Thnkyou. Oh yeah & the view
Convenient location Breakfast
Hotel was lovely, modern, clean, great views, most of staff were excellent. The drive up and down fm the car park was interesting ! Wish we had ordered a smaller hire car !
Owners and FEmale Staff were truely fantastic. Having a b&b ourselves it was great to see how others ran their businesses and they were great at it. We will highly recommend them ... even to our own travel agent.
The roms are very well taken care, clean and comfortable.some of the romms have very nice view to the sea.the staff is anxious to help and assist in any requirement. the bar in the room is not rich enough.
location, terrace and garden, view, breakfast bar, secure free parking rooms not very soundproof, we could hear the conversations in the next room.
the kind of the hotel ,quiet & peaceful, the location between sorrento to vico equenze + the nearby to other places - ravello, capri, positano+amalfi the noise from the main road
location - good scenery - safe car parking
nice room, internet access free of charge, clean, nice staff far away to next restaurant -- no restaurant in hotel
It's a very nice hotel. Excellent restaurant. It can be a little hard to reach without a vehicle. You end up using public transportation or the hotel shuttle; neither are overly convenient.
Excellent service,attentive to our needs
The grounds were pretty but were full of wedding guests We checked out after one night because there was a wedding reception which took over all of the hotel and grounds. We could not use the swimming pool, relax in the grounds or eat dinner there unless it was a few feet from the wedding reception where the noise was phenomenal. They would not allow us to eat anywhere else. Very few good restaurants nearby which made this very inconvenient. Noise did not stop until late. There was another wedding the following day so we checked out and had to find alternative accommodation. No reduction was offered for the inconvenience.
Had a very nice and large room with a big balcony. The hotel is very often used for weddings or other celebrations. The location of the hotel is rather noisy.
Especially front staff is very friendly and support full. And you can get the information of nearest ferry station to the Capri island. On the top of the roof, there is terrace where you can see the wide view of Napoli city. During my stay, I can see the fire works which was held as a wedding ceremony celebration. The place where breakfast is served is under the ground floor, so I could not enjoy the atmosphere of outside air, which disappointed me first. But you can bring the food outside where table and chairs are settled. Secondary quality of breakfast is not so great as for example hotel at the Firenze, it is just served toast and some hams, beacons, fruit and other.
Good location for visiting Pompeii; good value.
Beautiful luxury hotel. Staff were fantastic, very attentive and polite. Room was very spacious and clean with huge balcony overlooking the lovely gardens. Location was good for Pompeii (5-10 min drive). Situated in a residential location, so no bars/restarants within easy walk, however, very nice hotel restaurant, which seemed to open just for us, apparently their only guests that night.
The staff were very friendly and helpful. The hotel is a luxury hotel and very clean. We stayed at this hotel because of its location, i.e. close to family. The hotel appears to be set up as a function hotel catering for weddings as there main business with at least one wedding every day of our stay. For most of our stay we were the only guests.
Suite was big enough and had a jacuzzi Breakfast buffet: Not even good enough for a three star hotel, although they say the juices are fresh, none of them are, no selection of cheese only meat, hot chocolat milk on request seemed to be made with water and was undrinkable. Room: Main TV was in the sitting area, should have been in the bedroom instead, I missed showergel in the bathroom and the toilet didn't always flush as expected. Room service: poor, quality of the food was not what you'd expect from a gourmet hotel, one pasta was over cooked, the other pasta was under cooked. Almost an empty tray with no amneties like bread, salt, olive oil, so again very poor. No selection of wine on the RSmenu! Swimming pool not heated, ok middle east, unacceptable in Europe.
nice rooms swimming pool not heated
Restaurant was great, staff was great Bathroom and room small, couldn't sit straight on toilet no room for legs. Really uncomfortable.
Excellent facilities, beautiful views - wonderful staff! Nothing
Spectacular grounds overlooking the Bay of Napoli. Service was impeccable. Great location ... Only a few train stops away from Sorrento and 25 minute train ride to Pompeii.
Room view for Naples Bay was amazing, so was the swimming pool, the garden and hotel's entrace. Staff was very friendly and I've had the best lemon yoghurt of my life. Restaurant's menu very expensive. The breakfast was delicious, but with few options. For a 5 stars should include hot dishes in the morning menu.
The hotel is beautifully renovated, highly technological, rooms gorgeous with all great facilities no
Immaculately designed and decorated hotel, stunningly beautiful location, great room and bathroom It is a shame that a potentially fantastic hotel is let down by the performance of the head waiter and his staff. Maybe they need more training (not quite Manuel from Fawlty Towers but, at times, not far off). A full-length mirror in the room would have been useful.
The front desk staff were fantastic at helping organise sightseeing activities. The restaurant was really very very good We ordered room service one night and it was terrible. It was only sandwiches & my kids couldnt eat them. They were stale and not toasted enough. It was our only negative for the stay but for the price they charge you expect fresh sandwiches
The restaurant service needs a lot of work.
great pool , but freezing. nice quiet area .good place to relax the room is not 5* standard. Very hard pillows & bed.
Staff were very friendly and helpful and location was excellent to expore surrounding area in both directions. Breakfast