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That I made it there alive

Boarding is ridiculous. 30 minute wait in a bus, people boarding from both front and rear of the plane and then having to pass each other in the skinny aisleway to get to their seats.

Cheap, decent food, non-stop jfk to naples

Older plane, no entertainment, small seats

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

Good flight schedules to where I need to go in West Africa. On time generally. Leg room is average or better.

The Brussels/Lufthansa economy thinly padded seats are brutal. I was awoken to a sore behind over and over. You can feel the crosswise metal rod underneath. I sympathize with lack of catering options coming out of developing countries, but the economy meal for the red-eye return to Brussels was hard to swallow, too.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

It got cancelled

Can elled

Nothing stands out. I am overwhelmed by the mediocrity.

Nothing stands out. This was a commuter flight, which means no leg room, no space, and no frills.

Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

The boarding area staff were extremely helpful and immediately got me on an SAS flight to Heathrow to connect to a United Airlines flight to SFO. They also rushed my suitcase directly through to United.

That I didn't get a chance to actually fly on AirBerlin!

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

Based on the way that I wa treated, I am unable to find anything that I did like.

Unprofessional, lack of manners. Customer service for tap is awful.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.

N/A

Boarding was on time and the service was nice. The cabin crew were nice too.

Only saw crew when meal was distributed. Could not get much needed water unless I walked back to very end of plane where staff congregated. Call button did not seem to work. The 2 movie screens visible had very faded picture that could not be viewed . On a long flight these things mattered.

Some of the crew were very pleasant and helpful.

We had two flights booked. The first one was delayed for over 5 hours for 'technical' reasons. Once arriving at the airport, there was another one hour delay. Our return flight was basically deleted. There was no notification or attempt at remediation. We found out when we went to check in online. Numerous phone calls and redirections were required by US. The company did absolutely nothing to automatically reroute us. We live in Canada and are used to the terrible Air Canada treatments, but they pale in comparison to Meridiana. Do not fly with this company unless you want unreliable travel!

The seat was comfortable, good leg room for a person of my size (5' 8"), the entertainment was excellent.

Customer service was excellent

Delayed flight making it ease to miss your connecting flights..

Meridiana staff were having a strike that week and it was impossible to get reliable information about whether my flight would depart on time, be delayed, or be canceled. You couldn't even get through to an agent on the phone. So I canceled my ticket and booked another flight to Rome via AL Italia. Had to drive across the island (2 1/2) to depart from a different airport. Basically killed the last day of my vacation. Then when I called to get a refund on Meridiana, I was told I would have been eligible to get it but called too late. Even my flight from Rome to Olbia was delayed several hours, days before the strike even began. Didn't get to our rental until now 3am. In sum, Meridiana was terrible from start to finish. Totally unreliable.

One star is too much, I would give 0 stars.

I am absolutely beyond annoyed with Kayak and this airline. I was supposed to stay in Olbia in a hotel I paid for in full for 6 nights. I found out at nearly noon the day before I was to check out that my flight was Canceled. I had a very hard time understanding this, because the kayak ap said "flight on time", so the only way to be sure, and not be stranded at the airport was to call. You certainly don't make it easy to call, especially abroad. Luckily I was able to get to a computer and do an online chat with a representative who was then able to put me in touch w a representive over the phone. He then told me that I could change the flight to 2pm that day instead of 10.30am, which would not work for me as my flight from Rome to NY was at 2.45pm. With no other option, I had to cut my trip short and leave my hotel a night early. I lost a nights stay, which costed me $400, on top of having to pay for a hotel in Rome for a night. This is unacceptable, in fact, I think kayak or the airline should pay for the hotel's stay for the inconvenience. this whole experience was very frustrating and I am extremely unhappy. I was caused a lot of aggravation while on my vacation. I will never fly with Meridianna again, nor would I recommend this airline to anyone traveling in Europe. Please advise on how this will be rectified.