Hotel Xcaret Mexico

5 stars
9.0
Wonderful
based on 2114 reviews
2,114 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Wed 9/9
-
Thu 9/10
2 guests, 1 room
Deals from
$454
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room, bed type unknown
$454
Queen room, 2 queen beds
$740
Double room, 1 king bed
$827
31 more Hotel Xcaret Mexico deals
31 more Hotel Xcaret Mexico deals
Lobby
Other
Outdoors view
Pool
Building
Pool
Pool
Pool
Restaurant
Living room
Pool
Outdoors view
Pool
Lounge
Outdoors view
Restaurant
Lobby
Bar
Other
Pool
Outdoors view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Outdoors view
Outdoors view
Restaurant
Bedroom
Lobby
Other
Other
Other
Outdoors view
Outdoors view
Lounge
Bedroom
Other
Outdoors view
Other
Lobby
Bedroom
Other
Lobby
Other
Other
Restaurant
Spa
Restaurant
Spa
Other
Pool
Outdoors view
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants. Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.0
Wonderful
2114 reviews

Latest deals for Hotel Xcaret Mexico

Wed 9/9
-
Thu 9/10
Standard room, bed type unknown
$454
nightly with fees
Queen room, 2 queen beds
$740
nightly with fees
Double room, 1 king bed
$827
nightly with fees
Queen room, 2 queen beds
$838
nightly with fees
Double room, bed type unknown
$929
nightly with fees
Double room, bed type unknown
$1,040
nightly with fees
Standard room, bed type unknown
$1,168
nightly with fees
Superior room, bed type unknown
$1,171
nightly with fees
Superior room, bed type unknown
$1,228
nightly with fees
Standard room, bed type unknown
$1,304
nightly with fees
Standard room, bed type unknown
$1,711
nightly with fees
Deluxe room, bed type unknown
$1,717
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Snorkeling
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business center
  • Flat-screen TV

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Game room
  • Shopping
  • Pool table
  • Canoeing
  • Snorkeling

Services and conveniences

  • ATM on-site
  • Business center
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Outdoor

  • Balcony
  • Beach towels
  • Private beach
  • Garden

Pool and spa

  • Spa
  • Indoor pool
  • Water slide

General

  • Slippers
  • Interconnected room(s) available
  • Storage available

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Accessibility and suitability

  • Elevator
  • Hypoallergenic

Bathroom

  • Hairdryer
  • Bathrobe

Laundry

  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Bar/Lounge

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Free parking

Media and entertainment

  • Flat-screen TV

Fitness

  • Fitness classes

Reviews of Hotel Xcaret Mexico

9.0
Wonderful
2114 verified ratings
Wonderful
1652
Very good
160
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80

Summary of reviews

Guests say
Guests consistently praised the hotel's impressive amenities, beautiful grounds, and convenient access to parks and activities. Many found the location stunning and the variety of restaurants and pools to be highlights of their stay. However, there were frequent complaints about poor service, disorganization, and difficulties with reservations, especially for restaurants and activities. Some guests felt the experience did not match the high price, and issues with communication and logistics detracted from the overall experience. Despite these negatives, the amenities and setting were widely appreciated.
AI-Generated from customer reviews
Amenities10 out of 10
Location8.5 out of 10
Restaurant8 out of 10
Value for Price2 out of 10
Service0.5 out of 10
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Score by provider

All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.4 mi
  • Xcaret Archaeological Site0.4 mi
  • Xcaret Spa0.5 mi
  • Terminal marítima Punta Venado1.3 mi
  • Underwater Technical World2.2 mi
  • Playacar Golf Club2.6 mi
  • The Reef Marina2.7 mi
  • Aviario Xaman Ha3.2 mi
  • Terminal Marítima de Playa del Carmen3.6 mi
  • Albertos SCUBA3.8 mi
  • Parque 28 de julio4 mi
  • La Fe4.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
December
$1,043
$1,127
Cheapest month to stay with an average 13% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Xcaret Mexico

Which month has the cheapest rates at Hotel Xcaret Mexico?

The cheapest month to stay at Hotel Xcaret Mexico is September, with an average nightly rate of $929. The most expensive month is July at $1,397 per night.

What is the cheapest day to book Hotel Xcaret Mexico?

The cheapest day to book Hotel Xcaret Mexico is Monday, with an average nightly rate of $968. The most expensive day is Saturday at $1,200 per night.

How far in advance should you book Hotel Xcaret Mexico?

To get the best price at Hotel Xcaret Mexico, book around 1 week in advance. This could save you approximately 9% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Xcaret Mexico

  • If you’re after a cheap room at Hotel Xcaret Mexico, then you should consider staying during the low season. The cheapest deals can generally be found in February and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Xcaret Mexico, plan to stay on a Monday or Sunday. The most expensive day is usually Saturday.
  • The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was $875, while the most expensive was $1,367.
  • How long should you stay at Hotel Xcaret Mexico? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 3.8 miles from the center of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 12.9 miles from Cozumel Intl. Hotel Xcaret Mexico is 34.8 miles from Cancun.

  • Does Hotel Xcaret Mexico have a pool?

    Yes, Hotel Xcaret Mexico has a pool onsite.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
45% cheaper
A Paradise Of Luxury
0.18 mi$523+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only9.5 Excellent (50 reviews)0.54 miSnorkeling, Outdoor pool, Coffee machine$1,973+
5-star hotel
2% cheaperHotel Xcaret Arte - Adults Only9.1 Excellent (1,025 reviews)0.55 miPrivate beach, adults only, snorkeling$929+
2-star hotel
92% cheaperLa Hacienda Hotel, at Xcaret9.2 Excellent (235 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine$78+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
96% cheaperCasa Kaoba Hotel & Suites7.4 Good (1,224 reviews)1.52 miOutdoor pool, Restaurant, Bar/Lounge$39+
2-star hotel
92% cheaperLa Hacienda Hotel, at Xcaret9.2 Excellent (235 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine$78+
4-star hotel
87% cheaperTerasu Riviera Maya Hotel & Spa, en Xcaret9 Excellent (223 reviews)0.78 miOutdoor pool, Restaurant, Free Wi-Fi$121+
5-star hotel
73% cheaperIberostar Waves Tucán8.6 Excellent (480 reviews)1.96 miPrivate beach, snorkeling, Outdoor pool$260+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
29% cheaperPalmaia -The House of AiA9.6 Excellent (314 reviews)1.66 miPrivate beach, snorkeling, Outdoor pool$671+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only9.5 Excellent (50 reviews)0.54 miSnorkeling, Outdoor pool, Coffee machine$1,973+
2-star hotel
92% cheaperLa Hacienda Hotel, at Xcaret9.2 Excellent (235 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine$78+
5-star hotel
2% cheaperHotel Xcaret Arte - Adults Only9.1 Excellent (1,025 reviews)0.55 miPrivate beach, adults only, snorkeling$929+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.8
3.8 mi
Cozumel Intl
12.9 mi

Everything you need to know for your stay in Playa del Carmen