Riu Palace Riviera Maya All Inclusive
Top Beach Hotel

Avenida Xaman Ha Mza 9 And 10 Lot, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2280


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Overall guest ratings

8.7/10 Excellent
Based on 837 reviews
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Review highlights

  • 9.6
  • 9.2
  • 6.5
  • 4.9

Good to know

  • Friendly atmosphere
  • Clean hotel facilities
  • Friendly service
  • Professional service


    Show all


    With a stay at Riu Palace Riviera Maya All Inclusive in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Xcaret Eco Theme Park. This 4-star resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.


    Make yourself at home in one of the 400 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have jetted bathtubs and designer toiletries.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

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    • Babysitting or child care
    • Fitness center
    • Free Wi-Fi
    • Restaurant
    • Facilities for Disabled Guests
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 837 reviews
    • 9.6 "Wonderful beach."
    • 9.2 "Terrific location."
    • 9.0 "World class service."
    • 8.1 "Food is delicious."
    • 7.9 "Good breakfast."
    • 6.5 "Internet is average."
    • 4.9 "Rooms are not good."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 3.8 "Not very comfortable."
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    Overall Rating

    9.1 Excellent
    Based on 569 reviews
    • 9.4 "Wonderful beach."
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 7.9 "Tasty food."
      8.9 "89% loved the menu selection."
    • 7.0 "Good cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 6.9 "Vibe was decent."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      4.4 "56% thought it was too noisy."
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    Overall Rating

    9.0 Excellent
    Based on 267 reviews
    • 9.5 "Wonderful beach."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.1 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 8.1 "Food is delicious."
      8.9 "89% loved the menu selection."
    • 8.0 "Bar is amazing."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Golf Hotel
    Guests recommend this hotel for golfers.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Clean hotel facilities"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent Reviews


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