Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." -
7.7 "Good location."
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5.0 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." -
4.5 "Value below average."
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4.3 "Bad amenities."4.3 "57% thought the
building wasn't nice ." -
4.0 "Breakfast is below average."
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3.2 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ." -
1.8 "Quite uncomfortable."0.0 "100% thought it was
too noisy ."
Overall Rating
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9.4 "World class service."
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5.1 "Rooms are ok."
Overall Rating
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9.4 "World class service."
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7.4 "Good location."
Recent reviews
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- Negative
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4.4review from
I couldn't pay my bill in the normal way because there was no-one there to process it (9.45). I had to go to the bank and pay who I think was the cleaner, who couldn't give me a recipt. I left my card and asked them to send me a receipt and have received nothing yet.
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4.4review from
The girl at the reception was very nice with us and gave lots of detailed explanations about how to go to Bilbao and what to visit. The reception is closed from 14 to 17. Perhaps it's better to write it somewhere in the description of the hotel.
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4.4review from
I couldn't pay my bill in the normal way because there was no-one there to process it (9.45). I had to go to the bank and pay who I think was the cleaner, who couldn't give me a recipt. I left my card and asked them to send me a receipt and have received nothing yet.
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4.4review from
The girl at the reception was very nice with us and gave lots of detailed explanations about how to go to Bilbao and what to visit. The reception is closed from 14 to 17. Perhaps it's better to write it somewhere in the description of the hotel.