Basics
Pool and spa
Dining
Bathroom
Services and conveniences
General
Accessibility and suitability
Outdoor
Things to do
Parking and transportation
Media and entertainment
Bedroom
Health and safety
Laundry
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Trogon House and Forest Spa?
You can expect delicious and filling meals, with a variety of options for breakfast and dinner. Some guests have mentioned that the breakfast was exactly the same every morning, but the dinners were highly recommended.
How is the cleanliness and maintenance of the property at Trogon House and Forest Spa?
The property is beautifully decorated and well-equipped, but some guests have mentioned that maintenance is needed. Additionally, there were comments about open gaps in the walls and ceilings inviting mosquitoes and bugs.
What are the unique features of the location at Trogon House and Forest Spa?
The location is in the middle of the jungle, providing a secluded, tranquil, and peaceful experience surrounded by nature. Guests have also highlighted the stunning forest views and the sound of birds as standout features.
How is the customer service at Trogon House and Forest Spa?
The staff at Trogon House and Forest Spa are described as friendly, helpful, and very attentive. Some guests specifically mentioned the fantastic and attentive staff, while others highlighted the staff's professionalism and friendliness.
What are the amenities available at Trogon House and Forest Spa?
The property offers a range of amenities, including a spa, hot tub, outdoor pool, fitness center, and shared lounge/TV area. Guests have also mentioned the possibility to have dinner outside if the weather is good and the availability of a game room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the forest comes highly recommended.
Consider the Season
Some guests suggested visiting during the low season in September to avoid crowds and enjoy a more tranquil experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Tenikwa Wildlife Awareness Centre and Bramon Wine Estate, which are within walking distance.
Be Mindful of the Road
Be prepared for the narrow, dirt road leading to the property, especially if driving a larger vehicle. Some guests found this challenging.
Embrace the Forest Setting
Guests appreciated the unique experience of staying in the middle of the forest, surrounded by nature and wildlife. It's an ideal retreat for nature lovers.
Indulge in Spa Treatments
The spa received positive feedback, with guests praising the serene setting and the quality of treatments. Consider booking a spa experience during your stay.
Dine at the Hotel
Many guests enjoyed the food at the hotel, particularly the breakfast and dinner. Consider dining at the hotel for a convenient and delicious meal.
Pack Accordingly
Due to the forest location, be mindful of potential encounters with insects and wildlife. Bringing insect repellent and suitable clothing is advisable.
Consider Room Upgrades
Some guests mentioned receiving room upgrades upon arrival, enhancing their overall experience. Inquire about upgrade options during check-in.
Engage with the Staff
Numerous guests praised the friendly and helpful staff, particularly mentioning a staff member named "Wonderful." Engaging with the staff can enhance your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |