Palace Hotel - Poços de Caldas

The hotel offers a beautiful historical setting, amazing thermal pool, and a charming old building with stunning garden views.

Yes, the staff are friendly, proactive, and kind, providing great service and ambiance.

While the hotel has a charming old building and stunning garden views, some guests have mentioned that the cleanliness needs improvement and attention to detail from the staff could be better.

The hotel offers amazing meals, a very good and plentiful breakfast buffet, and a good selection of food, although some guests have mentioned that the breakfast has a lot of carbs and sweet pastries.

The high season is in January, and the low season is in May, offering guests the opportunity to enjoy the hotel's perfect location and the many cute shops surrounding the hotel building.

Several guests recommended choosing a room with a garden view for a stunning and relaxing experience.

The hotel's central location makes it easy to visit nearby attractions such as Palace Casino, Pedro Sanches Square, and Jose A Junqueira Park, all within walking distance.

Some guests mentioned that while the hotel is undergoing renovations, it's advisable to inquire about staying in one of the newly renovated rooms for a more modern experience.

If you have dietary restrictions, consider requesting special diet menus, as mentioned by guests who appreciated this option.

A few guests noted that noise from neighboring rooms or outside the hotel could be disruptive, so it may be helpful to inquire about quieter room options.

Many guests praised the hotel's thermal pool, recommending it as a relaxing and enjoyable feature.

If you're traveling by car, be aware that valet parking was mentioned as inefficient by some guests, so it may be worth exploring alternative parking arrangements.

While some guests praised the comfortable rooms, others highlighted the need for thorough cleaning and maintenance, so it's advisable to inquire about the room's condition before booking.

Guests appreciated the hotel's historical charm and unique architecture, making it a special place to stay.

Several guests experienced issues with the hotel's internet connection, so it's advisable to have a backup plan if reliable internet access is essential for your stay.