El Caracol

Guests have praised the good breakfast and friendly staff, and some have mentioned the very good breakfast and coffee shop.

Guests have described the hotel as very clean and cute, with some mentioning that it could have been cleaner and maintained better.

Some guests have found the beds to be noisy and hard, while others have described them as very comfortable with a great design.

The hotel is located near all town facilities but in a quiet place, providing a charming environment with a privilege of silence.

Guests have highlighted the extremely kind and helpful staff, with some mentioning the great staff and owners who are very nice and helpful.

Guests appreciated the convenience of having a kitchenette in their room, allowing for self-catering and meal preparation.

Some guests mentioned that rooms near the cafe or patio could be noisy, so it may be beneficial to request a quieter room if noise is a concern.

The hotel's cafe received positive feedback for its quality food and drinks, making it a convenient option for guests.

Several guests noted issues with the Wi-Fi, so it's advisable to inquire about the current status of the internet connection upon arrival.

Many guests praised the hotel's beautiful and unique decor, adding to the overall ambiance and experience.

The hotel's proximity to the Popayan Cathedral makes it a convenient base for exploring this popular landmark.

Guests appreciated the availability of laundry facilities, which can be convenient for those on longer trips.

Some guests found the double beds to be on the smaller side, so it may be worth considering room size options based on personal preferences.

Guests highlighted the helpfulness of the staff, particularly in providing local tips and travel advice, making it worthwhile to seek their recommendations.

The provision of filtered water for free was appreciated by environmentally conscious guests, aligning with the hotel's efforts to reduce plastic waste.