Hotel General Old Town Prague

The staff at Hotel General are known for being super friendly, kind, and professional. Guests have highlighted specific staff members like Daniel, Sensiya, Yana, Kate, Kristina, and the maids for their wonderful service and helpfulness.

Hotel General offers a variety of unique amenities, including a smoking balcony, a comfortable space for enjoying a cigarette, and a locked roof terrace that provides a perfect place to enjoy a glass of wine. Additionally, guests have praised the relaxing music throughout the hotel and the great chocolate welcome gift.

The hotel's location is very good, allowing guests to visit many places on foot. It's also close to public transportation, making it easy to explore the city. The hotel is in a great proximity to the historical center and the river, providing a convenient base for sightseeing.

Hotel General offers a really tasty and classy breakfast, with kind service and an amazing space to enjoy the start of the day. Guests have also praised the restaurant and bar, where food can be delivered to guest accommodations, and special diet menus are available upon request.

The hotel offers parking, but guests should be aware that it comes with a fee of 30 euros per day. Additionally, a 200 euro cash deposit may be required during check-in for potential damages.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests praised the staff for being friendly and willing to assist with various needs. Staff members like Daniel, Sensiya, Yana, Kate, and Kristina were specifically mentioned for their exceptional service.

The hotel is conveniently located near several attractions such as Petřín, Charles Bridge, and Klementinum, making it easy for guests to explore the city on foot.

While the hotel offers parking, some guests found it expensive and mentioned challenges with finding free parking nearby. It's advisable to explore alternative parking options in the area.

Guests appreciated the tasty and classy breakfast offered at the hotel. Staff members, especially Yana, were commended for their kind service during breakfast.

Some guests mentioned specific room-related issues such as malfunctioning air conditioning and unusual room decor. It may be beneficial to inquire about room specifics before booking.

The hotel requires a cash deposit upon check-in, which some guests found unexpected. It's advisable to be prepared for this requirement.

The hotel's proximity to the metro and tram lines makes it convenient for guests to explore the city. Guests also found it easy to walk to various attractions from the hotel.

Guests appreciated the spa, sauna, and massage services offered by the hotel, providing a relaxing experience during their stay.

While most staff members were praised for their friendliness and professionalism, a few guests mentioned language and communication challenges. It may be helpful to be patient and understanding in such situations.