the flight got cancelled - few hours before the departure time - no time to change
This a short easy flight. No food or drink but that was not an issue since we were only in the air for 35 minutes.
The meal tray was not usable it was completely uneven
My experience with Delta started with my luggage being found ripped open with items missing. The baggage office told me to bring the bag, and I wanted them to see how I found it. The agent refused, so I carried my bag into the office myself. The agent was nice enough to fix the zipper and gave me a red card with a number to call. I followed the steps; first one department, then the baggage department took over. This took more than two hours on the phone. The return flight was okay. The flight lead was checking her meals and then asked if we wanted anything before departure. However, throughout the flight, I had to ask for things because she was reading her book;which I have no issue with if she had been more attentive. At the end of the flight, the pilot appeared annoyed with the flight lead for not following his instructions regarding a meal he had requested; a chicken sandwichand said, "I asked for that for the flight." On the positive side, my work event in Vegas went well, and now I'm home relaxing.
Internet connectivity still seems to be touchy on these flights, making it difficult to rely on it for getting work done.
The ac must have died, it was way to hot on this flight. Boarding g was chaotic. The flight was delayed for boarding. Not a great experience.
Comfortable seats. Nice service online. Short flight, so not a lot of time to enjoy.
Awful. There was an unexpected delay of nearly three hours because there were not enough flight attendants. I understand this is likely due to FAA regulations; but in that case, Delta should coordinate with smaller airports such as RDU to have extra flight attendants on the ground and "on call". In addition, this was the second 2-hour+ delay to Boston on this route in one week.
It was strange that the flight attendant was so adamant about having phones turned to airplane mode that he was calling out names from networks shown and waiting until they were all gone. I've never experienced that before, and after already working through an hour+ delay, it felt tone deaf. I take dozens of flights per year and have never experienced anything similar.
The flight was done by SkyWest only WIFI no entertainment center are available on the CRJ
Everything was perfect. I would’ve liked better selections for entertainment, but I slept most of the time, so it wasn’t really an issue.
No crying babies the whole flight would be nice. Impossible to sleep. No free snacks , only the main meal
The crew was amazing. Our seats was not very clean and even that was not a full flight but our seats was right beside the WC which did not let us to have a moment of rest.
Excellent service, and came on time! Thank you for your dinner that was chicken with salat/, and 🍰 it was good quality food , the breakfast was very good with good cheese , butter,etc and the tea was very good quality. The space where I was seat was nice so I could stretch my legs. I dit not have the bread as I am in a keto died. Have great time everyone in Scandinavia airline.
You cancelled my flight and didn't arrange another. Sent no info except YOUR FLIGHT HAS BEEN CANCELLED. HERES WHAT TO DO NEXT. and the rest of the email was blank???
The first flight was delayed. We missed the second flight, which was rebooked 9 hours later. We missed all our arrangements for the first day of vacation.
Old plane, food not that great - lacked taste. Crew was nice but strict.
Mediocre. Maybe due to Economy light. Staff was great. Space shrunk, not for me, and definitely not for Vikings. Food was decent. Assistance lagging. There was a possibility to upgrade to Premium economy, however my bid was immediately classified as low and not even considered (though well over minimum bid). Thus I was no bleeding dry.
Basic flight. Great for something under two hours. Seats were a bit dated and uncomfortable
Excellent crew members, but my seat and food wasn’t the best
It was a good experience, unfortunately my checked baggages were come late and not arrived on time.
Very stressful to locate United Airline boarding area, delayed flight, changing boarding area again to another location with all tiredness 😩. But flying was fine.
Staff and flight attendants were very polite. Flight was smooth. My seat on the plane was a bit broken so it would not stay in upright position but it was fine for the most part.
Flight staff and all was fine. Food always sucks on planes so nothing new.
The flight crew were very helpful. The seats were very close together. There was barely room to sit without touching the person next to you.
I’m an EP on AA every year for more than a decade but this was a very pleasant and surprising experience. Clean and sizable plane for HOU to CHI. 5 row first class. And excellent food in first class the steak option was really good. Your flight attendants even better. Seat 5A
It was hot and not as comfortable as the flight to Chicago. Must have been a different plane that needs to be worked on or replaced.
My flight was delayed so bad i missed u it so i just said never mind
For my wife to be seated with our two children they put them in the last row on the plane where the seats don’t recline very much. The seats in front of them reclined fully which is basically in the lap of the last row which made it difficult to eat, move or watch the entertainment provided.
Due to late arrival flight we missed the connection. There's no way possible we could have made it through customs and made the flight to Prague given the time allowed. Even if there was no delay from MIA to FRA I question if we would have made the PRA flight.
The crew could deploy more customer focus and not frown when asked a question. I’m speaking of one lady in particular who raised a hand in my face for me to wait whe I tried to ask a question and never came back to me. Very unprofessional and rude.
They set someone on our assigned seats and we ended up finding seats for ourselves to ensure the family sits together.
Very efficient and excellent service. Nice amenities and beautiful plane. Elevated meals. Boarding could have been more organized. We missed our connecting flight due to EU entry but Lufthansa was extremely quick to rebook us.
Aircraft had fairly roomy seats on economy. Food was good (beef dinner).
Broken seat did not recline fully, broken footrest, no air vents, no electricity for charging devices, outlets for headphones or isb did not work. Rude crew. Horrible experience. Would never fly Lufthansa again
The Discover flight from TPA to FRA was exceptionally unprofessional and incompetent in organization. First the entertainment system was completely nonfunctional for the entire plane and no competent IT support to fix. Than they could not serve any coffee or tea because they ran out of water - reflecting the exceptionally incompetent management at Discovery and most embarrassing for Lufthansa and a German airline, more like a third world country. The food was mediocre at best and minimalistic for Discover, particularly with the much higher standards at Lufthansa.
Lufthansa staff was fantastic, but the airport was a mess. I was at this airport in the past and I have never experienced any problem, but this time it was nutty because of soccer tournament: UEFA 2024 championship
What food? What entertainment? The questionnaire does not make sense.
The transatlantic leg was on Discover Airlines. I’m 6’2” and the extra leg room seat was acceptable, the seat it self was moderately comfortable (slightly softer than a church pew). The food was a standard economy fare. Frankfurt to Prague leg was on Lufthansa the business class was as advertised 10 across the board.
It was only an hour flight, but at that, it was still late
Spent unnecessary hours on phone calls to resolve small error on one of the passengers name... It was extremely stressful and time consuming... Not great... Also all 4 members of the family: 2 parents/ 2 teenagers were allocated separate seats (even separate floors... Not great...
Comfortable seats, good service overall. The food could’ve been a little bit better. The boarding process was slightly chaotic and in fairness, not all of that is related to the performance of British Airways.
The chairs were a bit tight even though I had extra feet space…2nd plane didn’t have entertainment and even though they said there was free WiFi-I believe the free WiFi wasn’t accessible unless u had some account set up….which I didn’t figure out
As I remember my last BA flight - mediocre at best. Uncomfortable with poor and minimal food and drinks. Screen broke shortly into flight so didn’t have access to entertainment either.
They gave away my business class seat. No explanation and no apology. Told me I had to take the downgrade if I wanted to get to India. Then no WiFi for 10 hours. Just ridiculous. We should not work with this company at Deloitte. They don’t know how to run a business.
The crew was attentive . The boarding gate was assigned incorrectly. It was closed and no directions were provided. The alternative gate was "next door" but it was my guesswork, not proper communication from the airport/airline. The flight was delayed over 1 hour. I missed a train connection. The amount of food was very minimal on this flight.
It was fine, seats were entirely too small. I’m not a huge man, and my hips barely fit in the seat.
The port to insert the headphones was loose and had to hold it the entire time
The flight was delayed for more than 5 hours. It was a headache trying to wait for the plane after it got delayed over 4 times. Both Flights took were delayed for 4+ hours... After all the rebooking and navigating around the airport it was a complete hassle
The 2 hour flight from London to Prague didn't offer a meal or entertainment. It would be nice if they could offer something more besides a bag of pretzels, maybe a snack pack, and there's enough time for a movie or a couple of TV episodes, or even a nice magazine.
