Prague Car Rentals

Rental in Prague

Pros: The customer service agent was nice and cordial.

Cons: The vehicle was advertised as a Toyota Sienna (or similar). It ended up being a Renault Scenic which is way smaller than a Toyota Sienna. It was a straight drive which was manageable but the vehicle was barely large enough for 4 people with luggage. I feel like part of my money should be refunded.

Terrible and unfriendly service

Cons: We had to wait an hour to be attended. Only to be told we had to give an 800 euro deposit and that it had to be from the same card as the driver. Otherwise no car. As my wifes card didn't work, i had to use mine and as i didn't wish to drive , Ihad to pay another 35 euros for extra driver. Will not use again as the service is terrible and not very budget in the end.

'Repair rip

Pros: Nice enough car

Cons: Upon returning, they marked a nick smaller than a rice grain on our return sheet. They had to search for 5 plus minutes to find something and were on their hands and knees looking up super close to even see it. I even had trouble seeing it once he pointed it out. We were told they wouldn't charge for it, then got a $500 bill on our card for the repair. It was nothing I would have noticed when we took the car, and I am sure it was probably there when we got the car as we never had any issues on the road.

I did not get the car

Pros: Nothing to like here.

Cons: No service for my money. Plus trouble, had to quickly get myself a car from elsewhere. This due to unforeseen technical issues with my bank card. Don't know what was really wrong with it, there was high enough balance. Surprisingly big deposit though. Finding the Budget office was also very hard.

Never found the car rental counter

Pros: I never got to rent the car. I never found the car rental counter

Cons: Getting charged for a car I never used