Pick-up location | Prague |
---|---|
Car types | Compact, Compact station wagon, Economy, Economy station wagon, Intermediate, Intermediate SUV, Intermediate station wagon, Standard, Standard SUV |
Rental locations | 66 |
Airport locations | 30 |
Popular agencies | Thrifty, Sixt, Rent Plus, NU Car, GREEN MOTION |
Economy | $33/day |
Compact | $31/day |
Intermediate | $41/day |
Standard | $50/day |
Economy station wagon | $38/day |
Compact station wagon | $42/day |
Intermediate SUV | $46/day |
Intermediate station wagon | $55/day |
Standard SUV | $73/day |
5.9
Okay
102 reviewsCleanliness
9.3
Comfort
5.2
Pick-up/Drop-off
5.2
Value for money
6.6
2 locations in Prague
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Reviews
9.6 Excellent
Oct 2019
Pros:
Associated by counter at check in was very helpful and did all in his power to satisfied us.Cons:
Still did not receive email that we return a car and no paper document that successfully returned the car.10.0 Excellent
Oct 2019
Pros:
Yes very friendly.4.4 Okay
Sep 2019
Pros:
Car was in great shape and worked well.Cons:
I tried multiple times to contact both Kayak and budget to change the reservation and neither could help.8.8 Excellent
Sep 2019
Pros:
Clean and quike serviceCons:
1. I have invited audi and i got skoda. 2. It was very expensive in the end for somthing like skoda after i added the insurance10.0 Excellent
Sep 2019
Pros:
Quick pick up, quick drop offCons:
The pick up place looks a bit shady?9.6 Excellent
Sep 2019
Pros:
Easy process and low prices.Cons:
The car could have been cleaned since there was trash in the cup holders and console.NU Car
7.3
Good
6 reviewsCleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
8.0
Value for money
9.3
2 locations in Prague
3.0
Mediocre
4 reviewsCleanliness
10.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
7.0
2 locations in Prague
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8.0 Excellent
Jul 2016
Pros:
Nice clean car.Cons:
Location is hard to find - there are signs for all other rental companies around the station except for Sixt. Spent 30 minutes running around the station trying to find the office. There is no after-hours drop-off. I returned the car after 10PM and I had to come back next morning to drop off the keys.2.0 Mediocre
May 2022
4.0 Okay
May 2022
8.0 Excellent
Jul 2016
Pros:
Nice clean car.Cons:
Location is hard to find - there are signs for all other rental companies around the station except for Sixt. Spent 30 minutes running around the station trying to find the office. There is no after-hours drop-off. I returned the car after 10PM and I had to come back next morning to drop off the keys.2 locations in Prague
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10.0 Excellent
Sep 2019
Pros:
Price, service2.0 Mediocre
Aug 2019
Cons:
My flight was delayed so they gave my car away. However, instead of trying to be helpful, the lady told me that I need to go to another kiosk and rent a car elsewhere. Very rude and unprofessional.2.0 Mediocre
Aug 2019
Pros:
They did not have record whatsoever of my reservation. I was not able to rent and ended up paying a lot more with another agency.2.0 Mediocre
Aug 2018
Cons:
Reserved a car, called them to make sure they stay open late since our flight was landing after their business hours, they assured me they will (2 months before the flight). Then our flight got delayed, so I kept calling them all evening to let them know but no one answered the phone. When we finally got to the airport to pick up the car, the whole place was deserted. No car, no message, no place to go, three small kids in tow. Everyone should stay away from this place!!!!!!!10.0 Excellent
Jun 2018
Pros:
Luxurious, sporty, powerful, and comfortable. Good service at drop off and pick up.Cons:
Loved everything.7.6 Good
May 2018
Pros:
The customer service was friendly but I had to wait a long time to be seen at the desk. In the morning there was no signage saying ace so I had to ask around ( later in the day the signage was up)Cons:
I had reserved manual transmission but was given automatic2 locations in Prague
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5.6 Okay
Oct 2017
Pros:
The pick up location was good and the people were friendly.Cons:
We had reserved an SUV and when we picked up the car they said we had been upgraded. As it turns out we were downgraded to VW Golf. We were barely got our luggage in the trunk. The car was OK but not the type we had reserved. They said it had GPS at no charge. Then the car came and did not have GPS so they put in one, then tried to charge us when we checked in the car. I knew there was a drop off fee but then the "upgraded car" just happened to be a Hungarian registered car which we did not notice because we were trying to cram all the luggage in. We were dropping the car off in Hungary from Prague. 300 Euro drop off to take a car back for them. Not a good experience in Prague. I believe we were overcharged based on my original rental reservation which seems to be a common complaint in your other reviews. Kayak should make some adjustments.10.0 Excellent
Oct 2017
Pros:
Very easy and fast check-in10.0 Excellent
Jun 2017
Pros:
Friendly, helpful, fast service.5.6 Okay
Oct 2017
Pros:
The pick up location was good and the people were friendly.Cons:
We had reserved an SUV and when we picked up the car they said we had been upgraded. As it turns out we were downgraded to VW Golf. We were barely got our luggage in the trunk. The car was OK but not the type we had reserved. They said it had GPS at no charge. Then the car came and did not have GPS so they put in one, then tried to charge us when we checked in the car. I knew there was a drop off fee but then the "upgraded car" just happened to be a Hungarian registered car which we did not notice because we were trying to cram all the luggage in. We were dropping the car off in Hungary from Prague. 300 Euro drop off to take a car back for them. Not a good experience in Prague. I believe we were overcharged based on my original rental reservation which seems to be a common complaint in your other reviews. Kayak should make some adjustments.10.0 Excellent
Oct 2017
Pros:
Very easy and fast check-in10.0 Excellent
Jun 2017
Pros:
Friendly, helpful, fast service.2 locations in Prague
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2.0 Mediocre
Dec 2018
Pros:
I was angry. After waiting and calling and trying to solve the problem we gave up - no car, no logical explanation.Cons:
Read the previous comment.10.0 Excellent
Apr 2017
Pros:
Had a great customer service experience Agent was well versed in foreign travelers2.0 Mediocre
Jan 2017
Cons:
I showed up to the place and they could find my reservation, didn't rent the car.10.0 Excellent
Jan 2017
Pros:
Pick up was easy and fast (no line), got upgrade to next size and diesel. Return took about 2-3 min after three weeks of rental.2.0 Mediocre
Jan 2017
Pros:
We came from a flight to pick the car at 8:25 ( not at 8 as i asked. There were no car and thay said its my problem that i wanted to rent it with KAYAK company that made mistake and overbooked cars without check the Dollar company so they dident let us car/speak with the mannager or anything and sent us away, after 3 hours of waiting there and please ask to help us get a car we saw that someone bring backcar and after long conversations they let us the car . I couldent find your phone number or way of contact but i think kayak and dorral company dident behave in the standart way of international company and i dont trust or recommand anyone use this companyies again. I will be happy to hear from someone from your company about it please because we paid more, we lost lots of hours in the airport and the main thing- the trust of this companies and especially -you - Kayak that got our money!10.0 Excellent
Sep 2016
Pros:
We had to stay additional 3 days and they extended our rental at the same rate without any up charges!2 locations in Prague
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7.6 Good
Dec 2016
Pros:
I get an upgrade from a manual to an auto car. The car condition is very good and reliable.Cons:
the service could have been better, I have recently also rent a car in Slovakia and received a much better service with another provider. for comparison: I did not receive clear instruction on the location to return my car in Vienna and there wasn't a proper car-park to return the car, which of course i didn't know until i get there and have to make a detour with one passenger getting down to ask, where to drop the car. I have to drive up a curb which obviously is not clear to a new driver in town. All these could have been explained clearer at car-pick up (which compared to other rental company, they did explain clearly what to do, when dropping the car in another city). Please remember: we are new driver in town and need to know exactly all the small little details.7.6 Good
Dec 2016
Pros:
I get an upgrade from a manual to an auto car. The car condition is very good and reliable.Cons:
the service could have been better, I have recently also rent a car in Slovakia and received a much better service with another provider. for comparison: I did not receive clear instruction on the location to return my car in Vienna and there wasn't a proper car-park to return the car, which of course i didn't know until i get there and have to make a detour with one passenger getting down to ask, where to drop the car. I have to drive up a curb which obviously is not clear to a new driver in town. All these could have been explained clearer at car-pick up (which compared to other rental company, they did explain clearly what to do, when dropping the car in another city). Please remember: we are new driver in town and need to know exactly all the small little details.SURPRICE CAR RENTAL
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6 locations in Prague
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Sunnycars
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-
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5 locations in Prague
RENTIS
No score is available
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4 locations in Prague
Czechocar
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3 locations in Prague
3 locations in Prague
Europcar
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3 locations in Prague
from $57/dayLocations in Prague
Eliski Krasnohorske 9
+420 232 000 600
Elisky Krasnohorske 134 9
+420 725 777 621
Regus Europort Next Hotel Marriot
+420 725 777 621
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FLIZZR
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3 locations in Prague
Locations in Prague
Wenceslas Square 59
+420 222 324 995
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Alamo
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2 locations in Prague
from $59/dayLocations in Prague
Aviaticka 10
+420 777 219 692
Prague Main Train Station
+420 734 171 938
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Elite Rent A Car
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2 locations in Prague
Locations in Prague
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Global Rent A Car
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2 locations in Prague
from $33/dayLocations in Prague
Aviatická, Praha 6
+420 468 006 000
Narodni obrany 824-35, 160 00 Praha 6-Dejvice
+420 604 799 076
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GREEN MOTION
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2 locations in Prague
from $38/dayLocations in Prague
Prague Airport
00 420 725 293 523
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keddy by Europcar
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2 locations in Prague
Locations in Prague
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National
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2 locations in Prague
from $57/dayLocations in Prague
Aviaticka 10
+420 777 219 692
Prague Main Train Station
+420 734 171 938
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Rent Plus
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2 locations in Prague
from $28/dayLocations in Prague
Parking building C, Aviatická 1082/10
+420 603 332 233
Revolucni street 1044/23
+420 603 442 244
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Thrifty
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2 locations in Prague
from $38/dayLocations in Prague
Aviaticka 1082/10
+420 225 345 021
Evropska 15 Prage 6
+420 225 345 041
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YourRent
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2 locations in Prague
Locations in Prague
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AutoEurope
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One location in Prague
Locations in Prague
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Car2Move
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One location in Prague
Locations in Prague
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CarWiz
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One location in Prague
from $28/dayLocations in Prague
Aviatická 1092/8, Praha 6-Ruzyně
+420 725 293 521
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Firefly
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One location in Prague
Locations in Prague
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International
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One location in Prague
Locations in Prague
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Right Cars
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One location in Prague
from $42/dayLocations in Prague
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SAAS
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One location in Prague
Locations in Prague
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