Guest reviews
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All Reviews
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Solo
Overall Rating
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8.8 "Location is great."7.4 "
Great parking , according to 74%." 9.7 "Near to public transport , according to 97%." 8.8 "88%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Good access to the airport , said 100%." -
7.2 "Good service."8.1 "81% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." -
6.2 "Breakfast is mediocre."
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6.2 "Internet is average."5.5 "55% thought the
wifi quality was ok ." 6.9 "69% thought it wasadequately priced ." -
5.9 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." 5.3 "Only 53% saidrooms were big enough ." 5.8 "58% thought theminibar was ok ." -
5.2 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
5.1 "Average amenities."5.1 "51% thought the
building was acceptable ." 6.4 "For only 64%, thefacilities were new enough ."
Overall Rating
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8.3 "Location is great."7.3 "
Great parking , according to 73%." 9.6 "Near to public transport , according to 96%." 7.4 "74% thoughtparking was inexpensive ." -
7.1 "Good service."8.2 "82% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." -
6.4 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 5.1 "For only 51%, thenoise level was all right ." -
6.2 "Breakfast is mediocre."
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5.9 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." 5.5 "Only 55% saidrooms were big enough ." -
5.9 "Internet is average."
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5.1 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
4.7 "Bad amenities."4.7 "53% thought the
building wasn't nice ."
Overall Rating
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8.6 "Location is great."7.1 "
Great parking , according to 71%." -
6.6 "Average comfort."5.5 "Only 55% said
rooms were big enough ." -
6.6 "Service is ok."6.0 "60% said the
reception staff was ok ." -
6.0 "Internet is average."5.3 "53% thought the
wifi quality was ok ." -
5.5 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." 6.7 "67% thought thekitchenette was ok ." -
5.0 "Average cleanliness."5.0 "Only 50% said
rooms were clean enough ." -
4.9 "Bad amenities."4.9 "51% thought the
building wasn't nice ."
Overall Rating
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8.8 "Location is great."
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7.4 "Tasty food."
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6.4 "Service is ok."
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6.1 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." -
5.4 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
5.4 "Average amenities."5.4 "54% thought the
building was acceptable ."
Overall Rating
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8.7 "Location is great."7.5 "
Great parking , according to 75%." -
7.1 "High value."
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7.0 "Tasty food."
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7.0 "Good service."8.0 "80% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
6.5 "Average comfort."5.3 "Only 53% said
rooms were big enough ." 6.1 "For only 61%, thenoise level was all right ." -
6.3 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." 5.3 "Only 53% saidrooms were big enough ." -
5.9 "Internet is average."6.5 "65% thought it was
adequately priced ." -
5.2 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
4.8 "Bad amenities."4.8 "52% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Very large room and clean. Only stayed for one night, the restaurant food is excellent altough a bit pricey (anyway for european!) as it is in Australia.
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6.3review from
Cooking facilities in room is comprehensive. Nice spacious setting Bed is too soft for me. Could not sleep well
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4.3review from
pool was great and the room was anice set up/ design Half the staff couldn't speak/understand english, rooms were never fully clean - always missing toilet paper/ beds not done/ clean tea towel/ dishwash liquid etc. bus arranged to take us to melb cup never arrived.
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8.0review from
Good facilities such as free Parking lot and beautiful inner designs.
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7.3review from
It was clean, comfortable & had great views from our room & kitchen facilities were in the apartment if you wanted them, but we ate at JD's in the adjoining part of the hotel & the food was good. Our trip was mainly for shopping & sight seeing around Melbourne, & while we enjoyed our stay, the hotel was quite a distance from the CBD. It's also a 15 min walk to Preston market which we would've missed if stayed in the city. Taxis cost on average $25 one way & the train station was just under 10 mins walk & took around 30 mins to get into CBD. I recommend the burgundy & cream trams for a free sight seeing tour of the city as it gives you a commentary as you pass each of the sights & is a great way to get around quickly. The only down side to our stay was that our apartment was floor to ceiling glass & as the weather wasn't good, our room was cold & the heater didn't work. But housekeeping gave us 2 heaters to plug in within an hour of asking & we left them on all the time to keep the room at a good temperature.
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6.3review from
Very happy with the view I complained thet there was a lot of noise coming from above apartment it was attended to but it happended again the next night, i was not impressed and did not get good sleep for 2 nights
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5.2review from
Clean Good restaurants/ Swiming pool/ PPlay area/ Huge parking & other facilities. Location could be better. Away from Water line/ Public transports/ Restaurants/ Shoppings & cbd. Window view from room was obstructed by its own walls.
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8.0review from
Breakfast was included in the room rate and the buffet breakfast was first class. Lack of undercover, secure parking could be a problem although I did not experience any problems.
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7.0review from
Cleanliness and renovated facilities - Reception could be better. I think at least there should be someone to offer helping with the baggage or taking the car to parking. Also I think the definition of a 2 bedroom apartment is a bit deceptive. Given that on your list of room you offer twin and 2 bed rooms, one would imagine that 2 bedroom apartment is really 2 separate bedrooms (that is what happened for me)
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7.6review from
The staff was extremely helpful, amazing, and made my stay incredible
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7.3review from
It was clean, comfortable & had great views from our room & kitchen facilities were in the apartment if you wanted them, but we ate at JD's in the adjoining part of the hotel & the food was good. Our trip was mainly for shopping & sight seeing around Melbourne, & while we enjoyed our stay, the hotel was quite a distance from the CBD. It's also a 15 min walk to Preston market which we would've missed if stayed in the city. Taxis cost on average $25 one way & the train station was just under 10 mins walk & took around 30 mins to get into CBD. I recommend the burgundy & cream trams for a free sight seeing tour of the city as it gives you a commentary as you pass each of the sights & is a great way to get around quickly. The only down side to our stay was that our apartment was floor to ceiling glass & as the weather wasn't good, our room was cold & the heater didn't work. But housekeeping gave us 2 heaters to plug in within an hour of asking & we left them on all the time to keep the room at a good temperature.
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7.0review from
Cleanliness and renovated facilities - Reception could be better. I think at least there should be someone to offer helping with the baggage or taking the car to parking. Also I think the definition of a 2 bedroom apartment is a bit deceptive. Given that on your list of room you offer twin and 2 bed rooms, one would imagine that 2 bedroom apartment is really 2 separate bedrooms (that is what happened for me)
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7.6review from
The staff was extremely helpful, amazing, and made my stay incredible
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6.0review from
Very large room and clean. Only stayed for one night, the restaurant food is excellent altough a bit pricey (anyway for european!) as it is in Australia.
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6.3review from
Cooking facilities in room is comprehensive. Nice spacious setting Bed is too soft for me. Could not sleep well
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4.3review from
pool was great and the room was anice set up/ design Half the staff couldn't speak/understand english, rooms were never fully clean - always missing toilet paper/ beds not done/ clean tea towel/ dishwash liquid etc. bus arranged to take us to melb cup never arrived.
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6.3review from
Very happy with the view I complained thet there was a lot of noise coming from above apartment it was attended to but it happended again the next night, i was not impressed and did not get good sleep for 2 nights
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5.2review from
Clean Good restaurants/ Swiming pool/ PPlay area/ Huge parking & other facilities. Location could be better. Away from Water line/ Public transports/ Restaurants/ Shoppings & cbd. Window view from room was obstructed by its own walls.
