Services and conveniences
Pool and spa
Accessibility and suitability
Dining
Bathroom
Outdoor
Things to do
General
Health and safety
Family friendly
Basics
Parking and transportation
Media and entertainment
Workspace
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a spa and wellness center, outdoor pool, beachfront location, and a casino on the property.
What practical information should I know about parking at the hotel?
The hotel provides parking for guests, ensuring convenience for those traveling with their own vehicles.
When is the best time to visit the hotel?
The high season at the hotel is in March, offering an ideal time to experience the luxurious facilities and beautiful location.
What can I expect from the hotel's food quality?
Guests can enjoy a variety of dining options, including a restaurant, bar/lounge, coffee machine, and upscale steakhouse, offering a range of culinary experiences.
How is the cleanliness and customer service at the hotel?
The hotel offers modern and well-maintained facilities, with attentive staff providing friendly service. However, some guests have mentioned the need for improved customer service training and late-night security presence.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or ocean comes highly recommended.
Consider Low Season for Better Rates
Visiting in the low season, particularly in October, could result in better rates and fewer crowds, as mentioned by some guests.
Explore Nearby Attractions
The hotel's proximity to various attractions like Grace Bay Beach, The Regent Village Shopping Mall, and Salt Mills Plaza makes it convenient for guests to explore the area.
Be Mindful of Service Feedback
Some guests highlighted instances of poor service, particularly at the pool towel service and front desk. Being aware of this feedback may help manage expectations.
Check for Special Offers
Some guests suggested checking for special offers or packages to make the most of the hotel's amenities and services.
Consider Dining Options Outside the Hotel
While the hotel's restaurants received mixed reviews, guests recommended exploring nearby restaurants for dining options.
Inquire About Security Measures
Some guests expressed concerns about the lack of visible security during late night/overnight hours. It may be helpful to inquire about the hotel's security measures for peace of mind.
Request Information About Amenities
Some guests mentioned that they were not informed about all the amenities available, such as kids under 4 eating free. It could be beneficial to inquire about all available amenities upon check-in.
Be Prepared for High Dining Costs
Several guests mentioned that the on-site dining was expensive, with breakfast priced at $55 per person. Being prepared for high dining costs could help manage expectations.
Consider Off-Peak Times for a Quieter Experience
Some guests noted that the hotel can cater to large groups for corporate events, potentially affecting the atmosphere. Considering off-peak times may provide a quieter and more relaxed experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $1,112 |
Average price (weekend night) | $1,095 |
Value for money | 8.0 |
|---|---|
Distance to city center | 7.3 mi |
Nearest Airport | Providenciales |
Distance to airport | 6.5 mi |