Hotel Elena

Calle 2 Norte 608 Centro, 72000 Puebla City, Puebla, Mexico
+52 222 242 5620

Cheapest
rate per night

8.5

Excellent
based on 1,075 reviews
Hotel Elena - Puebla City, Puebla, Mexico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Booking.com $32
Priceline $36
Expedia $41
Booking.com
Priceline
Expedia

Good to know

Value for money

8.4

Distance to city center

0.4 mi

Location rating

9.2

Rooms

Check-in
Check-out

Standard Rooms

$35+

Bed type
Provider
Nightly
Unknown
$35 per night
Unknown
$36 per night

Deluxe Rooms

$44+

Bed type
Provider
Nightly
Unknown
$44 per night

Reviews

Pros

Cons

Traveler rating

48
30
3
3
0

Time of year

Traveler type

Show reviews that mention

+
bed was comfortable in 2 reviews
blocks from the zocalo in 2 reviews
clean and nice in 3 reviews
coffee drinker in 1 review
friendly and helpful in 5 reviews
friendly staff in 37 reviews
good breakfast in 35 reviews
great location in 46 reviews
heart of the city in 12 reviews
jam juice in 2 reviews
nice hotel in 26 reviews
piece of bread in 14 reviews
puebla in 7 reviews
room was very small in 55 reviews
street are very noisy in 4 reviews
  • Good
    Mar 2020
    7.1

    Great location, parking is included, staff was helpful and friendly.

    Rooms are TINY, most having no window to the outside. Our room had one to the courtyard; our friends had a tiny window to a stairway. Claustrophobic.

  • Excellent
    Mar 2020
    9.6

    Great time in Puebla! Staffs in this hotel are very nice and helpful! Thank u all! Mark

    Fan in the bathroom is not working well , so I think it may need be replaced.

  • Good
    Feb 2020
    8.0

    The hotel was very clean and well located, minutes from the zocalo and the interesting streets of this city! My room was very tiny but it was bright and had its own little deck and there was a lovely outside sitting room just off my room.

    My main criticism would be the breakfast. Very poor quality and tepid coffee! After the first morning, I did not bother. I wish someone had spoken English but there were not so many English tourists in the city.

  • Excellent
    Feb 2020
    9.6

    Good location, clean and comfortable.

    We had a room at the front side of the hotel and it was a bit noisy from the street. Also, breakfast is only a bit of fruit and not tasty buns, I’d expect a bit more from a “4 star hotel”.

  • Excellent
    Feb 2020
    9.0

    Great location.Very helpful staff.

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About

Overview

A stay at HOTEL ELENA places you in the heart of Puebla, within a 10-minute walk of Puebla Cathedral and Zocalo Square. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 1,075 reviews

8.6

Cleanliness

8.2

Comfort

8.5

Staff

8.4

Value for money

Check in

2:00 PM

Check out

1:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Concierge service
Laundry facilities
No smoking
Restaurant
Hairdryer
Cable or satellite TV
24hr front desk
Free parking
Storage available
Terrace/Patio
Linens
Towels
Additional toilet
Body soap
Bottle of water
Children's television networks
City view
Conditioner
Desk
Entire unit located on ground floor
Entire unit wheelchair accessible
Family rooms
Fan
Flat-screen TV
Free toiletries
Hardwood or parquet floors
Key access
Landmark view
Laptop safe
Non-feather pillow
Pants press
Parking garage
Private bathroom
Private check-in/check-out
Quiet street view
Safety deposit box
Secured parking
Shampoo
Shower
Smoke alarm
Snack bar
Socket near the bed
Telephone
Toilet
Toilet paper
Towels/sheets (extra fee)
Trash cans
TV
Upper floors accessible by stairs
Valet parking
Wardrobe or closet
Wi-Fi available in all areas
Grocery deliveries
Tour desk
Ticket service
Laundry service
Express check out
Complimentary breakfast
Safe
Pets not allowed
Free valet parking
Rooftop
Room service

FAQs when booking at Hotel Elena

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Photos

All Photos (1)
Bedroom (1)

Location

Most Popular Landmarks

  • Street of Candies 189 yd
  • Zócalo de Puebla 248 yd
  • Capilla del Rosario 291 yd
  • Catedral de Puebla 329 yd
  • Mercado el Parian 417 yd
  • Artist Quarter 0.3 mi

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