Good to know
Value for money
Distance to city center
|"Staff very friendly and helpful"||(in 4 reviews)|
|"perfect Location and Kind staff"||(in 18 reviews)|
|"Charming hotel, great location, very nice staff."||(in 18 reviews)|
|"very poor breakfast."||(in 9 reviews)|
|"The room had a funky smell."||(in 14 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 2 reviews|
|blocks from the zocalo||in 2 reviews|
|clean and nice||in 3 reviews|
|coffee drinker||in 1 review|
|friendly and helpful||in 5 reviews|
|friendly staff||in 37 reviews|
|good breakfast||in 35 reviews|
|great location||in 46 reviews|
|heart of the city||in 12 reviews|
|jam juice||in 2 reviews|
|nice hotel||in 26 reviews|
|piece of bread||in 14 reviews|
|puebla||in 7 reviews|
|room was very small||in 55 reviews|
|street are very noisy||in 4 reviews|
Great location, parking is included, staff was helpful and friendly.
Rooms are TINY, most having no window to the outside. Our room had one to the courtyard; our friends had a tiny window to a stairway. Claustrophobic.
Great time in Puebla! Staffs in this hotel are very nice and helpful! Thank u all! Mark
Fan in the bathroom is not working well , so I think it may need be replaced.
The hotel was very clean and well located, minutes from the zocalo and the interesting streets of this city! My room was very tiny but it was bright and had its own little deck and there was a lovely outside sitting room just off my room.
My main criticism would be the breakfast. Very poor quality and tepid coffee! After the first morning, I did not bother. I wish someone had spoken English but there were not so many English tourists in the city.
Good location, clean and comfortable.
We had a room at the front side of the hotel and it was a bit noisy from the street. Also, breakfast is only a bit of fruit and not tasty buns, I’d expect a bit more from a “4 star hotel”.
Great location.Very helpful staff.
A stay at HOTEL ELENA places you in the heart of Puebla, within a 10-minute walk of Puebla Cathedral and Zocalo Square. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
based on 1,075 reviews
Value for money
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Reviews about Hotel Elena
Most Popular Landmarks
- Street of Candies 189 yd
- Zócalo de Puebla 248 yd
- Capilla del Rosario 291 yd
- Catedral de Puebla 329 yd
- Mercado el Parian 417 yd
- Artist Quarter 0.3 mi