Hotel Elena
Calle 2 Norte 608 Centro, 72000 Puebla City, Puebla, Mexico
+52 222 242 5620
Cheapest
rate per night
8.5
Excellent
based on 1,075 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | $32 |
| Priceline | $36 |
| Expedia | $41 |
Good to know
Value for money |
8.4 |
|---|---|
Distance to city center |
0.4 mi |
Location rating |
9.2 |
Rooms
Standard Rooms
$35+
Bed type
Provider
Nightly
Unknown
$35
per night
Unknown
$36
per night
Deluxe Rooms
$44+
Bed type
Provider
Nightly
Unknown
$44
per night
Reviews
Pros
| "Staff very friendly and helpful" | (in 4 reviews) |
|---|---|
| "perfect Location and Kind staff" | (in 18 reviews) |
| "Charming hotel, great location, very nice staff." | (in 18 reviews) |
Cons
| "very poor breakfast." | (in 9 reviews) |
|---|---|
| "The room had a funky smell." | (in 14 reviews) |
Traveler rating
48
30
3
3
0
Time of year
Traveler type
Show reviews that mention
+
| bed was comfortable | in 2 reviews |
|---|---|
| blocks from the zocalo | in 2 reviews |
| clean and nice | in 3 reviews |
| coffee drinker | in 1 review |
| friendly and helpful | in 5 reviews |
| friendly staff | in 37 reviews |
| good breakfast | in 35 reviews |
| great location | in 46 reviews |
| heart of the city | in 12 reviews |
| jam juice | in 2 reviews |
| nice hotel | in 26 reviews |
| piece of bread | in 14 reviews |
| puebla | in 7 reviews |
| room was very small | in 55 reviews |
| street are very noisy | in 4 reviews |
-
GoodMar 20207.1
Great location, parking is included, staff was helpful and friendly.
Rooms are TINY, most having no window to the outside. Our room had one to the courtyard; our friends had a tiny window to a stairway. Claustrophobic.
-
ExcellentMar 20209.6
Great time in Puebla! Staffs in this hotel are very nice and helpful! Thank u all! Mark
Fan in the bathroom is not working well , so I think it may need be replaced.
-
GoodFeb 20208.0
The hotel was very clean and well located, minutes from the zocalo and the interesting streets of this city! My room was very tiny but it was bright and had its own little deck and there was a lovely outside sitting room just off my room.
My main criticism would be the breakfast. Very poor quality and tepid coffee! After the first morning, I did not bother. I wish someone had spoken English but there were not so many English tourists in the city.
-
ExcellentFeb 20209.6
Good location, clean and comfortable.
We had a room at the front side of the hotel and it was a bit noisy from the street. Also, breakfast is only a bit of fruit and not tasty buns, I’d expect a bit more from a “4 star hotel”.
-
ExcellentFeb 20209.0
Great location.Very helpful staff.
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About
Overview
A stay at HOTEL ELENA places you in the heart of Puebla, within a 10-minute walk of Puebla Cathedral and Zocalo Square. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Hotels.com
Features
8.5 Excellent
based on 1,075 reviews
8.6
Cleanliness
8.2
Comfort
8.5
Staff
8.4
Value for money
Check in |
2:00 PM |
Check out |
1:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Internet
Concierge service
Laundry facilities
No smoking
Restaurant
Hairdryer
Cable or satellite TV
24hr front desk
Free parking
Storage available
Terrace/Patio
Linens
Towels
Additional toilet
Body soap
Bottle of water
Children's television networks
City view
Conditioner
Desk
Entire unit located on ground floor
Entire unit wheelchair accessible
Family rooms
Fan
Flat-screen TV
Free toiletries
Hardwood or parquet floors
Key access
Landmark view
Laptop safe
Non-feather pillow
Pants press
Parking garage
Private bathroom
Private check-in/check-out
Quiet street view
Safety deposit box
Secured parking
Shampoo
Shower
Smoke alarm
Snack bar
Socket near the bed
Telephone
Toilet
Toilet paper
Towels/sheets (extra fee)
Trash cans
TV
Upper floors accessible by stairs
Valet parking
Wardrobe or closet
Wi-Fi available in all areas
Grocery deliveries
Tour desk
Ticket service
Laundry service
Express check out
Complimentary breakfast
Safe
Pets not allowed
Free valet parking
Rooftop
Room service
FAQs when booking at Hotel Elena
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Photos
All Photos
01 of 01
Reviews about Hotel Elena
“Great location, parking is included, staff was helpful and friendly.”
“Great time in Puebla! Staffs in this hotel are very nice and helpful! Thank u all! Mark”
“The hotel was very clean and well located, minutes from the zocalo and the interesting streets of this city! My room was very tiny but it was bright and had its own little deck and there was a lovely outside sitting room just off my room.”
“Good location, clean and comfortable.”
“Great location.Very helpful staff.”
Location
Most Popular Landmarks
- Street of Candies 189 yd
- Zócalo de Puebla 248 yd
- Capilla del Rosario 291 yd
- Catedral de Puebla 329 yd
- Mercado el Parian 417 yd
- Artist Quarter 0.3 mi
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