Basics
Services and conveniences
General
Bathroom
Accessibility and suitability
Dining
Media and entertainment
Laundry
Parking and transportation
Bedroom
Workspace
Outdoor
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Hotel Elena is simple, typically consisting of a small pastry, fruit, and coffee. While basic, the staff are accommodating and strive to meet special requests.
Is parking available at Hotel Elena?
Yes, Hotel Elena offers free parking, although it is not located on-site. Guests have found the parking arrangement to work well for their needs.
How is the cleanliness of the hotel rooms at Hotel Elena?
Guests have reported mixed experiences with room cleanliness at Hotel Elena. While some found the rooms to be quaint and clean, others encountered issues such as dirty sheets and unclean bathrooms.
What are the best times to visit Hotel Elena?
The high season at Hotel Elena is in September, while the low season is in October. Visitors may want to consider these factors when planning their stay.
How is the staff at Hotel Elena?
The staff at Hotel Elena are generally described as friendly, helpful, and accommodating. However, some guests have mentioned slow service and apathetic behavior from the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Top Floor
Guests recommend choosing a room on the top floor for a quieter and more pleasant experience.
Consider Noise Levels
Some rooms may be affected by noise from nearby bars or internal sources, so guests sensitive to noise should take this into account when selecting a room.
Check Room Amenities
Ensure that the room includes essential amenities such as a working air conditioning system, comfortable pillows, and proper ventilation, as some guests reported issues with these.
Bring Earplugs and a Face Mask
Due to potential noise and light from internal hallways, guests may benefit from bringing earplugs and a face mask for better sleep quality.
Verify Internet Reliability
The hotel's internet connection may be slow and intermittent, particularly in the late afternoon and evening, so guests reliant on a stable connection should verify this before booking.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as the Zócalo de Puebla, Capilla del Rosario, and the Artist Quarter.
Be Mindful of Room Size
Some guests found the rooms to be tight, so those who prefer more space should consider this aspect when booking.
Check for Balcony Access
Rooms with a balcony offer a private space with views of the surrounding area, providing an added element of enjoyment during the stay.
Consider Parking Arrangements
While the hotel offers free parking, it is not on-site, so guests should factor in this arrangement when planning their arrival and departure.
Verify Breakfast Inclusions
The hotel provides a simple breakfast, so guests with specific dietary preferences or larger appetites may want to plan accordingly.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | March |
Average price (weeknight) | $43 |