Pros (+) Servicio la gente que trabaja en el hotel es muy amable.
Cons (-) NA
5 stars
Banyan Tree Puebla
10 Norte #1402, Col. Barrio Del Alto, 72000 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 122 2300Photos of Banyan Tree Puebla
Overview
CRADLE OF TRADITIONS Nestled in the heart of one of Mexico's most enchanting colonial cities, Banyan Tree Puebla is an idyllic destination for travellers seeking a genuine immersion into the region's rich tapestry of culture, history, and culinary wonders. Our 78 guestrooms and luxury suites, set in a historic 19th-century building, seamlessly blend the allure of vintage craftsmanship with the luxuries of modern living.
Latest deals for Banyan Tree Puebla
Amenities at Banyan Tree Puebla
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Dining
- Grocery deliveries
- Minibar
- Packed lunches
- Fruits
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Bottle of water
- Chapel/shrine
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
- Private entrance
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Outdoor pool
- Pool with a view
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
- Garden
Things to do
- Board games/puzzles
- Golf
- Cooking classes
- Beauty salon
General
- Seating area
- Telephone
- City view
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Clothes rack
Fitness
- Fitness center
Reviews of Banyan Tree Puebla
8.9
Very good
350 verified ratings
Wonderful
255
Very good
52
Good
18
Okay
7
Fair
7
Mediocre
7
Poor
4
Summary of reviews
Guests say
Guests loved the hotel's location and exceptional service, highlighting the beautiful atmosphere and amenities. However, there were concerns about cleanliness in some areas and value for price, with a few guests feeling that the cost did not match their expectations.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
115 reviews
10 out of 10
2 reviews
All reviews
Pros (+) The hotel is new and stylish. An old building converted into a hotel where they thought of every detail. Great breakfast. Two excellent restaurants and two bars. An excellent spa. Perfect service. We enjoyed every moment
Cons (-) Every thing was perfect
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities such as daily housekeeping, physical distancing in dining areas, a spa and wellness center, and a rooftop pool with a view of Puebla.
Is parking available at the hotel?
Yes, the hotel offers parking with valet service and accessible parking for guests' convenience.
How is the food quality at the hotel?
Guests have praised the food quality, especially the amazing breakfast and the option for special diet menus. However, some guests have mentioned that the restaurant prices may not align with the food quality.
What can guests expect in terms of cleanliness?
The hotel ensures high standards of cleanliness with daily housekeeping, disinfection of high-touch surfaces, and the use of effective cleaning chemicals. However, some guests have mentioned specific concerns about the maintenance of showers and the cleanliness of sheets and towels.
When is the best time to visit the hotel?
The high season is in December, offering a great opportunity to experience the hotel's beautiful architecture and decoration. However, guests may also consider visiting during the low season in May for a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the city for a spectacular view of Puebla and its beautiful sunset.
Consider Noise Levels
Some guests noted that rooms facing the street could be noisy due to nearby traffic, suggesting that light sleepers may prefer rooms away from the street.
Explore Nearby Attractions
The hotel's proximity to the Zócalo de Puebla and various museums and markets makes it convenient for guests to explore the city's cultural and historic sites.
Take Advantage of the Rooftop
Guests enjoyed the rooftop pool and terrace, recommending it as a great spot to relax, enjoy the sunset, and take in panoramic views of Puebla.
Be Mindful of Noise from Facilities
Some guests staying on lower floors mentioned noise from the rooftop pool area and restaurant, suggesting that those sensitive to noise may want to consider this when choosing a room.
Consider Dining Options
While some guests praised the food, others found it overpriced or of varying quality, indicating that exploring nearby dining options could be worthwhile.
Check for Special Events
Guests noted that the rooftop Thai restaurant and a weekend "speakeasy" bar have limited opening hours, recommending that guests inquire about these special events upon check-in.
Engage with the Staff
Many guests appreciated the friendly and helpful staff, recommending that guests take advantage of their knowledge and recommendations for local attractions and dining options.
Enjoy the Hotel's Aesthetic
Several guests praised the hotel's beautiful design and well-maintained property, suggesting that guests take the time to appreciate the hotel's aesthetic and ambiance.
Plan for Family Travel
While the hotel is recommended for adults, guests traveling with children may want to consider the limited pool area for kids and explore other family-friendly accommodations.
Location
10 Norte #1402, Col. Barrio Del Alto, 72000 Puebla City, Puebla
What's nearby
- Artist Quarter0.3 mi
- Mercado el Parian0.3 mi
- Street of Candies0.4 mi
- Museo Poblano de Arte Virreinal0.5 mi
- Templo de Santo Domingo0.6 mi
- Capilla del Rosario0.6 mi
- Zócalo de Puebla0.6 mi
- Estadio Ignacio Zaragoza0.6 mi
- Catedral de Puebla0.6 mi
- Museo de Arte Popular0.6 mi
- Biblioteca Palafoxiana0.7 mi
- Amparo Museum0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Banyan Tree Puebla
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $253 |
Average price (weekend night) | $266 |
When to book a room at Banyan Tree Puebla
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Puebla CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Puebla City Huejotzingo |
Distance to airport | 14.2 mi |
Everything you need to know for your stay in Puebla City
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