Is there a dress code at the Royalton Riviera Cancun?

Guests at the Royalton Riviera Cancun are requested to respect the smart casual dress code when dining at the a la carte restaurants in the resort. For ladies, recommended attire includes dresses, skirts, long pants, and elegant sandals. Collared shirts and long pants are suggested for men. Wet clothes, bathing suits, baseball caps, tank tops, flip-flops and sports shoes are not permitted.

Can Royalton Riviera Cancun accommodate guests with food intolerances or mobility issues?

If you have food allergies, dietary restrictions, or are vegan or vegetarian, please notify the resort upon booking and inform your waiter when you arrive at the dining establishment. A gluten-free menu is offered at each of the restaurants. For guests with mobility issues or in a wheelchair, a number of accessible rooms can be reserved in advance.

Does the Royalton Riviera Cancun offer special tours or excursions?

Cancun is famous for its white sand beaches, fascinating Mayan culture, and fun in the sun. In conjunction with Nexus Tours, Royalton Riviera Cancun offers a number of half and full-day excursions to discover the best of Cancun. There are activities and excursions to suit all interests, from luxury catamaran cruises and snorkeling adventures in the reef to trips to archaeological sites and big-game fishing trip for marlin, mahi-mahi and barracuda in Puerto Morelos.

Is the Royalton Riviera Cancun an eco-friendly resort?

Royalton Riviera Cancun aims to minimize its impact on the environment to keep the Caribbean pristine. As a leader in sustainable tourism, the sustainable practices employed at the resort include low-flow toilets and showerheads, energy-efficient lighting, air-conditioning and appliances, solar energy, and on-site composting. Comprehensive recycling programs are in place and biodegradable cleaning supplies are used. The resort has also made a commitment to eliminate plastic straws and bottles and reduce paper consumption. Other green initiatives including monthly beach cleanups and participation in turtle and marine life preservation programs.

Does the Royalton Riviera Cancun have any supervised activities for kids and teenagers?

Family vacations are packed full of activities at Royalton Riviera Cancun. The Clubhouse Kids Club is open to 4 to 12-year-olds and is a great place for kids to socialize, play games, watch cartoons or run around on the playground. Teenagers can sign up for scuba diving lessons in the pool, try snorkeling or kayaking, or play billiards, ping pong or PlayStation in the Hangout Teens Lounge. The resort also hosts annual Seaside Summer Camps with fitness activities, arts and crafts programs, and outdoor games. Kids can also learn about diverse places and cultures through cooking classes and nature hikes.

How can I stay fit while staying at Royalton Riviera Cancun?

Royalton Fit fitness programs allow you stay in shape on vacation. Fitness professionals can motivate you to reach your goals though instructor-led workouts as well as surf boot camps, kickboxing, spinning, aqua Zumba and sunrise yoga classes. Guests can also book a range of fitness and spa packages that include personal training, beach massages and beauty treatments.

When is check-in time and check-out time at Royalton Riviera Cancun, An Autograph Collection Resort & Casino?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Royalton Riviera Cancun, An Autograph Collection Resort & Casino.

Royalton Riviera Cancun, An Autograph Collection Resort & Casino

4 stars

6.8

Okay

based on 591 reviews

591 reviews

Carr Federal 307 Tulum-Cancun Km 332.15, 77580 Puerto Morelos, Quintana Roo, Mexico

Carr Federal 307 Tulum-Cancun Km 332.15, Puerto Morelos, Quintana Roo

+52 998 283 3900

Deals from

$190

/Cheapest rate per night

Room type

Provider

Nightly total

Luxury room, bed type unknown

$190

King room, 1 king bed

$193

Luxury room, bed type unknown

$208

14 more Royalton Riviera Cancun, An Autograph Collection Resort & Casino deals

Royalton Riviera Cancun lounge with arched lattice ceiling, tables and chairs in Puerto Morelos

Royalton Riviera Cancun suite with whirlpool tub, double vanity and balcony view in Puerto Morelos

Royalton Riviera Cancun, An Autograph Collection Resort & Casino: indoor lounge with seating and square hot tub

Overview

Royalton Riviera Cancun is an award-winning resort that's centered in Cancun, Mexico. Featuring resort-style pools, non-motorized water sports, and a spa and fitness center for relaxation, this resort is perfect for families and solo travelers alike.

Guests will love to relax in one of the many hotel rooms at Royalton Riviera Cancun. Each room features rain showers, a stocked mini-bar, a 24-hour concierge service, and an in-room safe. Guests are also treated to a satellite TV, high thread count bed sheets, free WiFi, and USB charging stations.

Guests will also love to unwind at The Royal Spa, which features services like massages, spa rituals, manicures, and body treatments. The Royalton Fitness Club is also a great way to recharge through a variety of fitness classes, some of which include beach bootcamp, spinning classes, sunrise yoga, and pilates.

Kids can eat and stay at this resort for free. For outdoor activities, families will love to swim and play at Splash Safari, as well as one of many other resort-style pools. Other nearby attractions include the Mandala Beach Club, Tulum Ruins, Xcaret Park, and La Isla Shopping Village.

Dining options at Royalton Riviera Cancun include Tides Beach Bar, the Lobby Bar, and SCORE Sports Bar and Lounge. Two swim-up bars are also located here, as well as a cafe for coffee, homemade pastries, and gelato.

With so many things to do and attractions to explore, it's no wonder guests choose Royalton Riviera Cancun when staying in Cancun, Mexico.

6.8

Okay

591 reviews

Sat 8/1

Sun 8/2

Luxury room, bed type unknown

$190

nightly with fees

King room, 1 king bed

$193

nightly with fees

Luxury room, bed type unknown

$208

nightly with fees

Luxury room, bed type unknown

$209

nightly with fees

Luxury room, bed type unknown

$222

nightly with fees

Luxury room, bed type unknown

$235

nightly with fees

Luxury room, bed type unknown

$298

nightly with fees

Luxury room, bed type unknown

$306

nightly with fees

Luxury room, bed type unknown

$307

nightly with fees

Luxury room, 1 twin bed

$327

nightly with fees

Luxury room, bed type unknown

$329

nightly with fees

Luxury room, bed type unknown

$391

nightly with fees

Luxury room, bed type unknown

$401

nightly with fees

Luxury room, bed type unknown

$429

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Private beach
Snorkeling
Outdoor pool
Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine

Services and conveniences

ATM on-site
Business center
Car rental
Wake-up service
Concierge service
Entertainment staff
Currency exchange on-site
Meeting/Banquet facilities
Mini-market on site
Room service
Tour desk
Foot massage
Express check-out
Private check-in/check-out
24hr front desk
Safety deposit box
Bottle of water

Things to do

Gift shop
Casino
Fishing
Game room
Golf
Snorkeling
Evening entertainment
Beauty salon
Water park
Pool table
Water sport facilities (on site)
Windsurfing
Night club
Shopping

Dining

Grocery deliveries
Special diet menus (on request)
Restaurant
Bar/Lounge
Food can be delivered to guest accommodation
Minibar
Microwave
Snack bar
Breakfast in the room
Tea/coffee maker
Coffee machine
Dining area
Dining table

Pool and spa

Infinity pool
Spa
Hot tub
Outdoor pool
Plunge pool
Pool towels
Private pool
Rooftop pool
Massage
Pool bar
Sauna
Water slide

Basics

Wi-Fi available in all areas
Internet
Fan
Free toiletries
Air-conditioned
Free Wi-Fi
Linens
Towels
Shampoo
Body soap
Trash cans
Conditioner

General

Executive lounge access
Family rooms
Garden view
Pool view
Storage available
Sea view
Seating area
Slippers
Sofa
Telephone

Family friendly

Babysitting or child care
Cribs available
Child pool
Kids meals
Kid-friendly buffet
Indoor play area
Kids' club
Kids' outdoor play equipment
Playground

Accessibility and suitability

Pets not allowed
Designated smoking area
Private entrance
Non-smoking rooms available
Increased accessibility
Elevator
Adapted bath

Outdoor

Private beach
Garden
Terrace/Patio
Beach chairs
Beach towels
Grill
Balcony

Bathroom

Hairdryer
Bathrobe
Private bathroom
Shower
Bathtub
Toilet paper

Parking and transportation

Airport shuttle (surcharge)
Free parking
Private parking
Shuttle service (additional charge)
Valet parking

Laundry

Laundry facilities
Ironing service
Laundry service
Pants press
Iron and ironing board

Media and entertainment

Flat-screen TV
Cable or satellite TV
Radio
TV

Bedroom

Alarm clock
Sofa bed
Wardrobe or closet

Fitness

Fitness center
Indoor tennis
Gym

Workspace

Laptop safe
Desk

Health and safety

Daily housekeeping
Safe

6.8

Okay

591 verified ratings

Wonderful

246

Very good

Good

Okay

Fair

Mediocre

Poor

Summary of reviews

Guests say

Many guests were dissatisfied with the service, noting issues with staff attitude, responsiveness, and restaurant reservations. Cleanliness was also a concern for several, particularly in rooms and bathrooms. The location received criticism for being remote and difficult to access. However, some guests praised the spacious rooms and the breakfast buffet, which were seen as highlights of their stay.

AI-Generated from customer reviews

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Breakfast

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Location

Service

Reviews(5)

Q&A(5)

Tips(10)

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373 reviews

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8.0

Very good

Robert, Jun 2021

Pros (+) The pools and the bars

Cons (-) Staff could have been more helpful.. food could be better

Wonderful

Ramon, Jul 2017

Pros (+) +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.

Cons (-) -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.

9.7

Wonderful

Anonymous, Feb 2017

Pros (+) Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.

Cons (-) I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.

8.0

Very good

Anonymous, Nov 2016

Cons (-) Waiters waiting for tips and getting mad if they did not get one. High pressure selling of the diamond club.

Wonderful

Anonymous, Nov 2016

Pros (+) We decided to stay at the adults only section of the hotel which was amazing! Our room was ocean front with a balcony and a hot tub on it! The view was amazing! Our room was huge and clean. We had the same staff in and out of our room while we were there for 6 days/5 nights so we were able to get to know them. Alonzo and Margarita were great at keeping the rooms clean and having the beds turned ba...

AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.

Book a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Consider Upgrading to Diamond Club

Some guests found the Diamond Club upgrade to be worth it for the additional perks and personalized service, especially for special occasions or if you prefer exclusivity.

Plan Activities in Advance

To avoid disappointment, consider making reservations for the restaurants and activities in advance as some guests experienced long waiting times and fully booked facilities.

Be Mindful of Seaweed Conditions

Check the seaweed conditions before planning beach activities as some guests found the seaweed to be an issue during their stay.

Explore Nearby Attractions

Take advantage of the nearby attractions such as the Tulum Ruins, Xcaret Park, and La Isla Shopping Village for a diverse experience beyond the resort.

Consider Low Season for Quieter Stay

If you prefer a quieter experience, consider visiting during the low season in October when the resort may be less crowded.

Stay Informed About Cancellation Policies

Due to varying cancellation policies, it's advisable to familiarize yourself with the specific policies related to your room type and provider to avoid any inconvenience.

Be Prepared for Language Barriers

Some guests noted that English proficiency among the staff was limited, so it might be helpful to learn a few basic Spanish phrases for smoother communication.

Check Room Amenities

Prior to booking, ensure that the room amenities meet your expectations, especially if you have specific preferences for views, bed sizes, or other features to avoid any disappointments upon arrival.

Manage Expectations for Food Quality

While the resort offers numerous dining options, some guests found the food quality to be inconsistent, especially at the a la carte restaurants, so it's advisable to keep this in mind when planning dining experiences.

Carr Federal 307 Tulum-Cancun Km 332.15, 77580 Puerto Morelos, Quintana Roo

What's nearby

Arrecife de Puerto Morelos National Park2.9 mi
Crococun Zoo5.3 mi
Puerto Morelos Lighthouse7.1 mi
Puerto Morelos Town Square7.1 mi
Dr. Alfredo Barrera Marin Botanical Garden8 mi
Bonanza Ranch12.6 mi
Parque Cenote Las Mojarras14.6 mi
Playa Paraiso Golf Club15.3 mi
Selvatica Adventure Kingdom16.2 mi

Check-in/Check-out	Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment	Cancellation/prepayment policies vary by room type and provider.

License number: 005-007-005839/2025

Low season	High season	Average price (weeknight)	Average price (weekend night)
September	December	$313	$388
Cheapest month to stay with an average 24% drop in price.	Most expensive month to stay with an average 52% rise in price.	Average Sun - Thu price over the last 2 weeks.	Average Fri & Sat price over the last 2 weeks.

Price per night. Prices are not fixed and may vary with time.

Average nightly price per month

Average nightly price

If you’re after a cheap room at Royalton Riviera Cancun, An Autograph Collection Resort & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in September and October.
Prices can also vary depending on which day of the week you stay. For the best room deals at Royalton Riviera Cancun, An Autograph Collection Resort & Casino, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Saturday.
The cheapest price a room at Royalton Riviera Cancun, An Autograph Collection Resort & Casino was booked for on KAYAK in the last 2 weeks was $314, while the most expensive was $428.
How long should you stay at Royalton Riviera Cancun, An Autograph Collection Resort & Casino? KAYAK users usually book their rooms here for 4 days.

Is there a dress code at the Royalton Riviera Cancun?
Guests at the Royalton Riviera Cancun are requested to respect the smart casual dress code when dining at the a la carte restaurants in the resort. For ladies, recommended attire includes dresses, skirts, long pants, and elegant sandals. Collared shirts and long pants are suggested for men. Wet clothes, bathing suits, baseball caps, tank tops, flip-flops and sports shoes are not permitted.
Can Royalton Riviera Cancun accommodate guests with food intolerances or mobility issues?
If you have food allergies, dietary restrictions, or are vegan or vegetarian, please notify the resort upon booking and inform your waiter when you arrive at the dining establishment. A gluten-free menu is offered at each of the restaurants. For guests with mobility issues or in a wheelchair, a number of accessible rooms can be reserved in advance.
Does the Royalton Riviera Cancun offer special tours or excursions?
Cancun is famous for its white sand beaches, fascinating Mayan culture, and fun in the sun. In conjunction with Nexus Tours, Royalton Riviera Cancun offers a number of half and full-day excursions to discover the best of Cancun. There are activities and excursions to suit all interests, from luxury catamaran cruises and snorkeling adventures in the reef to trips to archaeological sites and big-game fishing trip for marlin, mahi-mahi and barracuda in Puerto Morelos.
Is the Royalton Riviera Cancun an eco-friendly resort?
Royalton Riviera Cancun aims to minimize its impact on the environment to keep the Caribbean pristine. As a leader in sustainable tourism, the sustainable practices employed at the resort include low-flow toilets and showerheads, energy-efficient lighting, air-conditioning and appliances, solar energy, and on-site composting. Comprehensive recycling programs are in place and biodegradable cleaning supplies are used. The resort has also made a commitment to eliminate plastic straws and bottles and reduce paper consumption. Other green initiatives including monthly beach cleanups and participation in turtle and marine life preservation programs.
Does the Royalton Riviera Cancun have any supervised activities for kids and teenagers?
Family vacations are packed full of activities at Royalton Riviera Cancun. The Clubhouse Kids Club is open to 4 to 12-year-olds and is a great place for kids to socialize, play games, watch cartoons or run around on the playground. Teenagers can sign up for scuba diving lessons in the pool, try snorkeling or kayaking, or play billiards, ping pong or PlayStation in the Hangout Teens Lounge. The resort also hosts annual Seaside Summer Camps with fitness activities, arts and crafts programs, and outdoor games. Kids can also learn about diverse places and cultures through cooking classes and nature hikes.
How can I stay fit while staying at Royalton Riviera Cancun?
Royalton Fit fitness programs allow you stay in shape on vacation. Fitness professionals can motivate you to reach your goals though instructor-led workouts as well as surf boot camps, kickboxing, spinning, aqua Zumba and sunrise yoga classes. Guests can also book a range of fitness and spa packages that include personal training, beach massages and beauty treatments.
Where is Royalton Riviera Cancun, An Autograph Collection Resort & Casino located?
Royalton Riviera Cancun, An Autograph Collection Resort & Casino is located at Carr Federal 307 Tulum-Cancun Km 332.15, 7.1 miles from the center of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Royalton Riviera Cancun, An Autograph Collection Resort & Casino.
When is check-in time and check-out time at Royalton Riviera Cancun, An Autograph Collection Resort & Casino?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Royalton Riviera Cancun, An Autograph Collection Resort & Casino.
Does Royalton Riviera Cancun, An Autograph Collection Resort & Casino offer free Wi-Fi?
Yes, Royalton Riviera Cancun, An Autograph Collection Resort & Casino offers free Wi-Fi.
Does Royalton Riviera Cancun, An Autograph Collection Resort & Casino offer free parking?
Yes, Royalton Riviera Cancun, An Autograph Collection Resort & Casino offers free parking.
How far is Royalton Riviera Cancun, An Autograph Collection Resort & Casino from the airport?
Royalton Riviera Cancun, An Autograph Collection Resort & Casino is 6.8 miles from Cancun. Royalton Riviera Cancun, An Autograph Collection Resort & Casino is 30.2 miles from Cozumel Intl.
Does Royalton Riviera Cancun, An Autograph Collection Resort & Casino have a pool?
Yes, Royalton Riviera Cancun, An Autograph Collection Resort & Casino has a pool onsite.
How does KAYAK find such great Royalton Riviera Cancun, An Autograph Collection Resort & Casino hotel deals?
KAYAK scours the web for all room deals available at Royalton Riviera Cancun, An Autograph Collection Resort & Casino in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Royalton Riviera Cancun, An Autograph Collection Resort & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Royalton Riviera Cancun, An Autograph Collection Resort & Casino.

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Most recommended

5-star hotel

Royalton Splash Riviera Cancun, An Autograph Collection Resort7.5 Good (172 reviews)0.32 miPrivate beach, snorkeling, Outdoor pool$250+

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Beachfront luxury villa with pool with private cooker & staff

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Value for money	Distance to city center	Nearest Airport	Distance to airport
6.5	7.1 mi	Cancun	6.8 mi

Royalton Riviera Cancun, An Autograph Collection Resort & Casino

Overview

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Essential information about Royalton Riviera Cancun, An Autograph Collection Resort & Casino

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Average price (weekend night)

When to book a room at Royalton Riviera Cancun, An Autograph Collection Resort & Casino

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