Dreams Natura Resort & Spa

Guests have praised the variety and quality of the food at Dreams Natura Riviera Cancun, with multiple restaurants offering delicious options such as Italian, Chinese, Mexican, and French cuisine. However, some guests have mentioned that the resort food was not as good as the restaurants outside the property.

Some guests have expressed concerns about the room conditions, including issues with dampness, mold, and humidity. Additionally, there have been reports of problems with hot water, air conditioning, and cleanliness in some rooms.

Guests have highlighted the excellent services, very friendly staff, and the great pool and water park areas at Dreams Natura Riviera Cancun. Additionally, the wedding planners have been praised for doing a great job.

The high season at Dreams Natura Riviera Cancun is in June, while the low season is in September. Visitors may want to consider these factors when planning their trip to the resort.

Some guests have expressed disappointment with the beach conditions, mentioning that the water was dark and not swimmable due to alligators and high seaweed. Additionally, there have been concerns about the limited operating hours of amenities such as the slide, zipline, and pool bar.

Some guests reported issues with damp and musty rooms, so consider requesting a room with lower humidity levels and checking for any signs of mold or mildew upon arrival.

If you're interested in exploring the area, consider visiting the Arrecife de Puerto Morelos National Park, which is just 2.6 miles away, or the Crococun Zoo, located 5 miles from the hotel.

While the resort offers a variety of dining options, some guests found the food quality to be inconsistent. Consider exploring off-site dining options for a change of pace.

Families with children may appreciate the baby and kid-friendly pool, kids' club, and indoor play area available at the hotel.

If you're planning a wedding or event, the hotel offers wedding services and meeting/banquet facilities. However, some guests reported issues with the wedding experience, so it may be beneficial to communicate specific expectations with the hotel staff in advance.

Keep in mind that the beach may not be suitable for swimming due to alligators and high seaweed, as reported by some guests. Consider alternative beach activities off-site.

The hotel provides various entertainment options, including a spa, game room, and water park. However, some guests found the entertainment areas to be small relative to the hotel's capacity.

Several guests praised the friendly and accommodating staff, while others reported negative experiences. It may be helpful to communicate any concerns directly with the management for resolution.

Some guests encountered issues with room maintenance, such as malfunctioning air conditioning and hot water shortages. It may be beneficial to check the functionality of these amenities upon arrival.

If you plan to explore the surrounding area, consider renting a car as the hotel offers car rental services, providing flexibility for off-site excursions.