Elegance Palmeras Playa

Avda Venezuela 12, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 380 616


+34 922 380 616
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Overall guest ratings

6.9/10 Good
Based on 72 reviews

Review highlights

  • 9.2
  • 8.7
  • 4.3
  • 4.2

Good to know

  • Beach nearby


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    The complex is situated in Puerto de la Cruz, the most important tourist area in North Tenerife. Restaurants, bars and lively nightlife can all be accessed directly. The bus station is a 10-minute walk away. It is just 50 m from the beach, in the heart of the tourist area. Also in the immediate vicinity is the famous Lago Martianez, where a complex with 8 swimming pools and a lake can be found. La Laguna, a World Heritage Site, is the nearest town, just 20 minutes away by car, while the capital of the island, Santa Cruz, is just 35 km away. The airport for Tenerife North, Los Rodeos, is approximately 25 km away, while Tenerife South airport, Reina Sofía, is some 95 km away. This apartment hotel was built in 1975. Travellers can feel at home in one of the 245 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Internet access in public areas (for a fee) allows guests to stay connected. The hotel's culinary facilities include a restaurant, a dining area, a breakfast room, a café and a bar. Various shops are available, including a souvenir shop. Children can have a great time playing in the playground. Additional features at the hotel include a newspaper stand and a TV room. Travellers arriving by car can leave their vehicles in the garage or in the car park. Bicycles can be left in the bicycle storage area. Available services and facilities include a babysitting service, medical assistance, a wake-up service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Each of the rooms is appointed with a kitchen and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. There is also a safe. The kitchenette is equipped with a fridge. A telephone and a TV add to the comfort of the holiday. The bathrooms have a shower and a bathtub. A hairdryer is also available. The accommodation offers an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are also available. The poolside bar serves a selection of refreshing drinks. A variety of sporting activities are available at the apartment hotel, for example bocce and golf, or for a fee, biking/mountain biking and tennis. Sport and leisure facilities at the hotel include table tennis, billiards and darts. A wellness area with a solarium provides a great opportinity to unwind ater a long day. Additional services available for a fee include a sauna and massage treatments Entertainment options and leisure facilities include a disco and a kids' club. Copyright GIATA 2004 - 2016. A variety of catering options can be booked. Guests can choose between bed and breakfast, half board, full board and all-inclusive. Breakfast, lunch and dinner are available. Staff are also happy to provide special dietary cuisine. The accommodation also offers special catering options. The apartment hotel offers alcohol-free drinks and alcoholic beverages. The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

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    Guest reviews

    Overall Rating

    6.9 Good
    Based on 72 reviews
    • 9.2 "Excellent value."
    • 8.7 "Location is great."
    • 5.9 "Food is average."
    • 4.3 "Service is below average."
    • 4.2 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 3.0 "Awful breakfast."
    • 2.5 "Generally quite dirty."
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    Overall Rating

    6.5 Good
    Based on 72 reviews
    • 9.5 "Excellent value."
    • 8.6 "Location is great."
    • 6.0 "Food is average."
    • 4.4 "Service is below average."
    • 4.2 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      0.0 "100% complained about the bathroom."
      2.2 "78% said rooms were dirty."
    • 2.5 "Horrible vibe."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
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    Good to know
    "Beach nearby"
    data provided by TrustYou

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