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Hotel Puerto de la Cruz

Avda. Marqués de Villanueva del Prado, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 384 011

$69+

Overall guest ratings

7.7/10 Good
Based on 1,243 reviews

Review highlights

  • 8.6
  • 8.4
  • 8.0
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Hotel Puerto de la Cruz in Puerto de la Cruz, you'll be near the beach and minutes from La Paz Lookout and Sitio Litre Garden. This 4-star hotel is within close proximity of Las Piramides de Martianez Shopping Center and Lago Martianez Swimming Pools.

    Rooms

    Make yourself at home in one of the 300 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

    Amenities

    Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

    Dining

    All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at the hotel's restaurant, where you can take in a pool view, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Fitness center
    • Pets not allowed
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Internet
    • Wi-Fi
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,243 reviews
    • 8.6 "Generally very clean."
    • 8.4 "Great service."
    • 8.0 "Location is great."
    • 7.5 "Good breakfast."
    • 6.7 "Food is average."
    • 5.8 "Average comfort."
    • 3.8 "Vibe wasn't good."
    • 3.8 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 969 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      7.8 "78% found the restaurant service to be one of the best."
      8.0 "Lovely pool/beach service, according to 80%."
      9.6 "96% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.9 "99% thought it was clean."
      9.5 "Clean pool, said 95%."
      9.1 "91% said the bathroom was clean."
    • 8.3 "Location is great."
      7.5 "75% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.6 "Good breakfast."
    • 6.7 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      5.3 "53% thought the dining experience was appropriate."
      5.2 "Side dishes were satisfying, according to only 52%."
      5.4 "Dining area was clean enough, according to only 54%."
    • 6.3 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.5 "Only 65% found the balcony ok."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.2 "78% criticized the plain hotel."
      3.1 "69% didn't like the unstylish hotel."
    • 3.6 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall Rating

    7.2 Good
    Based on 211 reviews
    • 8.6 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.3 "Clean pool, said 93%."
      9.9 "99% thought it was clean."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 8.2 "Location is great."
      7.8 "78% appreciated the closeness to the beach."
    • 7.6 "Good breakfast."
    • 7.0 "Good pool."
    • 6.2 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.0 "60% thought the dining experience was appropriate."
    • 5.5 "Average comfort."
      7.0 "70% thought rooms were spacious."
      6.1 "For only 61%, the noise level was all right."
    • 5.1 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
    • 3.8 "Internet is poor."
    • 3.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall Rating

    8.4 Excellent
    Based on 62 reviews
    • 8.9 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "Good pool."
    • 7.1 "Tasty food."
    • 6.6 "Rooms are ok."
    • 6.3 "Average value."
    • 6.0 "Average comfort."
    • 4.7 "Vibe wasn't good."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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