Good to know
|Distance to city center||0.4 mi|
|Nearest Airport||Santa Cruz de Tenerife Tenerife-Norte|
|Distance to airport||13.0 mi|
|"Excellent service, staff and food."||(in 29 reviews)|
|"Hotel staff were really lovely and helpful."||(in 33 reviews)|
|"Restaurant and comfy beds."||(in 7 reviews)|
Time of year
Show reviews that mention
|bed good||in 12 reviews|
|breakfast buffet||in 14 reviews|
|evening meals||in 3 reviews|
|friendly and service-minded||in 2 reviews|
|good and food||in 36 reviews|
|good breakfast||in 31 reviews|
|good location||in 23 reviews|
|good value||in 6 reviews|
|great hotel||in 31 reviews|
|hot water||in 13 reviews|
|hotel staff||in 45 reviews|
|manager was sympathetic||in 2 reviews|
|mislaid||in 2 reviews|
|nice pool||in 23 reviews|
|nice view||in 14 reviews|
|package holiday||in 2 reviews|
|queing||in 2 reviews|
|range of choice||in 6 reviews|
|room not being ready||in 40 reviews|
|rooms were very clean||in 5 reviews|
|stayed there in february||in 2 reviews|
I was an AI and meals and dining room were good for breakfast lunch and dinner,
The Wi -Fi is extremely poor and I could not receive this in my room.This has come up in previous reviews and the management do not seem to have taken any action.Another problem was the service in the evening if you were on an AI basis were the staff would not serve you at the table you had to go to the bar.Finally the hotel offers a shuttle bus to the town and this is important given the hilly location.I waited for the 9.40 shuttle bus on four occasions and not once did it appear.Fortunately I was able to walk to town.
Very old and dirty A/C could not be turned on. Had to keep the windows open so I could sleep, got disturbed by very noisy street.
food was poor
Staff friendly and responsive.
Cleaners should flush the bidet before people's arrived otherwise smell for sewerage if that not used few days.
Everything was good.staff was very friendly and the hotel was very clean .
With a stay at Smy Puerto de la Cruz in Puerto de la Cruz, you'll be within a 5-minute drive of Loro Park and Lago Martianez Swimming Pools. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 2,355 reviews
Things to Know
- Friendly service
- Professional service
- Clean rooms
Policies vary by room type and provider.
FAQs when booking at Smy Puerto de la Cruz
Where is Smy Puerto de la Cruz located?
Smy Puerto de la Cruz is located at Avda. Marqués de Villanueva del Prado, 0.4 miles from the center of Puerto de la Cruz. Mirador de La Paz is the closest landmark to Smy Puerto de la Cruz.
When is check-in time and check-out time at Smy Puerto de la Cruz?
Check-in time is 2:00 PM and check-out time is 12:00 PM at Smy Puerto de la Cruz.
Does Smy Puerto de la Cruz offer free Wi-Fi?
Yes, Smy Puerto de la Cruz offers free Wi-Fi.
Does Smy Puerto de la Cruz offer free parking?
No, Smy Puerto de la Cruz does not offer free parking.
Does Smy Puerto de la Cruz offer free airport shuttle service?
No, Smy Puerto de la Cruz does not offer free airport shuttle service.
How far is Smy Puerto de la Cruz from the airport?
Smy Puerto de la Cruz is 13 miles from Santa Cruz de Tenerife Tenerife-Norte.
Can you bring pets to Smy Puerto de la Cruz?
No, pets are not allowed at Smy Puerto de la Cruz.
Does Smy Puerto de la Cruz have a pool?
Yes, Smy Puerto de la Cruz has a pool onsite.
Most Popular Landmarks
- Mirador de La Paz 273 yd
- Sitio Litre 283 yd
- Casino Taoro 0.3 mi
- Risco Belle Aquatic Gardens 0.3 mi
- Jardin Botanico 0.4 mi
- Parque Taoro 0.4 mi
|Santa Cruz de Tenerife Tenerife-Norte||13 mi|
|Granadilla Tenerife-Sur||25.6 mi|