Finca Ratxo Hotel, member of Melia Collection

The hotel is located in a beautiful hilly area surrounded by mountains, forests, and wildlife, offering a marvelous and peaceful atmosphere for a relaxing escape.

The staff is dedicated to fulfilling guests' needs and wishes, providing friendly and forthcoming service. Guests can expect a warm welcome and impressive handling of requests.

The beds are described as comfortable, ensuring a good night's sleep and contributing to a high-quality experience during the stay.

The hotel's own restaurant offers delicious and mind-blowing dishes, making it a shame to miss. Guests can also expect an excellent breakfast in the morning.

The hotel offers free parking, providing convenience for guests who arrive by car and ensuring a hassle-free experience during their stay.

Several guests highly recommend booking a room with a balcony facing the mountains for a truly breathtaking and peaceful experience.

Some guests mentioned that the road leading to the hotel is bumpy and filled with potholes, so it's advisable to drive cautiously and be prepared for an adventurous journey.

While there are no alternative dining options nearby, guests praised the delicious food at the hotel's restaurant, particularly the breakfast, which is not to be missed.

The hotel's location in a peaceful valley provides the perfect setting for relaxation and unwinding, allowing guests to soak up the sun and enjoy the serene atmosphere.

A few guests noted that the hotel experienced understaffing issues, leading to longer waiting times and a perceived lack of service, particularly during breakfast and around the pool area.

Guests appreciated the well-maintained spa area with saunas and an indoor pool, providing an additional layer of relaxation during their stay.

If planning a visit, it might be beneficial to avoid the low season in October to ensure a more vibrant atmosphere and access to all amenities.

The hotel's commitment to eco-tourism and its location in the midst of nature received positive feedback, offering a unique experience for nature enthusiasts.

Some guests noted a lack of activities and services, such as yoga, and felt that the value for money was not fully reflected in the available amenities.

While some guests had mixed experiences with the hotel's personnel, others highlighted the exceptional service and kindness of the staff, particularly singling out specific individuals for their outstanding hospitality.