Overview

The Rizen Hotel

Jalan. Raya Puncak KM. 83 Cisarua, Puncak, Indonesia
+62 251 825 1000

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+62 251 825 1000

Overall guest ratings

5.3/10 Okay
Based on 167 reviews

Review highlights

  • 10.0
  • 8.3
  • 3.5
  • 3.2

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    Amenities

    • Car rental
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness center
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    5.3 Okay
    Based on 169 reviews
    • 10.0 "Excellent pool."
    • 8.3 "Location is great."
    • 5.3 "Service is ok."
    • 3.5 "Breakfast is below average."
    • 3.2 "Food is inedible."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.0 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
    • 1.8 "Awful rooms."
      1.3 "87% said rooms were dirty."
      0.9 "91% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      1.7 "83% didn't like the uncomfortable beds."
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    Overall Rating

    5.2 Okay
    Based on 64 reviews
    • 8.5 "Location is great."
    • 5.4 "Service is ok."
    • 3.6 "Breakfast is below average."
    • 1.8 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
    • 1.7 "Awful rooms."
      1.3 "87% said rooms were dirty."
      0.8 "92% complained about the bathroom."

    Overall Rating

    5.3 Okay
    Based on 104 reviews
    • 10.0 "Excellent pool."
    • 8.5 "Location is great."
    • 5.3 "Service is ok."
    • 3.8 "Breakfast is below average."
    • 3.4 "Disappointing food."
    • 2.0 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
    • 1.6 "Awful rooms."
      1.1 "89% said rooms were dirty."
      0.8 "92% complained about the bathroom."
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