Punta Arenas hotels

Pros: Very good location but inside the hotel was quite noisy

Cons: Less noise

Pros: All great, frustrated dJ was playing loud 60’s Elvis from his ghetto blaster in Plaza Drs Arna’s

Pros: Good location, if rooms towards the sea ... fantastic view, good comfortable beds with good quality bedlinen. Nice designed, modern hotel.

Cons: No refrigerator, TV channels difficult to find, small TV away from beds, would like skimmed milk at breakfast.

Pros: Excellent service with a smile

Pros: Very nice hotel and rooms, perfectly located in the city, with some rooms having sea view. Very welcoming and smiling staff. Lots of quality and choice for the breakfast, which is not so easy to find in Chile when you like both English+continental breakfast.

Cons: Most of the front desk staff could be better at English, especially in a city that is becoming a hub destination for many international travelers. However, there was one person 100% fluent in English at our check-in which made things easier and helped us a lot during our stay, thank you very much. Also, there should be more coordination between reservation staff and front desk staff. When asking for an airport transfer over the phone, a 1st person told me OK and sent me the fares by email, so I confirmed right away, then a few minutes later a 2nd person told me it was not possible because it needs to be booked at least 24hr ahead, and when I called the same number back a 3rd person, from another service, told me she didn't know anything about my transfer request and that it had to be done all over again because I was talking to the wrong service before. In the end the transfer was OK, but more coordination would be much less stressful for the customer, which shouldn't have to worry about which service he is talking to, it's not our fault if when ringing the same number one gets to speak to two different services than don't talk between each other. Another issue with twin beds: We asked for twin beds (the option was offered on booking.com, so we just clicked on it), and then received a message saying it might not be possible. We called, again, and got told they didn't know how many beds would be in the room and that we would have to find it out upon arrival! These problems could easily be addressed though, with better organization and coordination between staff members. Otherwise, the rest of the stay (hotel, room, breakfast, hospitality of front desk members) was superb.

Pros: Location was very convenient for sightseeing, just in front of the park and close to the harbor. A good hotel for guests attending Antarctica Cruise

Cons: Number of staffs of the restaurant might not be enough for smooth operation.

Pros: Lovely room looking out at the water.

Cons: We are on the 7th floor with no way to cool the room except opening the window. No internal temperature control. Fortunately it’s not hot, but we slept with the window open.

Pros: Great location, very close to bus station, main attractions and many restaurants. Very clean and comfortable.

Pros: View for breakfast buffet on top floor was excellent and food was very good

Cons: Wasn’t on the water

Pros: Very good location. Very friendly and helpful staff.

Cons: The rooms can use a bit of an upgrade. The bathroom was quite small.

Pros: The location is great, you can walk to most of what you would want to see and do in PA. Hotel is very nice, very comfortable. Staff were excellent. We had to leave for a flight at 4 am and they made sure breakfast was available for us.

Pros: Staff was friendly.

Cons: Staff couldn’t speak any English so difficult to communicate when we had an issue. Breakfast was not well supplied. Offerings were empty and it took a long time for them to refresh.

Pros: Just about everything

Cons: A minor quibble was that the coffee shop was closed until 5pm on Sundays

Pros: The location was good.

Cons: Unfortunately they had not calculated correctly the capacity of the hotel, when we arrived for breakfast everything was empty and all tables full of dirty dishes.

Pros: The Best Western Finis Terrae is a nice hotel that's right in the middle of town. Check in was normal as we arrived on an early flight and our room was not ready, the desk held our luggage for us so we could walk around town a little bit. Some of the guys at the desk spoke English. We got back around noon and checked in to a spacious room with a sit ting area, safe, wifi, and an ok sized bathroom that had a tub. Breakfast was included and consisted of fruits, eggs, bacon, breads, some pastries, coffee and juice. The view from the restaurant was very nice as its on the 6th floor and not many buildings obscure is view. The hotel is right in the middle of evening within close proximity of restaurants, money exchange, supermarkets, laundry, stores and tourist sites (all of which we used). Check out was also smooth and they held our luggage again as we didn't have to check in for our cruise until late afternoon so we could go do additional site seeing and shopping.

Cons: The TV was a little fuzzy at times, the desk didn't tell us we needed a safe key so I had to walk back downstairs to get it but these are minor inconveniences.

Pros: Good location, pleasant staff

Cons: Breakfast - everything has sugar! The hearing is turned up way to high everywhere

Pros: My partner and I stayed here for two separate nights: one at the start or our trip and one at the end. Rooms are clean and comfortable, staff are friendly and helpful and speak good English, breakfast is good. Just a short walk up the road from the Avis car hire office. The staff arranged an airport taxi to pick us up at 5am which was a huge help. Shower and bathroom was clean. Overall good value and would stay here again.

Cons: Views from rooms at the back of the hotel weren't very inspiring but nothing to dwell on as the rooms were great

Pros: The hotel was great. The breakfast was very good and had a great variety.

Cons: The person that checked us out charged us for an extra day. I believe he couldn’t count the nights we stayed there. He may have been new. It took a week before we got our credit, as he had to wait for the manager to do it. He was nice though.

Pros: The hotel is walkable to a lot of restaurants and shops. The bed was comfortable and the room was clean.

Cons: Construction out front added a fair amount of noise. No AC, but the bathroom window opens right out to the street and construction! Breakfast was mediocre; there are better ones at other hotels.

Pros: As expected really - typically 3 Star accommodation in a very good location with lots nearby. Very pleasant stay.

Pros: The location of the hotel is good. It is close to different restaurants. It takes us just a short walk from the hotel to the sea front,

Cons: The road in front of the hotel was under renovation. Taxis and transfer cars can only stop at the corner of the street. This posed difficulties for travellers with large baggages.

Pros: Old world charm, nice lounge area.

Pros: Very nice and clean place

Pros: The Owner. Soledad, was very thoughtful and helpful. Breakfasts were filling and good. The neighborhood and hostel were very quiet. The WiFi was excellent

Cons: Just a few bathrooms with only 1 shower. A fair walk to get to downtown and the beach. Difficult communicating in only Spanish spoken.

Pros: Location is fine. 10 minutes walk to city centre and big bus stops We had a room with 5 bed, comfort was fine 1 power connection for each resident Breakfast simple, but decent (juice, instant coffee, 1 small bread toasted with ham & cheese and also marmelade and caramelcream on the table. Really small bowl of fruit flavored yoghurt where you can add muesli to.

Cons: One of the two showers was not operating on the upper floor Host is really busy with servicing the building, opening the door, preparing stuff etc. She does not really has time for you if you trying to speak Spanish. Maybe she is more friendly when you are native or good speaking Spanish person. You have to ring the bell to enter, but we had several guests without patience what is making it annoying

Pros: Beds are really comfortable and everything is clean

Cons: Breakfast comes prepared in small portions, so if you want to eat a lot in the morning, you should bring your own food

Pros: Hot shower

Cons: Host didn’t prepare breakfast even if it was 8AM (it’s written starts at 7:00 AM). The most horrible thing is she said there’s no more food for us! We just ate one bread! And there’s kitchen, but you cannot cook anything. There’s no pan. And it’s prohibited to cook any kind of meat.

Pros: Great place to stay with lovely staff and great facilities and wifi. Excellent location between the plaza and mirador.

Cons: Can't fault it!

Pros: Very clean, comfortable bed, a good place to relax.

Cons: A bit far away from the action, no sign on the door.

Pros: Everything was perfect !!!

Pros: Great place. Beds are very comfortable, very clean, breakfast was great!

Cons: No keys for the private (!) room; room and bathroom were not clean on arrival. when we asked for cleaning next day, they said they would clean, but nothing happened. When asked again, they didn't even apologize. Very disappointing. Breakfast was fine.

Pros: Communal spaces are relatively big. Beds are really cozy. The place IS kept really clean, thanks to the wonderful Janette, who also serves breakfast in the morning.

Cons: As other reviews will tell you, the house IS a fixer upper. However, if you're willing to bear with squeaky floors, doors, somewhat thin walls, two bathrooms (one with a shower) per floor, then you'll be ok. Also, it would've been nice to have coat hangers and towel hangers in the rooms and bathrooms. Breakfast would be even better with eggs (you only get ham/salami for protein, along with bread, cheeses, jam, juice, yogurt and oats, and instant coffee). Knobs on the kitchen stove are hard to use (read: should be replaced) and frying pans would be nice to have.