Pros (+) All was excellent, the stafff,the food,the facilities all was incredible
Cons (-) The room had a little noise and the heating doesn’t work well
4 stars
Hotel Termas Puyehue Wellness & Spa Resort
Photos of Hotel Termas Puyehue Wellness & Spa Resort
Overview
Family-friendly hotel with 2 outdoor pools and a full-service spa 2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a restaurant, a fitness center, and a bar/lounge. Termas Puyehue Wellness & Spa Resort offers 107 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Puyehue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Hot springs, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Hotel Termas Puyehue Wellness & Spa Resort
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Tennis
- Free Wi-Fi
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Things to do
- Gift shop
- Hiking
- Eco tourism
- Hot spring bath
- Bicycle rental
- Fishing
- Game room
- Beauty salon
- Mini-golf
- Bowling
- Table tennis
- Pool table
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Chapel/shrine
- 24hr front desk
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Indoor pool
- Outdoor pool
- Sauna
- Pool towels
General
- Seating area
- Garden view
- Inner courtyard view
- Telephone
- Carpeted
- Mountain view
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Garden
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Desk
Reviews of Hotel Termas Puyehue Wellness & Spa Resort
9.0
Wonderful
1030 verified ratings
Wonderful
605
Very good
160
Good
135
Okay
59
Fair
41
Mediocre
16
Poor
14
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
74 reviews
7.6 out of 10
1 review
9.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The resort is located in a beautiful place just by the Puyehue National Park! It is surrounded by a crazy landscape with a view to the lake and volcanoes. It has a lot of activities from bowling to hikes.
How are the hotel's pool facilities?
The pool, both, are really good and everything was very well coordinated to keep the social distance. Bowling was really extraordinary.
What can guests expect from the hotel's dining options?
The dining facilities are generally good, albeit the menu is quite limited. The pool areas are nice and well kept. The food price v/s quality was fair.
What practical amenities does the hotel offer?
The facility is nice, great grounds and security, helpful front desk. The breakfast is amazing! Pool times are great as well.
What are the unique activities available at the hotel?
The location is a perfect hideaway hotel and amenities are perfect with all its pools and various temperatures. Staff were all exceptional, especially the waitress we had on more than one occasion Vanessa who was happy to answer all our questions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer a quieter experience, consider visiting during the low season in March when the hotel may be less crowded.
Explore Nearby Attractions
Take advantage of the hotel's proximity to Puyehue National Park, Lake Puyehue, and other nearby attractions for outdoor activities and sightseeing.
Check Room Amenities
Some guests noted that certain rooms lacked modern amenities and suggested checking for updated room features before booking.
Plan Dining Reservations
Make dining reservations in advance to ensure availability, as some guests experienced challenges with restaurant reservations, especially when checking in later in the day.
Verify Room Details
Double-check room details with the hotel to ensure that the room meets your expectations, as some guests were surprised by the lack of certain features, such as a lake view.
Consider All-Inclusive Options
Some guests suggested an all-inclusive program or more dining options within the hotel due to limited dining choices in the surrounding area.
Weather Considerations
Keep in mind that the enjoyment of outdoor activities and pools may be weather-dependent, as some guests experienced heavy rain during their visit.
Spa and Wellness Experience
Guests praised the spa facilities and recommended indulging in massages and sauna experiences during the stay.
Addressing Room Maintenance
Some guests mentioned the need for room modernization and maintenance, so it's advisable to inquire about the condition of the rooms before booking.
Location
Ruta 215 Km 76, Puyehue
What's nearby
- Puyehue National Park2 mi
- Lake Puyehue7.3 mi
- Puyehue-Cordon Caulle13.9 mi
- Lake Ranco29.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Termas Puyehue Wellness & Spa Resort
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $233 |
Average price (weekend night) | $417 |
When to book a room at Hotel Termas Puyehue Wellness & Spa Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 15.3 mi |
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