Guest reviews
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Overall Rating
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9.5 "Terrific location."8.8 "88%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.4 "94%liked the proximity to shopping ." -
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "100% wereimpressed by the valet service ." -
9.3 "Food is to die for."8.4 "84%
loved the menu selection ." 7.2 "72%loved the dining experience ." 8.8 "Yummy desserts , said 88%." 7.1 "71% werehappy with the price ." -
9.0 "Excellent breakfast."8.9 "89% were
happy with the price of the breakfast ." -
8.4 "Vibe was good."9.6 "96% said it was a
stylish hotel ." 9.2 "92%enjoyed the friendly atmosphere ." 8.0 "80% thought thehotel was luxurious ." -
6.0 "Average amenities."5.9 "59% thought the
building was acceptable ." -
5.3 "Internet is average."
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4.9 "Not very comfortable."2.2 "78% said
rooms were small ." 2.7 "73%criticized the small bathroom ."
Overall Rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." 9.0 "90% said thereception staff was great ." 10.0 "100% wereimpressed by the valet service ." -
9.5 "Terrific location."8.5 "85%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.3 "93%liked the proximity to shopping ." -
8.9 "Breakfast is good."9.0 "90% were
happy with the price of the breakfast ." -
7.0 "Nice rooms."8.5 "85% said
rooms were clean ." 7.5 "75% appreciated themodern rooms ." -
6.1 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.2 "Internet is average."
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5.1 "Average comfort."6.9 "
Beds were acceptable for 69%." 5.7 "Only 57% thought theair conditioning was adequate ."
Overall Rating
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9.4 "Terrific location."
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.0 "Excellent breakfast."
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8.4 "Vibe was good."9.1 "91%
enjoyed the friendly atmosphere ." -
7.1 "High value."
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6.9 "Rooms are ok."5.9 "
Beds were acceptable for 59%." -
5.9 "Average amenities."5.9 "59% thought the
building was acceptable ." -
4.4 "Not very comfortable."
Overall Rating
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9.5 "Terrific location."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.5 "Vibe was good."
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7.2 "Nice rooms."
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6.0 "Average amenities."5.9 "59% thought the
building was acceptable ." -
4.8 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!! HAVING TO CHECK OUT
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8.0review from
One issue I had was when I was given my credit card receipt it was not itemised, so I had no idea if the valet charge was included. I therefore paid the valet guy separate for the valet parking. Then, when I later went over the credit card bill it appears that I had been charged for the valet on the credit card bill. An itemised receipt would have made me aware of this. Other than that I have no complaints, but I think this is something that is easily rectified.
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10.0review from
Extremely helpful staff, I twice stayed here in one week, fourth floor of the hotel hard by the church square. The rooms are spacious and darkly handsome with just the night accents of decor. Love the rich wood floors and doors, roomy bathrooms and just everything. I travel a lot and honestly cannot demerit the hotel for anything. From directions to restaurant recommendations to central location in old Montreal to handout umbrellas on a rainy Wednesday, Place d'Armes came through.
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9.4review from
Very helpful staff. Great location. Clean. Quiet. Great breakfast which is included in the price. Overall excellent value at $160 per night. Very hard to find the hotel. Room was very small with a shower made entirely of glass in the bedroom itself. Room was very small.
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8.0review from
The staff are exceptional and very personable. The owner can be very proud. We recommend the restaurant for superb cuisine and presentation.
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7.7review from
Everything was quite good. We will recommend the hotel to others and return.
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7.7review from
Excellent staff! Very nice, cozy room. Very comfortable bed with lots of pillows. Nice old building with lots of character. Wireless internet was very helpful. Very nice setting on a 'pedestrian only' street. Great location. Parking was close by. Pleasant restaurant (with nice staff) downstairs. I wish I had stayed here (and in Old Quebec) for more than two nights!
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6.3review from
I loved the location just next to the Frontenac and Artist's Lane. There was no elevator and the noise from outside could be loud at times.
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7.0review from
Beautiful decor, great location and a romantic atmosphere. Wifi needs to be available in room. Also, glasses are needed for water.
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7.4review from
We appreciated the help we received from all the staff. They even helped us take decisions on what to do during the day. This is very peculiar. There is a strong food smell on the stairs, that reaches the entrance of the room. This is only down side of the hotel.
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6.6review from
The central location did not require getting a taxi or walking too far. The bed was comfortable. Too many stairs
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7.0review from
A great little hotel in a great location. no elevator
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7.6review from
We found this to be a charming small hotel in the heart of Old Quebec - you couldn't ask for a better location right next to the Chateau Frontenac. The staff were very friendly and accommodating
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7.2review from
room very clean, very comfortable good location we are seniors did not know second ffloor location with no elevator should be stated as such
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10.0review from
One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!! HAVING TO CHECK OUT
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8.0review from
One issue I had was when I was given my credit card receipt it was not itemised, so I had no idea if the valet charge was included. I therefore paid the valet guy separate for the valet parking. Then, when I later went over the credit card bill it appears that I had been charged for the valet on the credit card bill. An itemised receipt would have made me aware of this. Other than that I have no complaints, but I think this is something that is easily rectified.
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10.0review from
Extremely helpful staff, I twice stayed here in one week, fourth floor of the hotel hard by the church square. The rooms are spacious and darkly handsome with just the night accents of decor. Love the rich wood floors and doors, roomy bathrooms and just everything. I travel a lot and honestly cannot demerit the hotel for anything. From directions to restaurant recommendations to central location in old Montreal to handout umbrellas on a rainy Wednesday, Place d'Armes came through.
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9.4review from
Very helpful staff. Great location. Clean. Quiet. Great breakfast which is included in the price. Overall excellent value at $160 per night. Very hard to find the hotel. Room was very small with a shower made entirely of glass in the bedroom itself. Room was very small.
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8.0review from
The staff are exceptional and very personable. The owner can be very proud. We recommend the restaurant for superb cuisine and presentation.
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7.7review from
Everything was quite good. We will recommend the hotel to others and return.
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7.7review from
Excellent staff! Very nice, cozy room. Very comfortable bed with lots of pillows. Nice old building with lots of character. Wireless internet was very helpful. Very nice setting on a 'pedestrian only' street. Great location. Parking was close by. Pleasant restaurant (with nice staff) downstairs. I wish I had stayed here (and in Old Quebec) for more than two nights!
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7.0review from
Beautiful decor, great location and a romantic atmosphere. Wifi needs to be available in room. Also, glasses are needed for water.
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7.4review from
We appreciated the help we received from all the staff. They even helped us take decisions on what to do during the day. This is very peculiar. There is a strong food smell on the stairs, that reaches the entrance of the room. This is only down side of the hotel.
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6.6review from
The central location did not require getting a taxi or walking too far. The bed was comfortable. Too many stairs
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7.0review from
A great little hotel in a great location. no elevator
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7.6review from
We found this to be a charming small hotel in the heart of Old Quebec - you couldn't ask for a better location right next to the Chateau Frontenac. The staff were very friendly and accommodating
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7.2review from
room very clean, very comfortable good location we are seniors did not know second ffloor location with no elevator should be stated as such
