Hotel Pensión Bonifaz

The hotel offers a unique dining experience at the in-house restaurant, and packed lunches can be prepared on request for guests wanting to sightsee during the day. Additionally, the hotel provides grocery deliveries, packed lunches, special diet menus, a snack bar, and breakfast in the room.

The hotel ensures that guest accommodation is disinfected between stays, and all plates, cutlery, glasses, and other tableware have been sanitized. Laundry facilities, ironing service, and a laundry service are also available to maintain cleanliness.

Some guests have mentioned concerns about the lack of air conditioning or heaters in the rooms, old faded sofas, and the absence of screens on windows to prevent bugs from coming in. Additionally, some guests have expressed disappointment with the quality of the food.

The hotel offers designated smoking areas, cribs, kids meals, and complimentary breakfast for families. Additionally, the hotel provides wheelchair access and a concierge service to assist guests with special needs.

The high season is in July, and the low season is in September. Visitors can expect a comfortable stay with extra-long beds, an indoor pool, and mountain views.

Several guests mentioned that the rooms can get warm, especially in the absence of air conditioning or heaters. If you prefer a cooler room, it's advisable to request a room with air conditioning.

The hotel's central location makes it convenient for exploring nearby attractions such as Quetzaltenango Central Park and Quetzaltenango Cathedral, both within a short walking distance.

Some guests were disappointed with the room allocation, particularly when expecting a family suite but receiving two separate rooms. It's recommended to clarify room arrangements during the booking process to avoid any surprises.

Several guests noted that the rooms can be noisy, with sound carrying from adjacent rooms and corridors. Light sleepers may want to consider bringing earplugs or requesting a quieter room location.

Some guests were disappointed with balconies that were more like windows and lacked the expected functionality. If a balcony is important to you, it's advisable to confirm its features before booking.

The hotel has multiple floors and no elevator, which could be challenging for guests with mobility issues. It's recommended to inquire about accessibility and request a lower floor if needed.

A few guests mentioned that the provided toiletries were not up to standard. Bringing your own toiletries might ensure a more comfortable stay.

The hotel offers secured parking, but some guests found it challenging due to the location and layout. It's advisable to plan for parking in advance, especially if traveling with a vehicle.

While some guests enjoyed the breakfast, others found it disappointing, particularly in comparison to other locations in Guatemala. It's advisable to manage expectations regarding the breakfast offerings.

The hotel has multiple floors and no elevator, so guests should be prepared to navigate stairs, especially when carrying luggage.