Cons: no AC (too hot), too much noise from street, charged extra for breakfast juice, requested tip in addition to service charge of 10% for evening meal
Pros: Bed was wonderful with just the right firmness. The main room and the bathroom were large and roomy. The staff was friendly and very helpful. The location is just outside of the main busy part of ...
Cons: The temperature was fine but we wish there had been screens on the windows so we could have left the windows open more. The Wifi was decent but a little slow and spotty at times.
Pros: The staff were lovely. The room was spacious and comfy. Good hot shower. Decent food in the restaurant. Secure parking.
Cons: The Wifi was poor. There was not much vegetarian food on the menu.
Pros: Staff was excellent and so friendly. The breakfast and dinner was delicious as well.
Pros: Pleasant staff, nice room, good WiFi
Pros: The staff is very friendly and helpful; the rooms are modern and most comfortable, hotel ambience is pleasant, the dining excellent ( superb chef ) and the location, while not in the center, makes it ...
Cons: There is nothing not to like! One consideration is the you will require transportation: personal vehicle or taxi to access Xela and surrounding towns. But your being here already suggests you are ...
Pros: Terrific quiet hotel away from the crowds of downtown.
Pros: Fabulous staff, good food and good location for my work.
Cons: A table lamp would be nice.
HOTEL ANNA INN is a great choice for a stay in Quetzaltenango. For a bite to eat, guests can check out Corte Madera, which serves international cuisine and is open for breakfast, lunch, and dinner. Flat-screen TVs, room service, and premium bedding are offered in all rooms.
Pros: The hotel has a really nice interior and the staff are very friendly (though don't speak English). The city itself isn't much to look at however we did some great tours with Quetzal Tours who ...
Cons: The city itself doesn't feel particularly safe, best not to be out too late at night.
Pros: The hotel is at a good walking distance from the center of the town.
Cons: The beds and pillows were uncomfortable also the sheets smelled like cigarettes. The bathroom was extremely small and with poor ventilation. The lighting was very dim and gloomy looking. The whole ...
Pros: Great breakout lounge, roof terrace that looks over the city, location, really friendly helpful staff.
Pros: It was super close to the central square, we were there Semana Santa and procesiones passed right by (cool but it also made getting to the hotel a nightmare at the time we did)
Cons: Honestly, for a hostel it wasn't bad, I think the info on booking about parking could be clearer because it's definitely not included. It's about what one would expect for the price--I ...
Cons: Creditcard plus 5% !!! The family make a lot of noise. Kreditkarte 5% Aufschlag! Die Betreiberfamilie ist sehr laut.
Pros: Wifi was excellent, location was also excellent
Cons: Showers were not hot at all, room was clean but needs better bedding and pillows
Pros: The town wasn't my favourite of places, but that's not the hotel's fault. We only came for a quick overnighter as our hike started there. Casa Kamelot was perfect for that, cheap and ...
Cons: No windows in the rooms, but we had to get up at 5 am anyway, so we didn't mind.
Pros: Good location & quiet
Cons: Everything OK I can't find out dislike things
Pros: Close to the town square, inexpensive, not too busy, clean room.
Cons: All was good.
Pros: Clean, nice staff, location, price
Cons: Dark room
Situated in Quetzaltenango, this hotel is steps from cathedral, Edificio Rivera, and Quetzaltenango Central Park. Parque Centro América and Quetzaltenango Cathedral are also within 5 minutes.
Pros: The location was ideal. The hotel staff was kind, attentive and responsive. We took advantage of the laundry services and the delicious breakfast --especially the fresh fruit and french toast.
Pros: the personal was very kind. It s very near the centre
Cons: The awful noise which came from a nearby restaurant. We had the impression that we had a disco in the room. It lasted well over midnight. Don't forget yr earplugs! Pity. The rest was good
Pros: This is a Guatemalan family operated B&B. The owner was very personable, helpful with our questions and referred us to authentic places and people. The hotel is very clean, comfortable rooms and ...
Pros: Location one block from central plaza, spacious room, Ana Lucia very helpful with guidance for getting around by combi/bus. Choice of breakfasts prepared to order. Good range of bars, coffee shops...
Pros: The staff were very accommodating and helpful. Even called to make bus reservations for us to Guatemala City.
Cons: It is in a noisy part of town. Loud music playing long into the night.
Pros: The bed was very comfortable. The place was very clean and we had clean towels every day. Breakfast seemed to take a long time but was always served with a smile. Excellent value for money.
Pros: We really liked the friendly staff. The breakfast was good.
Cons: There were no problems. I would stay there again.
Pros: Friendly staff. Location was very good for central area.
Pros: Very helpful and friendly staff (nothing was a bother), spacious, clean and well equipped rooms (first hair dryer in Guatemala!), nice breakfasts, located one short block from the main plaza
Pros: the location is gd
Cons: the strange smell in room and bathroom
Villa de Don Andres is a great choice for a stay in Quetzaltenango. Free perks include WiFi and cooked-to-order breakfast daily between 7:30 AM and 10 AM.
Pros: It was a wonderful homey atmosphere, and they were ready to accommodate my every request. I had several unusual requests, like suddenly needing to have rooms for six more guests, and special lunches ...
Cons: Everything was so good and comfortable that I would not quibble with a single thing.
Pros: Central location which is great but downside is noise from outside. Basic comfort but fine for a short stay
Cons: Dark and basic rooms but fine really
Pros: Super friendly staff, willing to accomodate special requests.
Cons: Window to street did not open.
Pros: Old-fashioned friendly, family service.
Cons: Window didn't open.
Pros: Great location close to my favorite restaurant: Sabor de India. Hot showers, very nice full breakfast with options.
Cons: They need to update their linens and style, it is a minimum facility
Pros: The paintings on the walks
Pros: Only that this hotel is well located; the administration & personnel were very helpful...
Cons: The beds, the excessive noise from trafic, there is no heater, the nice wooden chimney was off...the hotel only turns it on when the temperature reaches 0 or below 0 Celsius and we felt cold at night....
Pros: Near the centre, but on a noisy street if you get a room at the front. Further back it's quite old fashioned and relaxed. Friendly and helpful staff. Good breakfast.
Cons: Our first room was horrible - noisy, cramped, with a foul bathroom and broken toilet seat. Once we'd been moved on day 2 it was much better. Xela is not a great place but that's hardly the ...
Pros: Close to centre of city. Looked better than other choices. Small courtyard and lounge area were pleasant spaces. Provision of coffee/tea maker was welcome.
Cons: Very dark and gloomy rooms. Lots of noise from reception area and street traffic. The 'double bed' in Room 4 was very small and mattress very uncomfortable - we hardly slept all night. Mean ...
Hotel Modelo offers a free airport shuttle (available on request). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. There's also a garden, and rooms offer plasma TVs and minibars.
Pros: I loved being called in the morning to be offered with breakfast, I also liked the cleanliness of the bathroom
Cons: It was very loud in the night, the hotel is by a very busy avenue, so you get to hear the traffic
Pros: Pleasant staff. Helpful.
Cons: No reading lamp by the bed for the evenings. The water did not get hot enough in the shower.
Offering an on-site restaurant, Hotel y Restaurante Villa Esmeralda is located in Quetzaltenango, 45 minutes driving from the hot springs of Fuentes Georgianas. Free WiFi access and free private parking are available. Each room here will provide you with a cable TV, a balcony and a patio. Private bathroom also comes with a shower. At Hotel y Restaurante Villa Esmeralda you will find a 24-hour front desk and a laundry service. Other facilities offered at the property include a tour desk.
Pros: great location. private room had a comfy bed.
Cons: wooden guy at check in. can be a bit noisy because of bars downstairs till 1am
Pros: The location and riendly staff
Pros: Value and staff
Cons: Very loud. Shared bath on another floor
Pros: I liked friendly staff, restaurant with yummy with chocolate and nice rooms I slept in, I had my own privacy and rooms were spacious, with nice art and my own balcony
Cons: Cold shower and noisy nights because of location close to Plaza
Pros: The accommodation is located inside of historical old architecture which is artistic. All facilities are kept clean.
Cons: Night is very cold but hot shower is not enough hot and bedding is not provided enough. Music of Cafe & restaurant under the accommodation is noisy until 22:00pm.
Cons: The street was too noisy with very loud musique until very late .
Pros: Most beautiful building in Xela . Everything was great. Travel Agency downstairs . Thank You guys
Pros: The staff was super friendly. I got ill before arrival and they really took care of me. The terrace is beautiful and the food is good. Clean, spatious rooms.
Cons: The place was surroundgeluid by bars, so if you are looking for a place to relax and rest this is probably not the best pick.
Pros: Good staff, positive atmosphere. Good food.
Cons: It was very noisy at night thete are 3 bars downstairs and the staff of Casa Nativa played music on the terrace day and night . I mostly enjoyed it but was too loud on Fri nite until 1:00 am. I should...
Pros: the room is very clean and nice with the murals.
Cons: one has to know before staying there, this place is Very very noisy with 5 nightclubs around, be prepare not to be able to sleep until 1am time of the curfew. if you are staying there to party then ...
Offering a restaurant and a cultural centre, Casa Nativos is located in Quetzaltenango city centre. It features free WiFi and a shared terrace overlooking the surrounding mountains. Uniquely decorated, each room here features bright décor and comes equipped with a wardrobe and a shared bathroom with a shower. Some open out on to a balcony. Extras include a desk and bed linen. At Casa Nativos you will find laundry service, a terrace and a café-bar. Other facilities offered at the property include a shared kitchen, a shared lounge and luggage storage. Baul Natural Area can be reached in 10 minutes by car, while Georginas Hotsprings is a 45-minute drive from Casa Nativos.
Cons: Rooms are too dark! Skimpy towels had to ask for soap! And extra towel
Pros: We had an amazing suite at the corner of the building overlooking the park and it cost only slightly more than the normal rooms.
Cons: Windows don't shut properly and it's relatively noisy.
Pros: Location is excellent, as well the view of the Central Park and colonial buildings. The staff gave us the room with the best view.
Cons: It was noisy at night, because of traffic and nearby bars and restaurants.
Pros: The room was clean, it smelled good. Also the service of the hotel and how close it is from the park.
Cons: The rooms should have more light. Also, take care of the bathroom tiles. Finally, the water (from the shower) should be easier to heat.
Pros: Good location and friendly staff. Good internet quality.
Cons: Noisiest hotel I have ever been in. Loud music from street pubs keeps you up all night and screaming kids running through the hallways won't let you sleep in the morning.
Pros: Older building with great character. The location was perfect. The balcony in the room was lovely. We had the perfect, classic overlook of the square .
Cons: we could hear lots of partying going on in the square very loudly until about 2 am
Pros: Villa Real is located in the best section of town where you can walk to several restaurants and attractions. Our hotel window overlooks central park and all the beautiful old buildings of Xela.
Cons: Villa Real is located on the busiest corner in town. We were awoken by loud trucks, buses, horns, even a guitar player outside our window at 3am. The beds are low quality with old sheets that don'...
Pros: Rooms surprisingly big.
Cons: The room was infront of the event room, at 6 am. People was making a lot of noise.
Pros: Good location.
Cons: Taxes were not included in price.Restaurant was closed. Very old sheets on the beds. Very loud music in the neighborhood.
Situated in Quetzaltenango, this hotel is steps from Quetzaltenango Central Park, Edificio Rivera, and Quetzaltenango Municipal Palace. Parque Centro América and Museum of Natural History are also within 5 minutes.