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Absolutely nothing! Where shall i begin? Advertised an outdoor pool, it's an out of ground plastic bag full of disgusting stagnant water! Advertised air con, none worked! Advertised Wi fi, can't remember exactly where we could pick it up! Food in the 'traditional french' restauranr was awful. My wife sent the Veal back because it was raw and full of gristle. The green beans looked as though they had been cooking for several days. The rooms were tiny with inadequate hanging space for clothes and don't get me started on the bathroom (closet!). All in all the worst place I have ever stayed at. Booked for 5 nights too, my god, we couldn't wait to get into the car after checking out after the first night.Stay away until it is knocked down and another rebuilt!'
Outdoor swimming pool. Very basic hotel in the middle of an urban/industrial estate.
Like we did in 2009, we enjoyed our one weeks stay at the hotel this year. Same nice surroundings, staff and owners, want to come back next year.
Hotel room was clean and the overall facilities were nice. Not a very scenic location and limited in the choices of decent restaurants.
The rooms were spacious and very clean. No tea and coffee making facilities.
The setting is beautiful and the rooms were of an excellent standard. The service was both friendly and helpful. Although we only did an overnight stop I would thoroughly recommend this hotel.
Very helpful staff, could not do enough for us. Evening meal and service was all very good.
Clean large rooms with a double bed and three singles on a mezzanine. Well furnished and air conditioned. No restaurant for lunch or dinner. Bar service poor, warm beer which ran out and nothing available after 10pm.
It had a very friendly atmosphere we were made to feel very welcome even though we can not speak any French they where very accommodating
I booked a family which was good: the children had a loft while the parents sleep downstairs. Value for money was good. Two issues. We tended to run out of hot water. The first to persons to take a shower had a hot shower, the third one got cooler and the the fourth person had a lukewarm shower. Second, the breakfast was charged additional while I thought that was included. Difficult to argue about that as the counter staff only speaks french and I don't. One other issue: the hotel is hard to find even with navigation system. Had to go there using coordinates, not address. However I was prepared for that based on other feedback.
it was great the kids could not belive we were staying here seeing is beliveing great staff great rooms nice and clean no
Nothing I wouldn't get near that place They write they have Bb cot but they don't when we came we have been told that they have 5 babys so this is why there are not left the morning after we learened that there are no
breakfast quality was poor, further from town centre than originally thought
Please write at least 15 words
close to super market. easy to find. restaurant close by. sometimes noisy
Cheap, convenient The walls are too thin. We were kept awake by noise from adjoining rooms
Peaceful hotel Phone contact before aerrival was difficilt. Needed to phone 5 times before answered
It is cheap ! The room smell cigarette... the made wake me up at 9:00 entering in the room without knocking at the door.
Basic, clean and good value for money. Excellent location in central Ales. Laurent was very helpful and most welcoming!
The good place in the middel of the city. They have some problems with the toiletdrain, there was a bad smel from the toiletdrain.
Cécile and Laurent were exceptionally helpful and thoughtful. Thanks to them, we really enjoyed our stay in Alès. Late arriving noisy guests !
Private parking area.
City centre location insufficient car parking. Lack of lift.
Friendly and accurate staff.Service at breakfast was very pleasant.Information about sightseeing absolutely fabulous.
This was a first class hotel. The manager and manageress were extremely helpful and I am very pleased to have stayed in their friendly, efficiently run hotel. I would reccommend it to anyone.
staff were very friendly and helpful
Excellent well informed staff. English spoken well. Excellent continental breakfast, highly recommended. We failed to reserve parking, so experience difficulty dropping off our luggage, but plenty of cheap parking nearby.
It was very clean and pleasant. No
An outstanding property in all respects.High quality local food and wine.
The location - and particularly the terrace restaurant with a fantastic view. Pool lovely but more of a splash pool than a swimming pool. Food overpriced - and a problem for vegetarians/ Menu was the same both nights we were there and we had already eaten every option open to us on the first night. Room had very basic facilities considering the price.
Nice and original stylish hotel, nice stuff. Good facilities: pool, parking, very nice view terrace. Nice small village, with ancient atmosphere. Very rafinated restaurant and special wine choice. Good place for wine connaisseur. Though, prices list for a special gastronomic experience.
good view from the terrace,not from the bedroom. The hotel itself was ok but the meals were outrageously priced and not at all good value for money. we ate for half the price at our next hotel and this was twice as good! The breakfast was double what we paid elsewhere and just the same.
We took twice the "Wine Surprise Menu" for 75€ (wines and digestif included) and enjoyed two evenings of complete satisfaction. The price may sound high at a first glance, but we found we've got real value for money! There's no lift in the hotel, and there are some stairs to climb from the parking. However, the personnel is utmost friendly and helpful, so this is not really to be considered as a disadvantage.
a beautiful hotel with excellent renovated rooms in old Pierre. Food was fabulous and excellent wine list. Staff helpful and charming. Nothing
Poor quality for high price. On the website it looks better, in reality the hotel is not the best place to stay.
Very Spacious cold and not enough day light in the room - no view
We were very satisfied by the very friendly and helpful hosts. It is a charming maison with beautiful garden, large luxuous swimming pool that overlooks the beautiful surroundings. We definitely recommend it to everyone!