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We needed a place to rest before our flight. This hotel is close to the airport and the staff was excellent. Besides being near the airport, the location was not a real scenic site,
The bathroom and it was clean The location was not as close to the beach and the area wasn't very nice
Excellent and varied meals. Kind and very helpful hotel staff. It's not directly about the hotel, but about people stayed there - there was lost of young, very noisy German people and their behaviour was very annoying.
We enjoy that holiday. The hotel catering was good, staff was nice and we liked our room. Hotel has very good location, fantastic swimming pool and beautifull view. Staff do not speak english. That wasn't nice.
Staff very nice
Almost all the hotel guests were elderly people
location and food poor entertainment programm, lack of minibar at the room
It was wide variety of food, at brekfast, an diner as well, some of them tasty too refreshers at breakfast were loo quality... taste like s.....
good meals with good variety of food, comfortable bedrooms and staff very helpful. good location, near the beach and night animation, but not noisy. it's a very nice hotel with large facilities the hotel's animation could be improved
The best prices! I think rooms are not safe, low quality.
was more like a 4 star rather than 3 it wasnt what i was expecting therfore a really nice suprise when we walked it, had great views from our balconey. food could of been a little better there was alot of proccessed meats which i didnt like.
Helpful and friendly personnel, good location at 200m of the beach, price is low for what you get. Internet use is charged 1 euro per 10 minutes, unless you bring your own portable. Elevators are old, we got stuck for 20 minutes in one of them.
The distance to the beach. The breakfast was really poor and the rooms are very noisy. Especially in the morning when the housekeeping was cleaning the room.
The food, the reception, the hall, the location
Very central, bus stop at 50 mt, taxi station at 50mt, beach at 100mt.The recepcionists were very helpful and friendly, resolve electrical problem in the room, they help me with the rentacar, store the luggage for the whole (last) day, explain the bus system to palma.... Brekfast was the same every day, no variety. Sometimes it smells for a few seconds from the room aircon. Maybe a little noisy but you have to know were you are...in july in S'arenal it is normal
Marvellous hotel, mainly spanish guests (families), the food was also Mediterranean style.It's a three star hotel so no luxury there, but for us it was way much more than worth the money paid. The walls are thin, which really didn't bother us though.Stayed on the 4th floor and it wasn't too noisy like other have complained.
The personal was extremely friendly and professional, the guests were all very friendly also. (Their nationalities were mainly spanish and portugeas). The depth of the pool is on one side 3 metres. Overall the ambiance was very good. A bit noisy, the beds are two single beds which move easily.
I understand it was a hotel however coffee making facility along with a fridge would have been nice. Dont think it is suitable for english speaking guests as i found some of the bar staff especially took a while to understand us.
Overall nice and clean hotel, very close to the beach. Most of the staff did not speak English at all; and could be more polite.
We stayed for a long weekend and found the hotel to be very nice and clean and very close to the beach and bus stops. Hotel staff were friendly and helpful. There were a mixture of guests from all nationalities and families as well as school groups. There was security on site to make sure that there were no noisy neighbours!! Breakfast was ok for the price. I would recommend it!!!!
Good location; reasonable price 1). The management checked in a guest and gave them my room??!! At midnight on my first night this guest opened the door to my room and started to enter. I was awakened and not amused. 2). The manager who handled my check-in felt that he needed to re-calculate my room rate. As a result, my room rate dropped by 2 Euros per day. He gave me a signed and dated receipt. The next day, another manager called my room and accused me of underpaying my bill!! He never spoke with his colleague.
Beach is not far from hotel. Bus's stop and the water park are not far from hotel. There are many delicious and varied food. Good value for money. This room is not air-conditioner. Very stuffy and noisy to sleep. The room features a minimum. Distatsionny not miss the remote control at the TV.
Good enough for the price I paid A bit too noisy
Good service in the hotel and clean towels every day.
I liked the position of the hotel and the cleanliness of the room I don't like the food
good eat Very noisy youth
The price! They can improve the buffet...and put bigger TVs...
With half board i got very good price. It is near from the beach and the live center of S'Arenal. The room is ample. It is an hotel frequented by young people so expect to hear some noise at night.
The food, the price, the bus stop is in front of the hotel. Sometimes one of the elevators did not work.
Only the Hotel Staff. very low food quality. Rumors on the night was too much,could not sleep.
Easy access, Air Co in the room, Receptionists are friendly. The bed linnen hadn't been changed during the whole stay, The key system should be changed from an old fashioned to a key card. Anyone can just come up to the reception and ask for any room key. The key recieving system has not been thought through very well.
No, the hotel has poor food, nothing tasty.
Friendly service, relaxed atmosphere. Lovely people. sometimes the food wasn't great, but its good value
The pleasant, helpful staff and the variety of food offered on the all inclusive. Good value for money The bar closed too early in the evening. The hotel did not provide facilities for the entertainment representative to be imaginative.
sitting by the pool and relaxing with a nice cool drink.
Very good food at the hotel restaurant. Very small room with old and uncomfortable furniture, no mini bar, location far from the beach, no wireless internet (even though it was listed as one of the offered services).
this is my 5th visit to the hotel this year, I asked for front room accommadation and was put at the rear,it was not what i wanted
young girls bikini.... no air-con, no wifi internet, not cheap price
Clean Room only.. Food, Drink, Hotel Staff, Could not get as much as a glass of water and no Air Conditioning. Awful hotel would not stay there again..
Very friendly and helpfull staff, very good breakfasts, close to beach, quite affordable place, large space for tan on the roof, nice room. Some german speaking guests were awful! After few drinks worse than .igs - shouting, screaming and running everywhere (even they didn't know where) sometimes till 5 A.M. !!! Seriously they didn't know when to stop. In my opinion too many (almost all) guests of the same nation in this place.