Demetra Art Hotel

The hotel is conveniently located near important attractions and offers easy access to public transport, making it a perfect choice for exploring the city.

The staff is known for being very friendly, helpful, and accommodating, providing useful answers and assistance to ensure a pleasant stay.

Some guests have mentioned noise as an issue, particularly in rooms on the lower floors, but the convenient location compensates for this inconvenience.

The hotel is an example of excellent customer service in the Russian hospitality industry, with super nice and accommodative staff, making check-in and check-out easy and smooth.

The hotel offers clean and spacious rooms, new bathrooms, and polite staff, providing a comfortable and pleasant environment for guests.

Some guests recommended choosing a room on a higher floor to minimize street noise, especially if you are a light sleeper.

While the breakfast was good, it was suggested that the hotel could diversify the breakfast menu throughout the week to cater to longer-staying guests.

Several guests mentioned that the hotel is located on a loud street, and noise from neighboring rooms and the street could be disruptive, particularly in lower floor rooms.

The staff received consistent praise for being friendly, helpful, and willing to go out of their way for guests, contributing to a positive guest experience.

The hotel's location was highlighted as very convenient, with easy access to the metro, train station, and various city sights, making it an ideal base for exploring the city.

Guests appreciated the layout of the rooms and the view from the top floor, suggesting that these aspects enhanced their overall experience.

The hotel was commended for providing excellent customer service, with smooth check-in and check-out experiences, contributing to a positive impression of Russian hospitality.

It was noted that the hotel may be more expensive than usual during public holidays, so it's advisable to consider this when planning a stay.

While the rooms were generally described as clean, one guest mentioned a non-acceptable dirty carpet in a deluxe room, indicating a need for consistent attention to cleanliness.

Some guests experienced issues with erratic internet and a slow elevator, which may be worth considering for those reliant on these amenities.