The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Nevsky Grand?
Guests have reported clean and efficiently-equipped rooms with no complaints about the room or the beds.
Is parking available at Nevsky Grand?
Nevsky Grand offers an airport shuttle service for a surcharge, providing convenient transportation options for guests.
What can I expect from the food quality at Nevsky Grand?
While some guests have described the breakfast as a tragedy, others have praised the excellent breakfast and the nearby luxurious department store for dining options.
How is the cleanliness at Nevsky Grand?
Guests have consistently praised the cleanliness and efficient layout of the rooms at Nevsky Grand, with some minor concerns about specific areas like the bathroom and shower.
What can I expect from the customer service at Nevsky Grand?
Guests have highlighted the helpful staff, early check-in options, and friendly service at Nevsky Grand, although some have mentioned issues with amenities and room maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Lower Floor
Some guests reported issues with the elevators, so choosing a room on a lower floor might save you from potential inconvenience.
Explore Nearby Attractions
The hotel is conveniently located near major tourist attractions such as the Hermitage Museum, Church of the Savior on the Spilled Blood, and Palace Square, making it easy to explore the city's landmarks on foot.
Consider Room Size
Several guests mentioned that the rooms, especially the bathrooms, were on the smaller side. If space is a priority for you, consider this aspect when selecting a room.
Be Mindful of Noise
While the hotel's central location is convenient for sightseeing, some guests noted street noise as a potential disturbance. Bringing earplugs or choosing a room away from the street side could help mitigate this issue.
Check Room Amenities
Some guests experienced issues with room amenities such as the TV and shower. It might be helpful to inquire about these amenities upon check-in to ensure a smooth and comfortable stay.
Breakfast Alternatives
While some guests enjoyed the breakfast, others found it lacking. Consider exploring nearby dining options for breakfast to find a meal that suits your preferences.
Inquire About Early Check-in
Several guests appreciated the option for early check-in, so if you have specific arrival time requirements, it could be beneficial to inquire about this service in advance.
Consider Premium Room Features
Basic rooms may lack certain amenities like an iron or kettle, which are available in premium rooms. If these amenities are important to you, consider opting for a premium room.
Utilize the Ticket Service
The hotel offers a ticket service, which can be convenient for arranging tours and accessing local attractions. Take advantage of this service for a hassle-free sightseeing experience.
Seek Assistance from Multilingual Staff
The hotel's multilingual staff can be a valuable resource for navigating the city and addressing any language barriers. Don't hesitate to seek their assistance for a smoother stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 7.3 |
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Distance to city center | 0.7 mi |
Nearest Airport | Saint Petersburg Pulkovo |
Distance to airport | 9.4 mi |