Guest reviews
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Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.6 "City centre within easy reach , said 96%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.1 "Excellent pool."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 7.7 "Housekeeping was great , according to 77%." -
7.9 "Good breakfast."7.1 "71% were
happy with the price of the breakfast ." -
7.8 "Internet works."7.4 "74% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
4.0 "Rooms are not good."1.8 "82% said
rooms were small ." 2.4 "76%complained about the bathroom ." 1.0 "90%criticized the small bathroom ." 2.3 "77% hadproblems with the shower ." 1.6 "Air conditioning was criticized by 84%." 2.1 "79% said thebathroom was dirty ." 2.8 "72% thought thetv was sub-standard ." 1.7 "83% weredisappointed with the minibar ." -
2.9 "Quite uncomfortable."1.8 "82% said
rooms were small ." 2.5 "75% thought it wastoo noisy ." 1.0 "90%criticized the small bathroom ." 1.6 "Air conditioning was criticized by 84%." -
2.8 "Terrible amenities."2.8 "72% thought the
building wasn't nice ." 2.0 "80%complained about the elevator ." 1.2 "For 88%, thelobby entrance was sub-standard ." 2.0 "80% thought thefacilities needed updating ."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
8.9 "Pool is good."
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 7.7 "Housekeeping was great , according to 77%." -
7.9 "Good breakfast."
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7.8 "Internet works."7.4 "74% said the
wifi quality was great ." -
4.3 "Rooms are not good."1.8 "82% said
rooms were small ." 2.4 "76%complained about the bathroom ." 1.3 "87%criticized the small bathroom ." 4.7 "For 53%, therooms looked old ." 2.1 "79% thought they werepoorly maintained ." 1.5 "Air conditioning was criticized by 85%." 2.4 "76% hadproblems with the shower ." 2.0 "80% said thebathroom was dirty ." -
3.8 "Vibe wasn't good."4.3 "57%
criticized the unstylish hotel ." 1.0 "For 90%, thelobby entrance was sub-standard ." -
3.1 "Quite uncomfortable."1.8 "82% said
rooms were small ." 2.5 "75% thought it wastoo noisy ." 1.3 "87%criticized the small bathroom ." 1.5 "Air conditioning was criticized by 85%." -
2.6 "Terrible amenities."2.5 "75% thought the
building wasn't nice ." 2.1 "79%complained about the elevator ." 1.0 "For 90%, thelobby entrance was sub-standard ."
Overall Rating
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9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 9.4 "94% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." 7.7 "Housekeeping was great , according to 77%." -
8.6 "Good value."7.5 "75% were
happy with the price of the breakfast ." -
8.0 "Breakfast is good."7.5 "75% were
happy with the price of the breakfast ." -
7.7 "Internet works."7.3 "73% said the
wifi quality was great ." -
6.1 "Food is average."
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4.0 "Rooms are not good."2.0 "80% said
rooms were small ." 2.7 "73%complained about the bathroom ." 1.3 "Air conditioning was criticized by 87%." 4.9 "For 51%, therooms looked old ." 0.9 "91%criticized the small bathroom ." 1.9 "81% thought they werepoorly maintained ." -
3.1 "Quite uncomfortable."2.0 "80% said
rooms were small ." 2.5 "75% thought it wastoo noisy ." 1.3 "Air conditioning was criticized by 87%." 0.9 "91%criticized the small bathroom ." -
3.1 "Terrible amenities."3.0 "70% thought the
building wasn't nice ." 1.8 "82%complained about the elevator ."
Overall Rating
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9.7 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.7 "Great service."9.3 "93% thought the
service was very professional ." 7.8 "78% said thereception staff was great ." 7.4 "Housekeeping was great , according to 74%." -
7.9 "Good breakfast."
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7.7 "Internet works."7.5 "75% said the
wifi quality was great ." -
3.7 "Rooms are not good."1.6 "84% said
rooms were small ." 2.2 "78%complained about the bathroom ." 2.2 "78% hadproblems with the shower ." 1.8 "82% said thebathroom was dirty ." 0.8 "92%criticized the small bathroom ." 4.7 "53% foundproblems with the furniture ." -
3.1 "Quite uncomfortable."1.6 "84% said
rooms were small ." 2.7 "73% thought it wastoo noisy ." 0.8 "92%criticized the small bathroom ." -
2.7 "Terrible amenities."2.6 "74% thought the
building wasn't nice ." 2.0 "80%complained about the elevator ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Repair work right down the windows.
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6.7review from
Great reception staff, check-in (which was late at night) and check-out was an easy and welcoming pleasure. The hotel location could not be better and is literally only 2 minutes from Nevsky Prospekt. Breakfast in the Grand Cafe on the first floor is simple but with reasonable variety, and the restaurant is run very efficiently by friendly and attentive staff. The hotel currently offers a half price for Sunday nights but this is only given if the booking is made on their site and not if done on the Booking.com website. I think this deal should be available to everyone regardless of where the booking is made.
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5.3review from
It was very close to all major attractions in the city. The staff spoke English and were helpful. The breakfast was not very satisfying or good. The rooms were small and the smoking that was allowed at the hotel was over-powering.
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5.0review from
The location of the hotel Very small facilities
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5.0review from
I must say I was disappointed with this hotel. I think I expected more - I even went back to the website to re read the reviews to see if I had missed something. The best thing about the place was the location. The first rooms we were given were on the 7th floor. It had stained carpet and both rooms were small - the small double bed had to be pushed up against the wall as the room was so small. I quietly complained and they were very helpful and relocated us. In the end it was ok - but the location made up for it. The rooms are very small, plain, functional with a busy breakfast room - but enough for everyone. A computer was made available for guests and this was great. Very good staff The size of the rooms.
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6.0review from
Very good location. Manager of Grand cafe is trying to make this cafe like McDonald's - always hurry you while you are eating.
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7.6review from
The very adequate location close to historic as well as the business heart of the city where numerous bars, restaurants, shops and easy access to the public transportation exist, No
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7.2review from
Location was superb. The carpet was old and dingy. Not enough storage in the bathroom but otherwise we certainly received value for our money.
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5.6review from
Nicely positioned - just off (too) busy Nevski Prospekt with a stand of Teremok right opposite - excellent pancakes... Breakfast was excellent too. The rooms were rather small but nicely furnished.
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5.2review from
Location of the hotel is very good. All famous and most interesting sights are near the hotel, e.g. it takes only 3min walk to the Hermitage and Lady of Kazan Cathedral. Breakfast was tasty and with wide assortment of food. Rooms are quite small. If you plan long stay in St.Petersburg (from my point of view) it will be better to choose another hotel.
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6.7review from
Great reception staff, check-in (which was late at night) and check-out was an easy and welcoming pleasure. The hotel location could not be better and is literally only 2 minutes from Nevsky Prospekt. Breakfast in the Grand Cafe on the first floor is simple but with reasonable variety, and the restaurant is run very efficiently by friendly and attentive staff. The hotel currently offers a half price for Sunday nights but this is only given if the booking is made on their site and not if done on the Booking.com website. I think this deal should be available to everyone regardless of where the booking is made.
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7.6review from
The very adequate location close to historic as well as the business heart of the city where numerous bars, restaurants, shops and easy access to the public transportation exist, No
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7.2review from
Location was superb. The carpet was old and dingy. Not enough storage in the bathroom but otherwise we certainly received value for our money.
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5.7review from
Repair work right down the windows.
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5.3review from
It was very close to all major attractions in the city. The staff spoke English and were helpful. The breakfast was not very satisfying or good. The rooms were small and the smoking that was allowed at the hotel was over-powering.
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5.0review from
The location of the hotel Very small facilities
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5.0review from
I must say I was disappointed with this hotel. I think I expected more - I even went back to the website to re read the reviews to see if I had missed something. The best thing about the place was the location. The first rooms we were given were on the 7th floor. It had stained carpet and both rooms were small - the small double bed had to be pushed up against the wall as the room was so small. I quietly complained and they were very helpful and relocated us. In the end it was ok - but the location made up for it. The rooms are very small, plain, functional with a busy breakfast room - but enough for everyone. A computer was made available for guests and this was great. Very good staff The size of the rooms.
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6.0review from
Very good location. Manager of Grand cafe is trying to make this cafe like McDonald's - always hurry you while you are eating.
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5.6review from
Nicely positioned - just off (too) busy Nevski Prospekt with a stand of Teremok right opposite - excellent pancakes... Breakfast was excellent too. The rooms were rather small but nicely furnished.
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5.2review from
Location of the hotel is very good. All famous and most interesting sights are near the hotel, e.g. it takes only 3min walk to the Hermitage and Lady of Kazan Cathedral. Breakfast was tasty and with wide assortment of food. Rooms are quite small. If you plan long stay in St.Petersburg (from my point of view) it will be better to choose another hotel.
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