Ceiba by Masaya Collection

The hotel offers a variety of amenities, including daily housekeeping, contactless check-in/check-out, a tour desk, a restaurant, bar/lounge, and a spa and wellness center.

The hotel provides free parking for guests, making it convenient for those traveling by car.

The high season at the hotel is in July, offering an ideal time to experience the amazing views and enjoy the well-appointed rooms.

Guests can expect delicious food options at the hotel, with special diet menus available upon request and a restaurant that offers the best food during the trip in Cauca/Huila.

The hotel provides clean and comfortable rooms with friendly and helpful staff who embody the friendliness and warmth of Colombians, ensuring a pleasant and relaxing stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Magdalena gorge comes highly recommended.

Guests noted that the hotel's location and views are exceptional, especially during high season. Planning a visit during this time may enhance the overall experience.

The hotel is conveniently located near the San Agustin Archeological Park, making it a great base for exploring this attraction. Consider planning a visit to the park during your stay.

Guests recommended splurging on rooms with mountain views and balconies for a more enjoyable and relaxing experience.

Guests enjoyed the various on-site activities such as horse riding, cycling, and evening entertainment. Consider participating in these activities for added enjoyment during your stay.

Some guests mentioned issues with Wi-Fi and hot water. It's advisable to confirm these amenities before booking, especially if they are essential for your stay.

If you require transportation, the hotel offers airport shuttle services for added convenience. It's worth considering this option for a hassle-free arrival and departure.

While the food received positive feedback, some guests noted specific items that were not up to par. Consider exploring dining options in the nearby town for a varied culinary experience.

If you're celebrating a special event, such as a birthday, communicate your preferences clearly to ensure a seamless experience. This can help manage expectations and enhance the overall satisfaction with the celebration.

Embrace the natural surroundings and be prepared for encounters with local wildlife, such as spiders. This can help set realistic expectations for those who may be sensitive to such encounters.