Things to do
Basics
Family friendly
Bathroom
Dining
Services and conveniences
Outdoor
Media and entertainment
General
Health and safety
Fitness
Pool
Parking and transportation
Accessibility and suitability
Laundry
Bedroom
Workspace
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers complimentary restaurants serving Asian and Spanish cuisine, free shuttle buses to Playa del Ingles, and a variety of activities in the swimming pool area, including shows, bingo, and games.
Is the hotel known for its cleanliness and Covid-conscious measures?
Yes, the hotel is known for being very clean and Covid-conscious, with daily housekeeping, contactless check-in/check-out, and enhanced cleaning protocols.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the noise, food, and wine. Additionally, there have been comments about the swimming pool not being heated and the lack of music and atmosphere around the pool.
When is the best time to visit the hotel?
The low season is in May, and the high season is in November.
What practical information should guests know about the hotel's parking availability?
The hotel offers street parking, free parking, and private parking for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or sea comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers complimentary shuttle buses to Playa del Ingles, making it convenient to explore the nearby beach and town.
Consider Low Season Travel
May is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and enjoy a more relaxed atmosphere.
Check Noise Levels
Some guests reported noise disturbances, particularly in rooms located near the entertainment areas. Consider requesting a room away from these areas if you are sensitive to noise.
Enjoy the All-Inclusive Benefits
Guests appreciated the all-inclusive offering, with unlimited food and drinks available throughout the day, including a variety of beverages and snacks.
Utilize the Hotel's Family-Friendly Amenities
Families with children can take advantage of the kids' club, child pool, and indoor play area, providing entertainment and activities for younger guests.
Plan Beach Visits Carefully
If planning to visit the beach, consider using the hotel's free bus service to avoid a steep climb. This can save time and effort, especially when carrying beach essentials.
Explore Nearby Natural Attractions
The hotel is close to Parque Natural de Pilancones and Las Nieves Peak, offering opportunities for nature enthusiasts to explore the natural beauty of the area.
Stay Informed About High Season
November is mentioned as the high season, so travelers considering this time should plan and book in advance to secure their preferred accommodations and avoid potential crowds.
Keep Noise Levels in Mind
Some guests mentioned that the hotel rooms could be noisy, especially due to thin walls. Light sleepers may want to consider this when booking and pack earplugs as a precaution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | December | $298 | $307 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 34% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 11.1 mi | Las Palmas de Gran Canaria | 16.3 mi |