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The staff was very helpful, were all fluent in English and German, very smiley and always trying to improve their services. A great "customer services" behaviour. The food was quite repetitive, similar dishes during the dinner ... still, there was always a meat, fish and vegetarian dish. Since I was pregnant, I was very careful with the food but I must say that it was good and had no problems. I did not like that drinks have to be paid extra during dinner.
Everything was fine. I hope some day in the future I'll spend another perfect week in this place. Some key people don't understand English well, though they try to do their best to help you.
location, silent location, close to beach, centrum playa des ingles, good for single, double or families. Too many germans
The hotel reception staff were very helpful The lift door sensors are inadequate,and could close on you as they did on me , causing the largest bruising on my arms my nurse had never seen .
nice breakfast and dinner room are good.senior hotel near beach and from the night life could be cheaper
Very friendly staff, amazingly good location close to the beach, kitchen was useful and good food in restaurant.
the hotel reception staff were very helpful The food was terrible
Facilities were good, views and situation along with staff were good and very helpful. Initial room was very poor with no view but asked and recieved a better room. Food was adequate but presentation could be improved.
The views from the restaurant and teeaces and rooms were excellent. The on-site recreation facities were good and the activitie co-ordinator, Adam, was enthustastic, and friendly but not pushy. Rooms were noisy. Some doors and windows were showing signs of age.
It had a nice swimming area for me. My mother had no possibility to swim in the pool, as she is not so good on her legs, and no walk into the pool ramp. She was very dissapointed, especially as it was 30-34 degrees heat everyday.
the taste of the food...the way it was prepared..., But the offer was good
We liked the restaurant staff and the exterior look of the hotel; the pool looked great too. They should definitely start redesigning the hotel rooms. The fact that the bedrooms had only a little window to the outside, the wooden furniture was old and repulsive and the interior had a gloomy look is a serious downside of this hotel. It is definitely not a good honey moon destination (and not a good destination for young people as well).
Location: close to Jumbo Center, restaurants, shops etc. Walking distance to the beach (or using free hotel shuttle). Nice personnel. Hotel is out-dated. The walls are so thin, that you can hear your neighbors coughing or sighing. Beds are not comfortable at all. Bathroom amenities are absent. No teapot in the kitchenette. The food is awful, both at the breakfast and at the dinner (how hard should they try to spoil even the scrambled eggs?).
View and location Service was rather cold and off hand not what i expect at that level of hotel. Also Spa and pool were closed which i was not made aware off when booking so as a family very disappointed!
the view from our room was breathtaking, the ambiance was relaxing, and the food was fantastic.
Excellent location for walks in the mountains and visiting the interior of Gran Canaria.
clean new hotel with stunning views and very friendly staff; the reception staff speaks either english or german as a foreign language; Arrive early to enjoy the afternoon sun on the terrace looking at the great mountain scenery! only buffet breakfast is offered
The view from the room, the balcony furniture with fleecy rugs for sitting above the clouds was amazing after a day of driving the zig zag roads. the cafe/restaraunt staff were very helpfull and attentive to the kids, and the standard of food excelent. The swiming pool shown in the photo's is not available unless you use the spa which is out of bounds for kids at all times. I had read reviews about it being closed so checked on paradors website, trip advisor and hotels website and there was no mention of this. This was the main reason we had booked.
This parador is located in the centre of the island with magnificent views of the mountains and easy access to walks and the very special Roque Nublo. I was amazed to get a twin room for 60 euros. Breakfast was extra at 15 euros each but very special. There could not be anything to dislike at this hotel.
The view from the balcony towards the setting sun was beautiful. The hotel offered what they promised in this regard. It was quite expensive.
The location of the Parador up in the mountains is excellent with stunning views from the bedrooms (Mount Teide on Tenerife can be seen on a clear day). The bedroom accommodation,lounges, & main areas are of the usual high standard found in Paradors (this one has only recently been opened/renovated). We thought the price of the Spa/indoor pool etc at over 30 euros each person was excessive otherwise we would have used it more. It's a pity there is no outdoor pool.
Fantastic iews from our room and balcony. Staff not very friendly. No lighting for inside the wardrobe/lobby.
Tranquility Booking.com information stated things that were not there, ie., solarium, massage, jacuzzi, business centre, laudnry & ironing.
Good location for walking. Attractive comfortable rooms. Other guests very nice. Disappointing food
Good food and friendly staff. Good base for walking Did not like the open plan bathroom-I like toilets to have a door!Also the room was small and smelt of food,and there was nowhere to sit comfortably,apart from the bed
i liked almost everything there. Nice atmosphere, good garden, breathetaking view on the mountains, nice stuff. -
Splendid, though challenging walking from the door into the amazing Gran Canerian mountains and gorges Eating in the evening is a problem. Though one of the largest central Gran Canarian villages, Tejeda is very quiet even in the 'high season' of mid-February - with wholesome but simple food available from only one (different) cafe per night. But its Almond Festival, when blossom abounds at this time, changes everything - though this year this was spoiled by rain.
Lovely hotel well situated to walk up Roque Nublo. Has a nice common room, but unheated and locked in the evening (Feb.'09) No heating, everyone seemed to wear coats for breakfast, no restaurant or bar open. All restaurants in the village close before 9:00pm if you can get them to serve you. I like a quiet life, but what happens here after 20:00. I don't recomend the drive to the village after dark!
Great location and view, very friendly and helpful staff, god facilities, good breakfast (but remember to bring warm clothes for cool mornings). Possibility to have earlier breakfast, and perhaps more varied selection of bread.
The Location, The Individuality, The general comfort. The friendly helpfulness of the staff.. Cold breakfast room was a nuisance, Local amenities in Tejeda for late eating were very restrictive. This would not stop us visiting again, we would plan our days differently.
The room was cosy. The hotel's staff and all people in Tejeda were very friendly. The mountain views - great.
Good location for walks in central Gran Canaria. Probably one of the better hotels in that area. Lack of heating, especially in bath room. Only 2 quality restaurants in Tejeda, and open only from 20:00 to 21:30.