Radisson San Jose-Costa Rica, San Jose Hotels from $73

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Families
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Solo

Overall Rating

Based on 2,137 reviews

Breakfast

8.6 "Breakfast is good."
Comfort

8.1 "Comfort level is high."
Service

8.0 "Great service."
Location

6.8 "Location is acceptable."
Amenities

6.4 "Average amenities."
Cleanliness

5.6 "Average cleanliness."
WiFi

5.1 "Internet is average."
Vibe

4.1 "Vibe wasn't good."

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Overall Rating

Based on 1,346 reviews

Breakfast

8.4 "Breakfast is good."

7.9 "79% were happy with the price of the breakfast."
Comfort

8.4 "Comfort level is high."

9.7 "97% thought rooms were spacious."

9.0 "90% said the beds were comfortable."
Service

7.8 "Good service."

8.6 "86% found the staff to be very friendly."

7.2 "72% thought the service was very professional."
Location

6.6 "Location is acceptable."

5.0 "Reasonably accessible by car, said 50%."
Room

6.3 "Rooms are ok."

6.5 "65% thought the bathroom was big enough."
Amenities

6.0 "Average amenities."

5.8 "58% thought the building was acceptable."
WiFi

5.3 "Internet is average."

5.0 "50% thought the wifi quality was ok."
Cleanliness

5.2 "Average cleanliness."
Vibe

4.1 "Vibe wasn't good."

1.6 "84% criticized the unstylish hotel."

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Overall Rating

Based on 256 reviews

Breakfast

8.9 "Breakfast is good."
Comfort

8.3 "Comfort level is high."

9.6 "96% thought rooms were spacious."

8.9 "89% said the beds were comfortable."
Service

8.1 "Great service."

9.0 "90% found the staff to be very friendly."
Value for money

7.4 "High value."
Location

7.2 "Good location."
Room

6.4 "Rooms are ok."

5.4 "Only 54% said rooms were clean enough."
Amenities

6.2 "Average amenities."

6.1 "61% thought the building was acceptable."
Cleanliness

5.9 "Average cleanliness."

5.4 "Only 54% said rooms were clean enough."
Pool

5.6 "Pool is mediocre."
Vibe

3.4 "Vibe wasn't good."

1.2 "88% criticized the unstylish hotel."

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Overall Rating

Based on 85 reviews

Breakfast

8.5 "Breakfast is good."
Comfort

8.0 "Comfort level is high."
Service

7.5 "Good service."

8.5 "85% found the staff to be very friendly."
Value for money

7.2 "High value."
Location

6.9 "Location is acceptable."
Amenities

6.4 "Average amenities."

6.5 "65% thought the building was acceptable."
Room

6.2 "Rooms are ok."

5.3 "Only 53% said rooms were clean enough."
Cleanliness

5.7 "Average cleanliness."

5.3 "Only 53% said rooms were clean enough."
Vibe

3.8 "Vibe wasn't good."

1.3 "87% criticized the unstylish hotel."

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Overall Rating

Based on 448 reviews

Breakfast

8.7 "Breakfast is good."
Service

7.7 "Good service."

9.0 "90% found the staff to be very friendly."

7.6 "76% thought the service was very professional."
Comfort

7.4 "High comfort."

9.5 "95% thought rooms were spacious."

8.7 "87% said the beds were comfortable."
Amenities

6.6 "Average amenities."

6.4 "64% thought the building was acceptable."
Value for money

6.5 "Average value."
Room

5.9 "Rooms are ok."
Location

5.8 "Location is acceptable."
Pool

5.6 "Pool is mediocre."
WiFi

4.7 "Internet is poor."

4.2 "58% said the wifi quality was bad."
Vibe

4.0 "Vibe wasn't good."

1.4 "86% criticized the unstylish hotel."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Comfortable beds"

"Spacious rooms"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.5

review from

The staff were helpful and the rooms were clean. Breakfast was included in my stay and was quite nice. Good overall! Google maps directed me to the back side of the hotel and the area behind the hotel is a bit sketchy at night. The hotel has a guard and a fence so it is safe

Reviewed Sep 2016
6.2

review from

The bed was broken.

Reviewed Aug 2016
10.0

review from

The value was extraordinary, loved the hotel, included breakfast and prices at the bar provided value unmatched anywhere I have ever stayed. I did not even get a chance to visit the onsite casino. Staff was friendly, helpful and spoke English very well. Rooms very very well kept, This hotel in San Jose central...it is well located and 30 min from airport. I will never stay anywhere else.

Reviewed Aug 2016
8.0

review from

Good location TV was not working all night.

Reviewed Aug 2016
9.4

review from

Love the property itself and how big it is. Features an indoor and outdoor pool, indoor being part of Golds Gym attached in the rear. Big highlight was the breakfast that was included, the selection of Costa Rican food was absolutely delicious and they had a very wide variety and selection. The room was big, comfortable, and clean, and housekeeping did a wonderful job after the first night when we left the room in disrepair. Staff was helpful and friendly and offered suggestions on things to do while in San Jose. Free parking and WiFi were a bonus The AC did not work so well in our room and kind of made a buzzing sound most of the night. The shower was busted in that the handle that turns faucet to shower didn't work properly and when you ran the shower it was still coming out of the faucet, thus interfering with the shower pressure. I did mention this to management the following morning, but they were unable to resolve the situation. The sink also was full blast when turned on which meant the water was getting all over the floor. These are minimal issues and I'm sure not every room is like this.

Reviewed Jul 2016
9.4

review from

My family were located on 4th floor which had special priviledges such as happy hour drinks and free snacks while my granddaughter & I were on 2nd floor as we booked later than the rest. The manager, without hesitation, arranged for us to have a special pass key so we could enjoy the same privileges. What a great service! Beds were very comfy and the staff were great. Location further from the airport than anticipated

Reviewed Jun 2016
9.7

review from

I was very pleased with our stay at the Radisson. Great location within walking distance to downtown Central Market, National Theater, etc. rooms were clean and comfortable and the breakfast was great. Staff was helpful and accomadating with any questions / requests. Would definitely stay here again. On site bar /restaurant was a bit pricey.

Reviewed Jun 2016
9.7

review from

The staff very friendly and the rooms were very large and clean. Breakfast was awesome. The airbed we slept in did not stay inflated

Reviewed Jun 2016
9.7

review from

I liked the style and the gym at the raddisson. My room smelled like wet dog when we first entered.

Reviewed Jun 2016
2.0

review from

Our room smelt like mold. I think it recently flooded and they didn't properly take care of it. When we approached the guy at the front desk, he acted super bugged that we asked to swap rooms. He then went on to tell us there were no rooms available and he couldn't do anything for us. Also, when we checked in we were told the water was complimentary and 5 days later we got a bill for $90 for water. We talked to the guy at the front desk and he said it's only good for up to 1 water. He never told us that when we checked in and he wasn't going to do anything to help us out.

Reviewed Jun 2016
10.0

review from

Good staff , nice and clean hotel , good food and the breakfast is awesome of corse if you don't have problem trying the costa rican tipical gallo pinto (rice and beans ) by a open person and enyoy.

Reviewed Jun 2016
8.0

review from

Food at restaurant was fantastic. Very friendly and helpful staff. Price was very affordable. Bed was hard and uncomfortable. Large curtain would not cover window to outside pool area.

Reviewed Jun 2016
4.2

review from

Most of the staff was nice The first room stunk like mildew, so we switched. The second room reeked of stale cigarettes and mildew. We should have left, but since it was only for one night and cost $80, we didn't think it was worth fighting the San Jose traffic to find another hotel. The bathroom was also old and disgusting (there was a drop ceiling that looked like a haven for mold). It was just an old property that should not be rated at "4 stars"

Reviewed Jun 2016
4.8

review from

Breakfast and staff at breakfast were very nice. There were plantains a couple of the days that were excellent and good selections of fruit. The front desk staff, concierge and some other staff we ran into we're not very friendly. A friend dropped us off and we chatted for a few minutes by the car. As we were walking into the hotel, security came over to tell us that no one could park out front for more than five minutes. My boyfriend said it was only a few to which the security guy said he could check the tapes. There's no need to be rude to your customers. Pool was cold, hot tub was tepid. Fixtures in bathrooms are cheap and falling apart. Location was a bit scary.

Reviewed Apr 2016
2.0

review from

I did not get an e-mail confirmation to this hotel, it was my fault for not printing the info right after confirmation, but I sadly did not and thought I would get an e-mail. I could not find the booking information anywhere and so we ended up missing our booking. I did not get an e-mail confirmation to this hotel, it was my fault for not printing the info right after confirmation, but I sadly did not and thought I would get an e-mail. I could not find the booking information anywhere and so we ended up missing our booking.

Reviewed Mar 2016
7.1

review from

Jacuzzi.. Very very comfortable bed and helpful staff Lack of response for items at front desk, ie, iron, tooth brush, etc

Reviewed Feb 2016
7.7

review from

rooms were clean. not guest friendly

Reviewed Jan 2016
7.1

review from

Service Too old

Reviewed Oct 2015
6.8

review from

Staff and service were very good. Room was spacious and bed very comfortable. Bathroom was clean and good size. Not a nice part of town. Hotel is dated. Lots of exposed concrete and getting to the rooms is a walk through dark staircases and hallways.

Reviewed Jun 2015

8.5

review from

The staff were helpful and the rooms were clean. Breakfast was included in my stay and was quite nice. Good overall! Google maps directed me to the back side of the hotel and the area behind the hotel is a bit sketchy at night. The hotel has a guard and a fence so it is safe

Reviewed Sep 2016
10.0

review from

The value was extraordinary, loved the hotel, included breakfast and prices at the bar provided value unmatched anywhere I have ever stayed. I did not even get a chance to visit the onsite casino. Staff was friendly, helpful and spoke English very well. Rooms very very well kept, This hotel in San Jose central...it is well located and 30 min from airport. I will never stay anywhere else.

Reviewed Aug 2016
8.0

review from

Good location TV was not working all night.

Reviewed Aug 2016
9.4

review from

Love the property itself and how big it is. Features an indoor and outdoor pool, indoor being part of Golds Gym attached in the rear. Big highlight was the breakfast that was included, the selection of Costa Rican food was absolutely delicious and they had a very wide variety and selection. The room was big, comfortable, and clean, and housekeeping did a wonderful job after the first night when we left the room in disrepair. Staff was helpful and friendly and offered suggestions on things to do while in San Jose. Free parking and WiFi were a bonus The AC did not work so well in our room and kind of made a buzzing sound most of the night. The shower was busted in that the handle that turns faucet to shower didn't work properly and when you ran the shower it was still coming out of the faucet, thus interfering with the shower pressure. I did mention this to management the following morning, but they were unable to resolve the situation. The sink also was full blast when turned on which meant the water was getting all over the floor. These are minimal issues and I'm sure not every room is like this.

Reviewed Jul 2016
9.4

review from

My family were located on 4th floor which had special priviledges such as happy hour drinks and free snacks while my granddaughter & I were on 2nd floor as we booked later than the rest. The manager, without hesitation, arranged for us to have a special pass key so we could enjoy the same privileges. What a great service! Beds were very comfy and the staff were great. Location further from the airport than anticipated

Reviewed Jun 2016
9.7

review from

I was very pleased with our stay at the Radisson. Great location within walking distance to downtown Central Market, National Theater, etc. rooms were clean and comfortable and the breakfast was great. Staff was helpful and accomadating with any questions / requests. Would definitely stay here again. On site bar /restaurant was a bit pricey.

Reviewed Jun 2016
9.7

review from

The staff very friendly and the rooms were very large and clean. Breakfast was awesome. The airbed we slept in did not stay inflated

Reviewed Jun 2016
9.7

review from

I liked the style and the gym at the raddisson. My room smelled like wet dog when we first entered.

Reviewed Jun 2016
10.0

review from

Good staff , nice and clean hotel , good food and the breakfast is awesome of corse if you don't have problem trying the costa rican tipical gallo pinto (rice and beans ) by a open person and enyoy.

Reviewed Jun 2016
8.0

review from

Food at restaurant was fantastic. Very friendly and helpful staff. Price was very affordable. Bed was hard and uncomfortable. Large curtain would not cover window to outside pool area.

Reviewed Jun 2016

7.1

review from

Jacuzzi.. Very very comfortable bed and helpful staff Lack of response for items at front desk, ie, iron, tooth brush, etc

Reviewed Feb 2016
7.7

review from

rooms were clean. not guest friendly

Reviewed Jan 2016
7.1

review from

Service Too old

Reviewed Oct 2015
6.8

review from

Staff and service were very good. Room was spacious and bed very comfortable. Bathroom was clean and good size. Not a nice part of town. Hotel is dated. Lots of exposed concrete and getting to the rooms is a walk through dark staircases and hallways.

Reviewed Jun 2015

6.2

review from

The bed was broken.

Reviewed Aug 2016
2.0

review from

Our room smelt like mold. I think it recently flooded and they didn't properly take care of it. When we approached the guy at the front desk, he acted super bugged that we asked to swap rooms. He then went on to tell us there were no rooms available and he couldn't do anything for us. Also, when we checked in we were told the water was complimentary and 5 days later we got a bill for $90 for water. We talked to the guy at the front desk and he said it's only good for up to 1 water. He never told us that when we checked in and he wasn't going to do anything to help us out.

Reviewed Jun 2016
4.2

review from

Most of the staff was nice The first room stunk like mildew, so we switched. The second room reeked of stale cigarettes and mildew. We should have left, but since it was only for one night and cost $80, we didn't think it was worth fighting the San Jose traffic to find another hotel. The bathroom was also old and disgusting (there was a drop ceiling that looked like a haven for mold). It was just an old property that should not be rated at "4 stars"

Reviewed Jun 2016
4.8

review from

Breakfast and staff at breakfast were very nice. There were plantains a couple of the days that were excellent and good selections of fruit. The front desk staff, concierge and some other staff we ran into we're not very friendly. A friend dropped us off and we chatted for a few minutes by the car. As we were walking into the hotel, security came over to tell us that no one could park out front for more than five minutes. My boyfriend said it was only a few to which the security guy said he could check the tapes. There's no need to be rude to your customers. Pool was cold, hot tub was tepid. Fixtures in bathrooms are cheap and falling apart. Location was a bit scary.

Reviewed Apr 2016
2.0

review from

I did not get an e-mail confirmation to this hotel, it was my fault for not printing the info right after confirmation, but I sadly did not and thought I would get an e-mail. I could not find the booking information anywhere and so we ended up missing our booking. I did not get an e-mail confirmation to this hotel, it was my fault for not printing the info right after confirmation, but I sadly did not and thought I would get an e-mail. I could not find the booking information anywhere and so we ended up missing our booking.

Reviewed Mar 2016

Radisson San Jose-Costa Rica

$73+

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