Pros (+) Friendly staff. Modern and clean.
Cons (-) construction around, a bit noisy.
4 stars
Mercure Santa Marta Emile
Photos of Mercure Santa Marta Emile
Overview
Located in Bello Horizonte, Mercure Santa Marta Emile provides 4-star accommodation, as well as a sauna and an outdoor pool. It has a fitness center, as well as an express check-in and check-out feature, a sun deck and a beauty centre.
The hotel has 140 rooms and has been recently refurbished. The front desk operates around the clock and the friendly staff can suggest places to visit and provide other tourist information.
Mercure Santa Marta Emile provides rooms equipped with a hair dryer, plus all the necessities to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by when looking for a bite to eat.
Mercure Santa Marta Emile is a 10-minute drive from Simon Bolivar International Airport, and sightseers can easily reach Quinta de San Pedro Alejandrino by car. El Rodadero Beach and Playa Blanca are only a short car ride from the hotel.
Latest deals for Mercure Santa Marta Emile
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Santa Marta Emile
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
General
- Family rooms
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Mountain view
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Pool and spa
- Spa and wellness center
- Massage
- Outdoor pool
- Sauna
- Pool towels
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Family friendly
- Cribs available
- Child pool
- Kids meals
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Beach access
Fitness
- Fitness center
Reviews of Mercure Santa Marta Emile
8.9
Very good
2245 verified ratings
Wonderful
1461
Very good
410
Good
187
Okay
85
Fair
47
Mediocre
28
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and great location near the beach, but many expressed dissatisfaction with the service, citing unhelpful staff and issues with the restaurant. Overall, while the hotel offers a pleasant environment, improvements in service quality are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
277 reviews
9.4 out of 10
3 reviews
9 out of 10
4 reviews
9.2 out of 10
2 reviews
All reviews
Pros (+) the room, the cordiality of the staff, the pool's lifeguard was helpfully and very kind with our baby
Cons (-) the food , ( not breakfast) could be better
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
You can enjoy a unique dining experience at the in-house restaurant, conveniently located for easy access. However, some guests have mentioned that the food can be expensive and not up to their expectations.
Are the beds comfortable at Mercure Santa Marta Emile?
The beds are described as super comfy by multiple guests, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience for guests with vehicles.
What are the common concerns about the hotel's food quality?
Some guests have expressed that the food isn't great and that the restaurant service can be slow at times.
When is the best time to visit Mercure Santa Marta Emile?
The high season is in February, offering an ideal time to experience the hotel's modern and clean facilities, friendly staff, and great pool and beach access.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, such as El Rodadero Aquatic Park, Mundo Marino, and El Rodadero Beach, making it easy to explore the area.
Be Mindful of Noise
Some guests noted that there was construction around the hotel, leading to some noise disturbances. It may be helpful to inquire about this when booking.
Check for Hot Water
A few guests mentioned that the hot water in the rooms was not consistently hot. It may be advisable to check this with the hotel before booking.
Consider Food Options
While the hotel's restaurant is convenient, some guests found the food to be expensive. Exploring nearby dining options could provide more affordable choices.
Be Aware of Limited Sunlight at the Pool
Guests noted that the pool area only receives sunlight for a few hours in the morning. If you enjoy sunbathing, this is something to consider.
Check Room Amenities
Some guests experienced issues with room amenities, such as lukewarm water and slow staff service. It may be beneficial to confirm the availability and functionality of amenities before arrival.
Be Cautious of Outside Conditions
Guests mentioned that the outside streets could be dirty and prone to flooding. It's advisable to consider this when planning outdoor activities.
Consider Alternative Dining
If you find the hotel's restaurant service slow, consider exploring nearby dining options for a more efficient experience.
Location
Calle 115 No 2 39, Santa Marta
What's nearby
- El Rodadero Aquatic Park3.4 mi
- Mundo Marino3.6 mi
- El Rodadero3.6 mi
- Rodadero Sea Aquarium and Museum4.7 mi
- Playa Blanca4.9 mi
- Institución Educativa Distrital Normal Superior San Pedro Alejandrino6.3 mi
- Marina Santa Marta6.4 mi
- Parque de Los Novios6.4 mi
- Carlos El Pibe Valderrama Statue6.5 mi
- Santa Marta Cathedral6.5 mi
- Estadio Eduardo Santos6.5 mi
- Santa Marta Historic Center6.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 41168
Essential information about Mercure Santa Marta Emile
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | $84 |
Average price (weekend night) | $102 |
When to book a room at Mercure Santa Marta Emile
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Santa Marta Emile
FAQs when booking at Mercure Santa Marta Emile
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See most recommended stays in Santa MartaGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 6.3 mi |
Nearest Airport | Santa Marta Simon Bolivar |
Distance to airport | 2.1 mi |