Pros (+) the swimming pools, the location, the beach
Cons (-) food is not good and very expensive, cleanliness in some areas, not many activities for kids
3 stars
Zuana Beach Resort
Photos of Zuana Beach Resort
Overview
Located in Bello Horizonte, Zuana Beach Resort provides 5-star accommodation, as well as a Jacuzzi, outdoor tennis courts and an outdoor pool. It also offers a Turkish steam bath, a sauna and water slides.
The hotel has 330 rooms and has been recently refurbished. Younger members of the family will always be entertained as there is an in-house games room and a kids club.
The comfortable rooms at Zuana Beach Resort offer a refrigerator and a mini bar. They are also fitted with a hair dryer, a microwave and an oven.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close by for a meal. A variety of drinks can be savored at the bar.
Just a short drive from Playa Blanca and Simon Bolivar International Airport, Zuana Beach Resort provides an airport shuttle service. Activities including water activities and scuba diving are on offer nearby.
Latest deals for Zuana Beach Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Zuana Beach Resort
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Plunge pool
- Steam room
- Water slide
Basics
- Free Wi-Fi
- Internet
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Evening entertainment
- Bowling
- Table tennis
- Water park
- Pool table
Kitchen
- Oven
- Microwave
- Kitchenware
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
General
- Beachfront
- Family rooms
- Seating area
- Solarium
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Fax/photocopying
Reviews of Zuana Beach Resort
8.9
Very good
1611 verified ratings
Wonderful
947
Very good
229
Good
211
Okay
71
Fair
77
Mediocre
32
Poor
44
Summary of reviews
Guests say
Guests had a mixed experience at the hotel. While the location and amenities like the pool and beach received positive feedback, numerous reviews highlighted significant issues with the service, including slow response times and inadequate assistance from staff. Cleanliness was noted but remained a neutral point, with some areas needing improvement. Overall, many guests felt dissatisfied with the service quality and encouraged others to consider different accommodations for a better experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
1313 reviews
9.2 out of 10
15 reviews
7.6 out of 10
2 reviews
All reviews
Pros (+) Comida, ubicación y playa
Pros (+) The room was OK and overall clean.
Cons (-) Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the dining experience at Zuana Beach Resort?
You can enjoy a unique dining experience at the on-site restaurant, with a variety of drinks available at the bar. Additionally, special diet menus are available upon request.
Are the beds comfortable at Zuana Beach Resort?
While some guests have mentioned that the beds are uncomfortable, others have found the rooms to be spacious and the beds comfortable. It's recommended to inquire about bed preferences when making a reservation.
What are the main highlights of the amenities at Zuana Beach Resort?
The resort offers convenience with on-site amenities like an ATM, minimarket, and spa. Additionally, there are multiple swimming pools, a fitness center, and various activities for both adults and kids throughout the day.
Is parking available at Zuana Beach Resort?
Yes, the resort offers free parking and an airport shuttle service for added convenience.
When is the best time to visit Zuana Beach Resort?
The high season at Zuana Beach Resort is in September, offering a great time to enjoy the beautiful pools and beach. However, it's recommended to inquire about specific activities and events during your preferred travel dates.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pools comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like El Rodadero Aquatic Park, Mundo Marino, and Playa Blanca for a diverse range of activities and experiences.
Consider Room Selection Carefully
Some guests reported issues with room maintenance, such as broken chairs and malfunctioning amenities. It may be beneficial to inquire about the condition of the room and its amenities before finalizing the booking.
Plan for Dining Expenses
Several guests found the food to be expensive, so it's advisable to budget accordingly for dining at the on-site restaurant or explore nearby dining options.
Check for Vegetarian Options
Guests suggested that the restaurant could offer more vegetarian options, so vegetarian guests may want to inquire about the available choices or explore dining alternatives.
Utilize On-Site Amenities
Take advantage of the convenience of on-site amenities such as the ATM, minimarket, and spa for added comfort and ease during your stay.
Be Mindful of Maintenance Issues
Some guests noted maintenance issues with room amenities and facilities, so it may be helpful to communicate any concerns promptly to the hotel staff for resolution.
Consider Transportation Needs
If planning to explore nearby areas, consider the availability of the airport shuttle service and additional transportation options provided by the hotel.
Engage with the Entertainment Staff
Guests appreciated the entertainment staff's energy and creativity, so consider participating in the activities they organize for an enjoyable experience.
Inquire About Special Dietary Needs
If you have specific dietary requirements, it may be beneficial to communicate them to the restaurant staff in advance to ensure a more tailored dining experience.
Location
Carrera 2a No.6-80, Santa Marta 12345
What's nearby
- El Rodadero Aquatic Park4 mi
- Mundo Marino4.1 mi
- El Rodadero4.2 mi
- Rodadero Sea Aquarium and Museum5.2 mi
- Playa Blanca5.4 mi
- Institución Educativa Distrital Normal Superior San Pedro Alejandrino6.7 mi
- Marina Santa Marta6.9 mi
- Parque de Los Novios7 mi
- Carlos El Pibe Valderrama Statue7 mi
- Estadio Eduardo Santos7.1 mi
- Santa Marta Cathedral7.1 mi
- Santa Marta Historic Center7.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 1138
Essential information about Zuana Beach Resort
Low season | October |
|---|---|
High season | September |
Average price (weeknight) | $194 |
Average price (weekend night) | $209 |
When to book a room at Zuana Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Zuana Beach Resort
FAQs when booking at Zuana Beach Resort
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Santa MartaGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 6.8 mi |
Nearest Airport | Santa Marta Simon Bolivar |
Distance to airport | 1.6 mi |