Located in Bello Horizonte, Zuana Beach Resort provides 5-star accommodation, as well as a Jacuzzi, outdoor tennis courts and an outdoor pool. It also offers a Turkish steam bath, a sauna and water slides.
The hotel has 330 rooms and has been recently refurbished. Younger members of the family will always be entertained as there is an in-house games room and a kids club.
The comfortable rooms at Zuana Beach Resort offer a refrigerator and a mini bar. They are also fitted with a hair dryer, a microwave and an oven.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close by for a meal. A variety of drinks can be savored at the bar.
Just a short drive from Playa Blanca and Simon Bolivar International Airport, Zuana Beach Resort provides an airport shuttle service. Activities including water activities and scuba diving are on offer nearby.
Services and conveniences
Pool and spa
Basics
Things to do
Kitchen
General
Bathroom
Dining
Family friendly
Parking and transportation
Accessibility and suitability
Outdoor
Laundry
Bedroom
Media and entertainment
Health and safety
Fitness
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Pros. the swimming pools, the location, the beach
Cons. food is not good and very expensive, cleanliness in some areas, not many activities for kids
Pros. Comida, ubicación y playa
Pros. The room was OK and overall clean.
Cons. Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!
Pros. - The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport
Cons. - Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.
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What can I expect from the dining experience at Zuana Beach Resort?
You can enjoy a unique dining experience at the on-site restaurant, with a variety of drinks available at the bar. Additionally, special diet menus are available upon request.
Are the beds comfortable at Zuana Beach Resort?
While some guests have mentioned that the beds are uncomfortable, others have found the rooms to be spacious and the beds comfortable. It's recommended to inquire about bed preferences when making a reservation.
What are the main highlights of the amenities at Zuana Beach Resort?
The resort offers convenience with on-site amenities like an ATM, minimarket, and spa. Additionally, there are multiple swimming pools, a fitness center, and various activities for both adults and kids throughout the day.
Is parking available at Zuana Beach Resort?
Yes, the resort offers free parking and an airport shuttle service for added convenience.
When is the best time to visit Zuana Beach Resort?
The high season at Zuana Beach Resort is in September, offering a great time to enjoy the beautiful pools and beach. However, it's recommended to inquire about specific activities and events during your preferred travel dates.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pools comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like El Rodadero Aquatic Park, Mundo Marino, and Playa Blanca for a diverse range of activities and experiences.
Consider Room Selection Carefully
Some guests reported issues with room maintenance, such as broken chairs and malfunctioning amenities. It may be beneficial to inquire about the condition of the room and its amenities before finalizing the booking.
Plan for Dining Expenses
Several guests found the food to be expensive, so it's advisable to budget accordingly for dining at the on-site restaurant or explore nearby dining options.
Check for Vegetarian Options
Guests suggested that the restaurant could offer more vegetarian options, so vegetarian guests may want to inquire about the available choices or explore dining alternatives.
Utilize On-Site Amenities
Take advantage of the convenience of on-site amenities such as the ATM, minimarket, and spa for added comfort and ease during your stay.
Be Mindful of Maintenance Issues
Some guests noted maintenance issues with room amenities and facilities, so it may be helpful to communicate any concerns promptly to the hotel staff for resolution.
Consider Transportation Needs
If planning to explore nearby areas, consider the availability of the airport shuttle service and additional transportation options provided by the hotel.
Engage with the Entertainment Staff
Guests appreciated the entertainment staff's energy and creativity, so consider participating in the activities they organize for an enjoyable experience.
Inquire About Special Dietary Needs
If you have specific dietary requirements, it may be beneficial to communicate them to the restaurant staff in advance to ensure a more tailored dining experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | April |
Average price (weeknight) | $195 |
Average price (weekend night) | $141 |
Zuana Beach Resort is located at Carrera 2a No.6-80, 6.8 miles from the center of Santa Marta. El Rodadero Aquatic Park is the closest landmark to Zuana Beach Resort.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Zuana Beach Resort.
Yes, Zuana Beach Resort offers free Wi-Fi.
Yes, Zuana Beach Resort offers free parking.
Zuana Beach Resort is 1.7 miles from Santa Marta Simon Bolivar. Zuana Beach Resort is 41.5 miles from Barranquilla E Cortissoz.
Yes, Zuana Beach Resort has a pool onsite.
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