FERGUS Style Cala Blanca Suites

They had ponies and activities including a performance every night

Price was high and not worth it at all! Wide variety of food but the food isn’t good and some things weren’t fresh. Half board doesn’t include any drinks for dinner and we weren’t told in advance. Dinning room is so noisy you can’t eat in peace. People are reserving all the seats by the pool the night before. Rocky small beach. People are sitting outside until 2 am making noise under your room. Without ac room is too humid and with ac it’s freezing even if you set it at the minimum. They don’t provide proper blankets only the wool ones that are old. You need to pay extra for the safe deposit box in the room. All in all it felt like a bad copy of club med 30 years ago.

Not a lot the room was worn but ok and clean about the best I can say about it.

Poor facilities and overcrowded without enough Sun loungers for everyone and the policy of no bed reservation not enforced. Queuing for the dining room.Definitely not a 4 star establishment at best 3 star and only suitable if your into mass market AI holidays without any chance to relax. For the high cost even it is peak period time I expect top quality service. One lift was out of order for the whole stay causing long delays waiting especially if you’re on a higher floor. Also beware if you book to pay at the resort they will not accept a Credit card if it doesn’t have a PIN number although no issue anywhere else in the world and no other solution offered. Excuse given was that they’ve had some problems so draw your own conclusions what that means.Just to top it off on the last day one of the clients managed to drop one in the pool I know the hotel can’t be responsible for that but it does say something about the people who like these kind of holidays. To be fair the manager did apologise for the inept service as I was leaving.